Executive Virtual Assistant

Ryan Junio

Senior Executive Services Professional

QA Trainer Leadership Roles

*************@*****.***

+63-967-***-****

LinkedIn Profile

Professional Summary

Highly skilled professional with 16+ years of experience across administrative tasks, quality assurance, lead generation, training & development, social media management, calendar & email management, content writing, editing, & copywriting, and database management. Adept at managing global B2B content, maintaining CRM databases, training teams, and ensuring operational excellence. Work Experience

Ecommania - Senior Lead Management Officer (Dec. 2022 – Up to present)

• Work hand in hand with the CEO in prospecting potential clients

• Generate leads and update CRM tools real time as needed

• Opening & closing deals with prospected clients, generating revenue

• Overseeing CRM tools & sales funnels, as well as paid media campaigns Cloudstaff Modern Workforce / Clutch.co - Senior Executive Services / Content Writer & Editor (Mar 2021 – Nov 2022)

• Created and edited content for global B2B companies (verification, summarization, and editing).

• Wrote industry-specific blogs, including award features and regional blogs.

• Managed stakeholder communication for blog promotion via social media and backlinks.

• Curate profiles for B2B companies.

Freelance - Virtual Assistant (Sep 2020 – Mar 2021)

• Provided administrative support (data entry, cold calling, and email management).

• Cleaned, updated, and managed CRM systems to maximize sales productivity (Zoho).

• Oversaw social media platforms (Facebook, Instagram, LinkedIn). Wyndham Destinations - Senior QA Officer (Nov 2019 – Aug 2020)

• Assessed identified risks and implemented necessary changes.

• Conducted weekly and monthly performance reviews with subordinates.

• Maintained SOPs and completed monthly audits for the Australian Communications and Media Authority (ACMA).

Freelance - Virtual Assistant (Jan 2019 – Nov 2019)

• Handled administrative tasks, including social media management and email support.

• Provided backend support for website updates (WordPress, Facebook).

• Compiled statistics and generated end-of-day reports. Shore360 Inc. - Research Data Admin (May 2018 – Jan 2019)

• Conducted research and data mining on high-profile professionals from private firms.

• Used Salesforce, LinkedIn, and other tools to identify new sales opportunities. Arvato Corp. - Trainer (Nov 2014 – Aug 2017)

• Designed and delivered technical and customer-oriented training sessions.

• Reviewed and monitored performance via e-learning, assessments, and certification processes. I Will Communicate Inc. - Phone English Online Supervisor (Feb 2008 – Jun 2013)

• Recorded and reported statistics to ensure the quality performance of online operations.

• Developed and proposed improvements related to TESOL, TOEIC, and TOEFL training. Infotask Group Limited Co. - Research / Telemarketing (Lead Generation) (Jun 2006 – Feb 2007)

• Identified potential clients and verified contact details through cold calling.

• Scheduled appointments with trading advisors for possible investment transactions.

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Education

Bachelor of Science in Information Technology (2002 – 2005) AMA Computer College, Olongapo City

Skills & Proficiency

Professional Skills

Content Writing & Editing

Copywriting

Database Management

Quality Assurance

Lead Generation

Training & Development

Teaching

Email & Calendar Management

Technical Skills

HubSpot Drupal Salesforce MS Office WordPress Zoho Merlin Citrix Monday.com Zendesk GoHighLevel Slack ClickUp Mailchimp

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