Customer Service Property Management
Resume:
Melissa J. Tompkins
Flight Attendant, Property Management, Professional, Customer Service
Colorado Springs, CO 80922
**************@*****.***
Professional Summary
I am a sophisticated, intelligent woman, whom for the last twenty years have been part of a professional work environment. Throughout this time, I have learned the bases of gaining experience for showing respectful and reliable management skills and leadership roles. I strive to succeed to my highest potential of which I push to be higher and higher every day. I am an easy person to work with and teach. With any job I have proven to be an asset and great add to a team. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Business Professional Management Assistant
April 2009 to Present
April 2009 to Present
This is a Temp Agency that would put me in roles for Customer Service, Clerical, Admin, Leasing, Management, and all Office Positions they see I'm fit for. It is an agency I stay with to be able to get jobs of all kinds and continue my experiences and work flow. I was mainly requested for jobs with the following expectations and roles.
Responsible for Tenant Relations. Responsible for property budgets and property projects. Responsible for reaching out to vendors for pricing and scheduling. Responsible to work as a team member for all commercial and business properties in a portfolio and to do research for a resolution of a problem at hand. As well as being responsible for leasing, renting, or selling - homes, units, apartments, and business suites. Responsible for accounting, billing, financials, scheduling, orders, and budget for each individual property assigned to me. Have to have the ability of working with different personalities, schedules, procedures, and expectations.
Flight Attendant
SkyWest Airlines
April 2025 to June 2025
This is a fast paced position that required a 6 week training program prior to be putting out on the line. It is a job full of continued learning and room for advancement. It requires commitment, integrity, dedicated hard work and a love and passion for providing beyond excellent customer service.
• Be able to provide calm and quick solutions in times of an emergency
• Stay on a strict and precise time line
• Be Professional and stay aware of all new rules and regulations
• Put the safety and wellbeing of all customers first
• Be informant and communicative with Seniority and any departments per each situation and event
• Have to be reliable, aware and use integrity in all aspects of the job Administrative Assistant II / PO
CO Department of Corrections-Colorado Springs, CO
March 2017 to May 2023
• Provide support for Victim Services Unit
• Maximized smooth office operations by completing all supply orders, handling all incoming and outgoing mail confirming all in office operations.
• Carried out receptionist duties such as answering phones and directing clients and calls
• Completed clerical tasks including faxing, filing and placing orders
• Ordered office supplies
• Kept track of all incoming and outgoing mail
• Disseminated inquiries to appropriate departments
• Processed invoices
• Assisted with data entry
Education
GED
Yosemite High School-Oakhurst, CA
August 1999 to October 2002
Skills
• Multi-line Phone Systems
• Fire restoration
• Onesite (3 years)
• Marketing
• Financial auditing
• Communication skills
• Windows
• Communications (10+ years)
• General ledger reconciliation
• QuickBooks
• Administrative experience
• Section 8
• Auditing (10+ years)
• Yardi (3 years)
• Senior Care
• Property management
• Office Management
• Fair Housing regulations
• Restoration industry experience
• Real Estate (7 years)
• Phone etiquette
• Portfolio management
• General ledger accounting
• Supervising experience
• Training & development
• Balance sheet reconciliation
• Data entry
• Financial Report Writing
• Training & Development (10+ years)
• Accounting
• Account management
• Scheduling (10+ years)
• Pricing
• Fair Housing Regulations
• Budgeting
• Excel (10+ years)
• Microsoft Word (10+ years)
• Research
• Negotiation
• Word (10+ years)
• Water damage restoration
• Marketing (7 years)
• Accounting (6 years)
• Yardi
• Organizational Leadership (10+ years)
• Payroll (4 years)
• Management
• Computer skills
• Project management
• English
• Clerical experience
• Front desk
• Management (10+ years)
• Customer service
• Organizational skills
• Time management
• Customer Service (10+ years)
• Customer relationship management
• Computer literacy
• Leadership
• Dispatch (10+ years)
• Microsoft Outlook
• Accounts Payable (6 years)
• Marketing management
• Office management
• Account reconciliation
• Property Leasing
• Restoration
• Accounts payable
• Office experience
• Event Planning
• Relationship management
• Typing
• Financial analysis
• Construction
• Property Management (10+ years)
• Construction management
Certifications and Licenses
OSHA 10
August 2015 to Present
OSHA General Industry Safety and Health
August 2015 to Present
Driver's License
CPR Certification
CPR Certification
April 2022 to April 2026
Groups
IFMA VP
Present
Additional Information
Key Strengths
~ Quick Learner ~ Professional ~ 20 years' computer experience ~Very Motivated ~ Smart,
~ Very Reliable ~ Over 77 WPM PP, MP, QB, MW, Excel, Outlook
~ Great at Multitasking ~ Very Organized, Knowledge of standard computer programs and internet affiliation
Contact this candidate