Administrative Assistant Personal

**** ****** ****, ******, **, ***** •

************@*****.*** • 972-***-****

AMY ROSBOTTOM POLK

Administrative Assistant

PROFESSIONAL SUMMARY

Administrative Assistant with extensive experience in office management and client relations, leveraging 20+ years to enhance operational efficiency and communication. Proficient in QuickBooks, database management, and event coordination, fostering strong community ties and streamlining procedures. Committed to supporting team success and contributing to organizational growth with a focus on detail and innovation.

EMPLOYMENT HISTORY

FULL TIME OFFICE ASSISTANT/RECEPTIONIST 2008 - Present HPISD/McCulloch Intermediate School

PART TIME PERSONAL ASSISTANT 2004 - 2006

COO of Hedge Company in Dallas Dallas

ADMINISTRATIVE ASSISTANT, FRONT OFFICE ADMINISTRATOR AND ASSISTANT PERSONAL ASSISTANT

2001 - 2003

California Federal Bank and the Personal Office of Gerald J. Ford

• Interacted daily with high net worth clientele – position required complete confidentiality

• Handled personal medical insurance filings and reimbursements

• Maintained financial bank statements for 10 different companies

• Managed accounts payable quickbooks for two small companies

• General administrative duties and personal assistant duties

• Coordinated and maintained all office equipment

• Responsible for day-to-day interaction with vendors

• Answered a multi-line phone system/scheduled all conference calls

• Distributed mail (federal express, faxes, etc.)

• Maintained daily reports for horse racing schedules

• Submitted expense reports and timesheets

• Directed miscellaneous projects for the office

ASSISTANT OFFICE ADMINISTRATOR/SECRETARY 1999 - 2001 Chieftain International/Hunt Oil Company

• Coordinated and maintained all office equipment

• Responsible for day-to-day interaction with vendors

• In-charge of catering, office functions, and coordinating internal meetings

• Answered a multi-line phone system/scheduled all conference calls

• Distributed mail (federal express, faxes, etc.)

• Maintained daily reports for Board of Directors and Home Office

• Made all travel arrangements

• Submitted expense reports and timesheets

Greet students and parents, nurture relationships, boost engagement, enhance community ties. Maintained accurate student records and schedules, ensuring seamless administrative operations and compliance with district guidelines.

Streamlined office procedures to improve response times, resulting in noticeable gains in efficiency and service quality. Coordinated communication between staff and parents, strengthening support networks and enhancing student success. Provided administrative support to the COO, enhancing workflow efficiency and ensuring smooth daily operations. Coordinated schedules and meetings, reducing conflicts and promoting effective communication within the executive team.

• Ordered office suppliesFacilitated daily communications with high net worth clients, ensuring confidentiality and fostering strong, trusting relationships.

• Miscellaneous projects for Office Manager

RESEARCH ASSISTANT 1996 - 1999

Russell Reynolds Associates

• Responsible for Internet and telephone research to identify potential candidates

• Maintained substantial research library, client and company files

• Data entry for all client and company files, resumes, and research

• Reviewed, distributed, coded and filed all incoming resumes ASSISTANT OFFICE ADMINISTRATOR AND RECEPTIONIST 1996 - 1999 Russell Reynolds Associates

• Point person for voicemail and telephone system/and Back-Up to Research Department

• Coordinated in-house client meetings and office social functions

• Ordered office and kitchen supplies

• Typed miscellaneous correspondence (general correspondence, proposals, mass mailings, etc.)

• Maintained company-wide database for Dallas office

• Coordinated/supervised office renovations

• Public relations liaison for Dallas and New York offices (newsletters, brochures, etc.)

• Maintained office equipment contracts

• Assisted with miscellaneous projects for Dallas

SKILLS

Office Administration (Experienced), Reception (Experienced), Research (Experienced), QuickBooks (Experienced), Data Entry (Experienced), Client Relations (Novice), Event Coordination (Skillful), Administrative Support (Experienced), Office Management (Experienced), Travel Coordination (Skillful), Database Management (Experienced).

• Ordered office suppliesFacilitated effective communication among team members, fostering a collaborative environment that enhanced overall office morale and productivity.

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