Front Desk Customer Relations

RECEPTIONIST RESUME

ROLLEY MICHELLE ADONGO

: ***********@*****.***

: +254*********

: Kenya

Languages: English, Swahili, Arabic

PROFESSIONAL SUMMARY

Detail-oriented receptionist skilled at juggling multiple tasks while keeping calm and collected. Known for efficient visitor management, top-tier phone etiquette, and proactive administrative support. A reliable go-to for keeping things organized and on track.

EDUCATION

Eldoret National Polytechnic

Diploma in Applied Statistics February 2021–December 2023

St. Peter’s Training Centre

Certificate in Computer Applications Sept 2023 - Nov 2023

ALX and Explore AI – Kenya

Certificate in Data Analytics June 2024 – December 2024

EXPERIENCE

Administration –National Health Insurance Fund May 2023 – Sep 2023

Collected, captured and validated data for decision-making processes.

Assisted in biometric registration for informal and formal sectors.

Delivered customer care services and registered new members.

Data entry.

Handling filing and organization of documents

TECHNICAL SKILLS

Maintaining front desk security procedures

Use of Scanning and photocopying equipment

Proficient in Microsoft Office suite.

Proficiency in using digital tools

Filing of documents

COMPITENCIES

Strong communication and interpersonal skills.

Quick learner with excellent adaptability.

Effective time management and self-discipline.

Team oriented.

Meticulous in following guidelines and ensuring data accuracy.

Organized and capable of managing multiple priorities independently

Contact this candidate