Patient Safety Emergency Response

ANGEL ROBBINS

************@*****.*** 586-***-****

Detroit, MI

Professional Summary

Highly adaptable and proactive professional with over 4 years of experience in healthcare operations and patient safety leadership. Recognized for exceptional communication, teamwork, and leadership skills. Proven ability to drive safety initiatives, implement workplace protocols, and support staff development in high-pressure environments. CPR and BLS certified, with a strong foundation in emergency response and compliance with healthcare regulations. Skills & Certifications

- CPR & BLS Certified

- Safety & Emergency Response

- Leadership & Team Management

- Patient-Centered Communication

- High Reliability Organization (HRO) Principles

- Time Management & Multitasking

- Critical Thinking & Problem-Solving

- Computer Literacy & Documentation

- Adaptability & Interpersonal Skills

Professional Experience

Patient Safety Lead / Supervisor

Touch Point Henry Ford Macomb, Warren, MI

March 2021 December 2024

- Supervised daily shift operations, ensuring workflow efficiency and patient safety compliance.

- Led staff meetings and collaborated across departments to improve communication and care quality.

- Monitored and reported safety incidents in alignment with regulatory and accreditation standards.

- Conducted training sessions on safety protocols for new and existing team members.

- Evaluated and enhanced safety procedures to minimize risks and maintain a secure work environment.

- Acted as liaison between staff and leadership to identify training needs and resolve operational issues.

Education

- Certificate in Information Technology Detroit, MI

- High School Diploma Osborn High School, Detroit, MI References

Available upon request

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