Rosemary Brent
Killeen Texas, 76549
Phone: 254-***-****
Email: *******@***.***
EXPERIENCE:
Supervisory, Medical Records Technician
Darnall Army Medical Center - Fort Cavazos, TX January 2016 to June 2020
(Retired - June 2020)
Trained inpatient/outpatient medical coders
Trained physicians/peers regarding specificities of documentation improvement/medical record
Approved leave for employees
Performance Appraisals
Educated clinical staff on proper charting/documentation practices, inpatient coding guidelines/regulations according to industry standards
Mentored new hires on proper handling/documentation/storage techniques for sensitive patient information and inpatient coding guidelines
Increased productivity by implementing workflow improvements within the Medical Records Department and weekly training session for inpatient coding with continue education certificates given to employees
Spearheaded initiatives to digitize historical paper-based records for long-term storage purposes (retirement of records)
Liaised with external/internal auditors during regulatory inspections or audits related to inpatient coding
Collaborated with IT department on system upgrades or enhancements related to electronic health records
Investigated complaints or concerns regarding medical record management, inpatient coding and taking appropriate corrective actions when necessary
Clinical Documentation Improvement Specialist
Veterans Administration Medical Center - Temple, TXJanuary 2014 to December 2015
Analyzed medical records for Diagnostic Related Group’s complications and comorbidities
Improved overall quality of completeness of clinical documentation
Extensive interaction with physicians, nursing staff, other patient care givers and medical records staff for appropriate reimbursement
Collaborated with healthcare providers to clarify and obtain missing or incomplete documentation
Maintained up-to-date knowledge of coding guidelines, regulations, and compliance requirements
Performed regular audits of clinical documentation for quality assurance purposes
Identified opportunities for improvement in clinical documentation processes and implemented solutions
Ensured that all patient records met the standards required for billing and reimbursement purposes
Provided education to healthcare staff on proper clinical documentation practices and compliance standards
Participated in interdisciplinary team meetings to discuss patient care plans based on documented information
Supported coding professionals by providing accurate clinical details for code assignment purposes
Developed standardized templates for documenting common procedures leading to improved consistency across records
Served as a subject matter expert during internal audits ensuring compliance with regulatory standards at all times
Medical Records Technician
Veterans Administration Medical Center - Tuskegee, ALJanuary 2007 to December 2009
Abstracted and coded inpatient medical records
Abstracted and coded fee basis records
Accurately assigned ICD-10-CM and PCS codes to inpatient medical records, ensuring compliance with coding guidelines and regulations
Reviewed patient charts, laboratory results, and physician documentation to extract relevant information for coding purposes
Collaborated with healthcare providers to clarify diagnoses and procedures when necessary, ensuring accurate code assignment
Maintained a high level of productivity while meeting quality standards for coding accuracy and completeness
Utilized electronic health record (EHR) systems and coding software to assign appropriate codes based on medical documentation
Performed regular audits of coded records to identify any discrepancies or errors, making necessary corrections as needed
Stayed up-to-date with changes in coding guidelines, regulations, and industry best practices through continuous education and training programs
Worked closely with billing department to resolve any coding-related issues or denials that may arise during claims processing
Collaborated with interdisciplinary teams including physicians, nurses, case managers, and other healthcare professionals to ensure accurate code assignment
Education
Associate of Science degree in Information Management
Temple Junior College - Temple, TXMay 1986
Temple High School - Temple, TX1979
Skills
Transcription
Clinical documentation improvement
Medical records
Documentation review
ICD-10
Mentoring
Supervising experience
Microsoft Word, Excel, Graphics (programs and flyers) Social Media: Facebook and Zoom
Time management
Revenue cycle management