Business Analyst / Data Analyst

NAREN VARMA

Email: *****.*****@*************.***

Phone: +1-214-***-****

LinkedIn: linkedin.com/in/narenvarma-bhupathiraju

Location: Dallas, TX (Open to Relocation)

PROFESSIONAL SUMMARY

Experienced Business Analyst / Data Analyst with 12+ years of IT and product lifecycle experience across Healthcare, Insurance, Energy, and SaaS domains. Proven ability to gather and analyze requirements, collaborate with stakeholders, build BI dashboards, and deliver strategic insights through advanced SQL, Tableau, and Excel. Skilled in Agile/Scrum methodologies, UAT, and cross-functional team leadership. Certified Scrum Master with deep expertise in ServiceNow, Azure DevOps, and data mapping.

TECHNICAL SKILLS

Category

Tools / Technologies

BA/DA Tools

Jira, Confluence, Rally, SharePoint, Azure DevOps, ServiceNow

Languages

SQL, Python, R, HTML

BI & Visualization

Tableau, Power BI, Excel (Pivot Tables, Macros), SPSS, SASS

Data Platforms

Oracle, SQL Server, PostgreSQL, MySQL, Google BigQuery

Data Handling

ETL, Data Warehousing, Data Mapping, Data Analysis

Methodologies

Agile (Scrum, Kanban), Waterfall, SDLC, PDLC

Documentation

BRD, FRD, Use Cases, User Stories, UML, Visio, Process Flows

Testing

Manual Testing, UAT, Test Planning, Regression Testing

Certifications

Certified Scrum Master (CSM), Tableau Analyst (Self-trained), Agile PM Concepts

CORE COMPETENCIES

Requirements elicitation, GAP analysis, stakeholder collaboration

Functional documentation (BRD/FRD), business process reengineering

Data modeling, advanced analytics, and reporting solutions

Sprint planning, backlog grooming, UAT coordination

Visual dashboard design using Tableau and Excel Pivot Charts

Project support across insurance, healthcare, fintech, energy

PROFESSIONAL EXPERIENCE

Carelon Behavioral Health — Lead Business Analyst

Oct 2023 – Present Remote

- Liaised between SMEs and development team for migration of FTP File Servers - Delivered BRDs, FRDs, and User Stories using Agile ceremonies in Jira - Conducted UAT, created test plans, tracked defects via ServiceNow - Collaborated with stakeholders to design regression testing framework

Constellation Energy, DC — Business Analyst

Jun 2022 – Aug 2023

- Acted as BA across multiple product teams using Azure DevOps - Developed mockups, prototypes, and managed ADO sprint artifacts - Facilitated backlog grooming, refinement sessions, and PO alignment - Created epics and features, supported Dev/Test teams through release

Mission Square (formerly ICMA-RC), DC — BA / Data Analyst

Jan 2021 – Jun 2022

- Developed Tableau dashboards for retirement planning services - Designed reports to support executive KPIs and retirement fund trends - Maintained user stories in ServiceNow and Jira

USAA, TX — Business Analyst / Tableau Developer

Jan 2019 – Jan 2021

- Built Property & Casualty dashboards analyzing 8B+ rows using Tableau - Analyzed competition, financials, and ads for strategic insights - Performed data extraction from SQL, Hadoop, and cloud databases

ICMA-RC, Washington DC — BA / Data Dictionary Project

Jun 2018 – Jan 2019

- Consolidated 47k+ attributes into unified data dictionary - Conducted data governance sessions and aligned documentation across tools

NIU (Graduate Research) — Business/Data Analyst

Jun 2017 – May 2018

- Performed Twitter/Facebook sentiment analysis using R and Tableau - Built dashboards for social trends and mapped engagement via geolocation

EDUCATION

M.S. in Management and Information Systems

Northern Illinois University, USA — May 2018

MBA in Information Technology & Strategy

Christ University, India — May 2013

B.Sc in Computer Science

Andhra University, India — Jun 2009

CERTIFICATIONS

Certified Scrum Master (CSM) — 2023

Tableau Analyst (Self Trained)

Agile Practitioner – Internal training (2021)

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