Sales Support Team Leader

Christopher Grenham

Middletown, NJ ***** • 908-***-**** • ***********@*****.*** • WWW: Bold Profile

Professional Summary

Dynamic Sales Support Team Leader at Plymouth Rock Assurance, recognized for enhancing team productivity through strategic process improvements and effective performance management. Skilled in CRM and sales coaching, I foster collaboration and empower team members, driving results and cultivating a culture of inclusivity and respect. Successful management of various sales programs across our six state footprint to offer non existing customers insurance products and services in a fast paced, time sensitive environment. Reported metrics and offered suggestions to streamline and enhance existing workflows to consistently meet or exceed expected productivity goals. Skills

• Team management

• CRM proficiency

• Sales coaching

• Technical aptitude

• Microsoft office expertise

• Sales presentations

• Sales processes

• Sales strategy development

• Sales reporting

• Sales management

• Data analytics

• Business networking

• Account management

• Direct sales

• Process streamlining

• Teamwork and collaboration

• Customer service

• Time management

• Multitasking

• Organizational skills

• Excellent communication

• Team collaboration

• Team leadership

Work History

Sales Support Team Leader

Plymouth Rock Assurance

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

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Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

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• Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

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Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

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Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

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Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

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Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

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Education

Bachelor Of Business Administration: Marketing, 05/2013 Ashford University - San Diego, CA

Certifications

Property/Casualty Licence- 2004- Present

Resident state- NJ

Non-Resident licensed in- Massachusetts, Pennsylvania, New York, Connecticut and New Hampshire.

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