Servicenow Developer Service Delivery

Marreem Ali

Senior ServiceNow Lead Developer Administrator

************@*****.*** Marreem Ali LinkedIn +1-206-***-**** Los Angeles, CA - US Citizen

PROFESSIONAL SUMMARY

With 13+ years of IT experience, including 11 years specializing in ServiceNow, focusing on the designing, developing, configuring, and implementing complex ServiceNow solutions, along with expertise in documentation, training, troubleshooting, and providing end-user support.

Development and administrative experience in diverse industries, including Retail Services, Financial Services FSM and Healthcare Services, with a proven track record of delivering successful ServiceNow projects.

Extensive experience while working on different modules IT Service Management ITSM, Incident Management, Problem Management, Change Management, Knowledge Management, IT Operational Management ITOM, Service Mapping, Discovery, Event Management, HR Service Delivery HRSD, Customer Service Management CSM.

Customized Service Portal, Service Catalogs through Scripting and Managed Configuration Management Database CMDB, CSDM, SCCM, SACM Reporting, Dashboarding and Integration.

Expertise in configuring and customizing various scripting aspects in ServiceNow, including JavaScript, GlideScript, Business Rules, Client Scripts, Script Includes, UI Policies, Workflow Automations, and Flow Designer to enhance platform functionality.

Experience in HR Service Delivery HRSD, including HR Case Management, Knowledge Management, the Employee Service Center ESC and ESC Pro, Center of Excellence COE, HR workflows, HRIS, HR dashboards, and reports, with a focus on enhancing HR operations and employee experiences.

Extensive experience in configuring, customizing, and administering the ServiceNow ITSM suite, including Incident, Problem, Change, and Asset Management modules based on business requirements.

Strong working knowledge of Configuration Management Database and hands-on implementation experience with ServiceNow Discovery, MID Server architecture, as well as probes and sensors.

Experienced in ServiceNow IT Asset Management ITAM, including HAM, HAM Pro, SAM, and SAM Pro, with expertise in asset lifecycle management, inventory tracking, license compliance, software normalization, and enhancing visibility through integrated discovery tools.

Extensive knowledge of ITBM modules including Project Portfolio Management PPM, Application Portfolio Management (APM), Strategic Portfolio Management (SPM), and Enterprise Asset Management (EAM), to help organizations track and manage projects effectively.

Enabled seamless communication between ServiceNow and enterprise platforms by developing custom integrations using REST, SOAP, and MID Server.

Proficient in integrating third-party tools such as Splunk, Jira, Tableau, Azure, LDAP, and external databases, including security modules like GRC and SecOps, ensuring system efficiency and accurate data synchronization.

Proficient in HTML, CSS, JavaScript, and DOM manipulation, with strong UI/UX skills and hands-on experience using JavaScript libraries and UI frameworks to implement AJAX-based solutions.

Skilled in debugging and troubleshooting existing code. Solid understanding of object-oriented analysis and design, Flow Designer, and application development within ServiceNow.

Strong front-end development expertise, with hands-on experience in building dynamic web interfaces using HTML, CSS, JavaScript, and modern frameworks such as AngularJS, ReactJS, and jQuery.

Skilled in implementing AJAX-based solutions, debugging complex UI issues, and testing web applications developed in Java. Proficient in object-oriented design and application development, including ServiceNow Flow Designer.

Deep understanding of ServiceNow security and access controls, including ACLs, roles, domain separation, and data privacy, along with experience in Agile and DevOps methodologies, working in fast-paced environments with CI/CD pipelines, Git, and automated testing (ATF) to ensure secure, efficient, and high-quality service delivery.

Experienced collaborating with stakeholders and CI owners to improve CMDB and AMDB data quality, ensuring accurate asset representation and lifecycle visibility.

Skilled in troubleshooting technical issues, mentoring teams, and automating processes to enhance system performance while staying updated with ServiceNow best practices.

Experienced in delivering enterprise applications across all phases of the Software Development Life Cycle (SDLC), including requirement gathering, system analysis, design, development, code reviews, and both unit and integration testing.

Proficient in working within both Agile and Waterfall project methodologies to ensure successful and timely delivery.

Extensive experience in ServiceNow data management and migration, including handling Data Import Sets, Transform Maps, ETL processes, and data synchronization.

Expert in designing and automating complex workflows using Flow Designer and Integration Hub for seamless process efficiency.

Skilled in the end-to-end implementation of Project and Service Portfolio Management to optimize resource utilization and project delivery.

Strong knowledge of Customer Service Management (CSM) with multi-channel case automation and intelligent routing

Extensive experience configuring ITOM components including discovery, event management, and orchestration to enhance operational visibility.

PROFESSIONAL EXPERIENCE:

Role: Senior ServiceNow Lead Developer/Administrator May 2019 – Present Client: FedEx Memphis, TN (Remote)

Implemented and customized ServiceNow ITSM modules (Incident, Problem, Change, and Request) in alignment with ITIL v4 best practices to enhance service delivery and operational efficiency.

Developed custom workflows and automation scripts across ServiceNow ITSM applications to enforce ITIL-compliant process governance.

Aligned Change Management workflows in ServiceNow ITSM with ITIL CAB structures, incorporating risk assessment, blackout window enforcement, and change collision detection.

Configured ServiceNow Incident and Problem Management to follow ITIL-defined categorization, prioritization, root cause analysis, and known error management.

Upgraded ServiceNow instances while maintaining data integrity, CMDB relationships, ACLs, and UI configurations, ensuring minimal downtime and business impact.

Designed and maintained SLA definitions within ServiceNow ITSM, ensuring compliance with ITIL-based response and resolution timeframes across service tiers.

Integrated ServiceNow ITSM with monitoring tools (e.g., SolarWinds, Zabbix) to generate automated incidents, following ITIL Event Management principles.

Implemented ITIL Request Fulfillment in ServiceNow ITSM using Service Catalog items, multi-stage approvals, and task orchestration.

Built Performance Analytics dashboards to monitor ITSM KPIs such as MTTR, SLA compliance, and ticket backlog, reflecting ITIL Continual Improvement practices.

Designed and executed ITSM data models aligned with ITIL CMDB and Configuration Item (CI) relationships to support impact analysis and change risk evaluation.

Configured Problem Management workflows in ServiceNow ITSM with proactive trend analysis and known error documentation per ITIL guidelines.

Led workshops and process design sessions for ITSM process owners to map current practices to ITIL frameworks, ensuring adoption and alignment.

Developed custom ServiceNow ITSM notifications and templates aligned with ITIL Incident Lifecycle stages for consistent stakeholder communication.

Implemented ITIL-compliant escalation paths and alerting mechanisms for ServiceNow ITSM to ensure SLA adherence and customer satisfaction.

Built and maintained the ServiceNow ITSM Knowledge Base to support ITIL Knowledge Management, enabling faster resolution and self-service enablement.

Defined and automated Major Incident Management workflows within ServiceNow ITSM, incorporating ITIL protocols for high-impact issue coordination.

Implemented HAM to automate hardware asset lifecycle management, from procurement through deployment, maintenance, and disposal.

Integrated procurement and financial systems with HAM to synchronize purchase orders, invoices, and asset ownership details.

Created reports and dashboards in HAM for real-time tracking of asset lifecycle stages, utilization rates, and cost metrics.

Configured automated hardware asset discovery and reconciliation by integrating HAM with CMDB and Discovery tools.

Implemented ServiceNow HAM Pro to streamline hardware asset lifecycle management from procurement to disposal, enhancing asset visibility and control.

Configured automated hardware request, approval, assignment, and transfer workflows in HAM Pro to improve process efficiency and accuracy.

Integrated HAM Pro with Discovery and CMDB to maintain accurate, up-to-date hardware inventory and asset relationships.

Developed dashboards and compliance reports in SAM to monitor license utilization, compliance gaps, and cost-saving opportunities.

Configured and extended ServiceNow HRSD Lifecycle Events to automate onboarding, offboarding, and cross-boarding processes with task orchestration and trigger conditions.

Developed custom HR Case Management workflows using Flow Designer, HR Services, and HR Case templates to streamline request fulfillment and SLA tracking.

Integrated ServiceNow HRSD with Workday and SAP SuccessFactors using REST APIs for real-time employee data synchronization and organizational hierarchy mapping.

Customized the Employee Center ESC and HR Agent Workspace in ServiceNow HRSD with branded widgets, dynamic dashboards, and tailored landing pages for various HR roles.

Built custom business rules and Script Includes in ServiceNow HRSD to automate HR case routing, approvals, and task creation based on employee attributes and case topics.

Implemented document templates and e-signature integrations in ServiceNow HRSD to support digital offer letters, policy acknowledgments, and onboarding compliance.

Built custom Service Catalog items and workflows, integrated with HR, Facilities, and IT Ops, enabling end-to-end fulfillment and reducing manual overhead across multiple ITSM functions.

Defined and configured HRSD COEs Centers of Excellence and HR Services with tailored lifecycle transitions, assignment rules, and service-level indicators.

Developed custom ServiceNow widgets using JavaScript, HTML, and CSS within the Service Portal to deliver responsive, user-friendly interfaces aligned with latest platform capabilities.

Customized UI Pages and UI Macros using HTML, CSS, and JavaScript for enhanced user experience in scoped applications across recent ServiceNow releases.

Engineered reusable Script Includes and asynchronous GlideAjax calls JavaScript to optimize client-server communication in modern ServiceNow environments.

Created dynamic Service Catalog items using HTML templates, Catalog Client Scripts, and CSS styling to comply with branding guidelines in latest ServiceNow versions.

Extended Now Experience UI Framework using JavaScript (ES6) and integrated web components for workspace-based apps compatible with recent ServiceNow releases.

Built and styled configurable workspace components using HTML/CSS, leveraging the UI Builder and App Engine Studio to align with the UX Framework roadmap.

Secured HR data in ServiceNow HRSD using user criteria, contextual security, and scoped application boundaries to ensure privacy compliance and role-based visibility.

Automated preboarding activities in ServiceNow HRSD using lifecycle events integrated with ITSM and Facilities teams to coordinate equipment provisioning and access setup.

Created real-time HR dashboards and reports in ServiceNow HRSD using Performance Analytics to monitor workload distribution, SLA compliance, and HR service trends.

Implemented role-based access control (RBAC) within SAM to safeguard sensitive licensing and contractual information.

Configured ServiceNow SPM tables, forms, and business rules to enforce portfolio governance and automate investment lifecycle management.

Developed custom scripts and workflows in SPM to automate demand intake, scoring, and prioritization based on dynamic business criteria.

Implemented SPM integration using REST APIs with external ERP and financial systems to synchronize budgeting and forecasting data.

Configured Policy and Compliance in ServiceNow GRC using UCF, Authority Documents, Control Objectives, and the Policy Lifecycle module.

Built automated Risk Management workflows using Risk Register, Risk Scoring models, and Risk Indicators for dynamic risk assessment.

Integrated ServiceNow GRC with Qualys and Rapid7 via REST APIs to auto-generate issues and track remediation in Issue Management.

Implemented Continuous Monitoring using GRC Indicators and Performance Analytics to trigger compliance checks and evidence collection.

Deployed Audit Management with custom Engagement Templates, Test Plans, and dashboards to monitor findings and corrective actions.

Integrated ServiceNow with enterprise tools SAP, Workday, Azure AD using REST/SOAP APIs for real-time data sync.

Built custom Integration Hub spokes and actions to enable scalable, reusable integrations with external platforms.

Designed secure API integrations using OAuth 2.0, Basic Auth, and MID Server for both cloud and on-prem systems.

Implemented integrations with Active Directory and SCCM for user provisioning, CMDB enrichment, and discovery.

Developed robust error handling, logging, and retry logic for high-reliability integrations in Integration Hub and scripted APIs.

Developed and maintained service catalog items and workflows within SPM for automated demand submission and tracking.

Developed and maintained custom ServiceNow workflows using Flow Designer and Workflow Editor, integrating with third-party systems REST and SOAP APIs.

Integrated workflows, enhancing maintainability and enabling non-developer stakeholders to manage process automation with minimal training.

Created reusable workflow and action steps to standardize automation for user provisioning, onboarding, and SLA notifications, improving process consistency across departments.

Implemented approval and escalation workflows with dynamic routing based on role, business unit, or risk level, significantly improving SLA compliance and audit readiness.

Implemented Workflow Editor processes to Flow Designer, improving maintainability and reducing technical debt.

Integrated Flow Designer with Integration Hub to orchestrate multi-system automation using REST APIs and MID Servers.

Configured bi-directional integration between ServiceNow and monitoring tools SolarWinds, Dynatrace, Splunk for event management.

Created ServiceNow-to-ServiceNow integration using integration spokes and REST APIs for multi-instance data exchange.

Implemented integrations with ITAM tools (like JAMF, Lansweeper) to enrich CMDB and improve asset lifecycle visibility.

Role: ServiceNow Developer April 2017 – May 2019 Client: Clover Health Nashville, Tennessee (Remote)

Implemented ITAM solutions automating the full asset lifecycle from procurement through.

Developed customized ITAM workflows to streamline asset request, approval, allocation, and return processes, improving operational efficiency.

Configured software license reconciliation and compliance automation in ITAM to minimize audit risks and ensure vendor agreement adherence.

Integrated ServiceNow HRSD with Clover Health’s internal identity and provisioning systems to automate badge assignment, equipment requests, and onboarding task coordination.

Developed scoped applications within ServiceNow HRSD to support confidential employee relations cases, ensuring granular access controls and audit tracking.

Built custom HR case routing logic in ServiceNow HRSD based on location, department, and HRBP groupings to support decentralized HR service delivery at Clover Health.

Designed and implemented custom workflows within ServiceNow ITSM to streamline provider issue tracking and automate escalation paths across care operations teams.

Integrated ServiceNow ITSM with Clover Health’s internal patient support systems using scripted REST APIs to enable real-time ticket creation and status synchronization.

Authored Client Scripts, UI Policies, and Business Rules using JavaScript to enforce field-level logic and security across form and list views in upgraded ServiceNow instances.

Designed responsive Knowledge Management layouts using HTML/CSS to ensure cross-device compatibility and accessibility in the latest ServiceNow Knowledge blocks.

Implemented custom UI Actions and UI Scripts using JavaScript for tailored workflows in HRSD and ITSM modules, validated across multiple ServiceNow releases.

Developed branded login pages and user onboarding experiences using CSS3 animations, HTML5, and platform APIs to enhance visual design consistency on upgraded portals.

Developed role-based access controls in ServiceNow ITSM to ensure compliance with HIPAA and internal audit policies for handling sensitive incident and request data.

Built automated reporting and dashboards in ServiceNow ITSM for leadership visibility into care-related ticket trends, SLA performance, and operational bottlenecks.

Automated hardware and software asset discovery by integrating ITAM with CMDB and Discovery, enhancing data accuracy and completeness.

Created tailored dashboards and reports in ITAM to monitor asset utilization, license consumption trends, and compliance status in real time.

Integrated procurement and financial systems with ITAM via REST APIs to synchronize purchase orders, invoices, and asset data.

Led software entitlement management implementation in ITAM, aligning entitlements with installed software and usage metrics to optimize costs.

Developed automated contract management workflows in ITAM to handle renewals, notifications, and compliance tracking.

Designed and deployed financial management processes within ITBM to track project budgets, costs, and forecasting with real-time dashboards.

Customized roadmap planning tools in ITBM to align IT investments with strategic business goals and track key milestones.

Integrated ITBM with ITSM to link incidents and changes with project deliverables, improving cross-team collaboration.

Built tailored reports and KPIs in ITBM to monitor project health, financials, and team performance for executive stakeholders.

Led the configuration and rollout of ITBM Resource Management, including skill profiles, availability calendars, and demand forecasts.

Implemented ServiceNow Discovery to automate detection and classification of physical and virtual infrastructure components across multi-cloud and on-prem environments.

Designed and configured Discovery schedules, probes, and sensors to optimize scan performance and minimize network impact.

Customized Discovery Patterns and Identification Rules to accurately identify complex, multi-tier applications and update the CMDB with reliable CI data.

Integrated Discovery with third-party monitoring and asset management tools to enrich CI data and enhance operational visibility.

Designed and implemented ServiceNow Service Mapping to create accurate, dynamic maps of application services and their underlying infrastructure.

Configured and customized Service Mapping patterns to discover complex multi-tier business services across hybrid cloud and on-prem environments.

Developed custom probes and sensors within Service Mapping to enhance detection of specialized applications and middleware components.

Integrated Service Mapping with CMDB to ensure real-time synchronization of service relationships and CI dependencies.

Role: ServiceNow Developer June 2016 – April 2017 Client: Ryders Systems Miami, Florida (Remote)

Implemented ServiceNow GRC policies and compliance frameworks to automate regulatory audit workflows and reduce manual effort.

Developed risk assessment workflows in GRC, including risk scoring, risk register management, and risk treatment planning.

Configured control libraries and mapped controls to policies within GRC to ensure consistent compliance across business units.

Automated policy lifecycle management in GRC, including creation, review, approval, distribution, and attestation.

Integrated third-party risk and compliance tools with GRC via REST APIs to centralize risk data and reporting.

Built custom dashboards and reports in GRC to provide real-time visibility into risk posture and control effectiveness.

Designed GRC workflows using Flow Designer to automate issue remediation and track compliance exceptions.

Implemented ServiceNow ITOM Discovery to automate infrastructure asset detection and maintain accurate CMDB records.

Developed and optimized ITOM Service Mapping to visualize application dependencies and support impact analysis

Configured ITOM Event Management workflows to correlate alerts from multiple monitoring tools, reducing noise and improving MTTR.

Automated cloud resource discovery within ITOM for AWS and Azure environments, synchronizing cloud assets into the CMDB.

Designed and deployed MID Server configurations to support scalable ITOM Discovery and Orchestration in hybrid environments.

Built custom scripted integrations and workflows within ITOM modules to enable real-time updates of operational data.

Developed SLA definitions and associated workflows in ITSM to monitor, escalate, and report on service level performance.

Configured and maintained Knowledge Management in ITSM, linking KB articles to incidents and requests for autosuggestions and deflection.

Implemented major incident processes in the ITSM module, including automatic escalation, stakeholder notifications, and post-incident review tasks.

Customized email notifications and templates in ITSM to support multiple business units, using Mail Scripts and Notification Conditions.

Developed Performance Analytics dashboards for ITSM modules to visualize incident trends, SLA compliance, and problem root causes.

Configured advanced approvals within ITSM using Flow Designer and Approval Rules to support parallel and serial approval chains.

Role: ServiceNow Admin/Developer January 2014 –June 2016 Client: Fifth Third Bank Cincinnati, Ohio (Remote)

Implemented advanced HR Case Management functionality within HRSD, configuring case types, templates, and assignment rules to streamline employee inquiry resolution.

Developed secure and user-friendly Employee Service Center (ESC) portals in HRSD, customizing Service Portal widgets and themes for tailored employee experiences.

Led automated HRSD workflows using Lifecycle Events to handle complex onboarding, offboarding, and cross-boarding scenarios across global business units.

Integrated HRSD with enterprise systems like Workday, SAP SuccessFactors, and Active Directory using Integration Hub, scripted REST APIs, and MID Servers.

Configured custom HR Services and HR Catalog items in HRSD to support region-specific HR policies and service definitions across multiple departments.

Customized and enhanced core ITSM modules including Incident, Problem, Change, and Request Management in line with ITIL best practices.

Developed automated workflows within the ITSM suite to streamline request fulfillment, incident routing, and change approvals.

Implemented dynamic forms and UI policies across ITSM modules to improve agent usability and enforce data entry standards.

Built custom Service Catalog items integrated with ITSM processes to automate end-to-end service delivery.

Integrated third-party tools (e.g., Jira, SolarWinds, Slack) with ServiceNow ITSM via REST APIs to centralize operational workflows.

Designed Change Management workflows within ITSM, including CAB meeting scheduling, risk assessments, and change blackout window validations.

Configured and extended the CMDB data model by creating custom CI classes, attributes, and relationships tailored to organizational infrastructure needs.

Developed automated data ingestion processes to populate the CMDB using REST APIs, import sets, and transform maps for third-party systems.

Implemented Discovery and Service Mapping to continuously update the CMDB with accurate CI data across on-prem and cloud environments.

Created identification and reconciliation rules in CMDB to prevent duplication and ensure data integrity across multiple data sources.

Integrated CMDB with asset management, incident, and change modules to enable full traceability and impact analysis during change requests.

Designed and scheduled CMDB Health Dashboards using indicators like completeness, correctness, and compliance to track data quality metrics.

Role: Java Developer November 2012 – January 2014

Client: Keller Williams Signature Katy, TX (Remote)

Developed and maintained web applications using Java, ensuring high performance and responsiveness.

Designed and developed web applications using Java, with a focus on modular code and performance optimization.

Built RESTful and SOAP-based web services to support integration between internal systems and third-party platforms.

Utilized Spring MVC frameworks to implement scalable, maintainable server-side components.

Handled data persistence using JDBC, writing optimized SQL queries for Oracle and MySQL databases.

Participated in end-to-end SDLC activities, including technical design, development, unit testing, deployment, and production support.

Created reusable backend components and implemented MVC-based architecture to separate concerns and enhance maintainability.

Collaborated with cross-functional teams including UI developers, QA engineers, and business analysts to translate requirements into working code.

Developed AJAX-enabled front-end interactions using JSP, JavaScript, jQuery, and integrated them with backend services.

Performed unit testing, ensuring test coverage and minimizing regression issues during releases.

Used SVN for version control and participated in peer reviews to maintain coding standards and application stability.

Ensured application-level security by validating inputs and handling sessions securely to prevent common vulnerabilities.

Developed backend services using Java and integrated them with frontend components built with HTML, CSS, and JavaScript.

Created dynamic web pages using JavaScript, with a focus on improving user experience and interactivity.

Built AJAX-based solutions to make asynchronous requests to the server, enhancing the user interface without page reloads.

Worked with HTML and CSS to create basic page structures and styling for web applications.

Integrated Java-based backend services with front-end UI components to deliver seamless functionality between the client and server.

Collaborated with frontend developers to ensure the UI/UX aligned with business requirements and was optimized for performance.

KEY SKILLS:

ServiceNow Versions: Calgary, Eureka, Fuji, Geneva, Helsinki, Istanbul, Jakarta, Kingston, London, Madrid, New York, Paris, Quebec, Rome, San Diego, Tokyo, Utah, Vancouver, Washington, Xanadu.

ITSM (Incident, Problem, Change, Request Management, Knowledge Management)

ITOM (Discovery, Service Mapping, Event Management, Orchestration, Cloud Management, AIOps)

ITAM (Asset Management, HAM, SAM, SAM Pro, HAM Pro, Contract Management, Procurement)

HRSD (Employee Service Center, Case Management, COE Configuration, HRIS, Payroll)

ITBM (Strategic Portfolio Management, Demand Management, PPM, APM, Resource Management, Financial Planning)

GRC/IRM (Policy & Compliance, Risk Management, Audit Management, Third Party Risk Management (TPRM))

CSM (Case Management, Account & Contact Management, Virtual Agent, Self Service Portal)

Portal Development (CSM, Service Portal)

CMDB (CI Class Management, CI Relationship, CSDM, Normalization, Health Dashboards)

Scripting Languages: JavaScript, Jelly Script, GlideScript, HTML, CSS, AJAX, XML, JSON, jQuery, AngularJS, ReactJS.

ServiceNow Tools: ServiceNow Flow Designer, App Engine Studio, Workflow Editor, ServiceNow Studio, Update Sets, Scoped Applications, IntegrationHub, Service Graph Connectors, REST/SOAP API Explorer, Orchestration, Instance Scan, Upgrade Center, Service Portal, UI Builder, Catalog Builder, Mobile App Studio, Application Repository, Studio Git Integration, CI/CD Integration Tools, ACL Management, Script Debugger.

Testing & Analytics: ATF, Performance Analytics, Reporting & Dashboards, Indicator Sources, ReadyAPI, MID Server, CI/CD.

Databases: SQL, MySQL, Oracle, Microsoft SQL Server.

Programming Languages: C, J2EE, PL/SQL, COBOL, C++, and Java.

Integration: REST API, SOAP API, LDAP, JDBC, OAuth 2.0, SSO, Splunk, SCCM, Jenkins, Jira, Web Services, Tableau, IntegrationHub, CMDB Integrations, Third-party integrations.

Methodologies: ITIL v4, Agile (Scrum & Kanban), DevOps, CI/CD, SDLC (Waterfall & Agile), SAFe (Scaled Agile Framework), SecOps.

Operating System: Windows, Linux.

CERTIFICATIONS:

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Development (CAD)

ServiceNow Certified Implementation Specialist (CIS) – ITSM

ServiceNow Certified Implementation Specialist (CIS) – Discovery

ITIL Foundation Certification

ITIL V4 Certification

Micro-Certification - UI Builder

Micro-Certification - Flow Designer

Micro-Certification - Service Portal

Micro-Certification - Integration Hub

Micro-Certification - Introduction to App Engine Studio

EDUCATION:

Bachelor of Computer Science

Contact this candidate