Human Resources Employee Relations

Human Resources professional passionate about fostering strong employee relations, designing impactful HR programs, and cultivating a thriving workplace culture. Seeking an opportunity to apply my expertise in employee engagement, problem-solving, and strategic program development to drive organizational success. Adept at tackling challenges with innovative solutions that enhance employee experience and business outcomes.

Professional Skills

Employee Relations Leadership

Recognition Program Development

HR Technology Integration

Talent Acquisition Innovation

Employee Engagement Improvement

Budget Optimization

Employee Development

Total Rewards Strategy Design

Performance Management

Legal Compliance & Risk Mitigation

Experience

Ferragamo, Secaucus, NJ and New York, NY; April 2003—2023

Vice President, Human Resources and Organization, March 2020

Partnered with senior leadership to align HR strategies with business objectives, playing a key role in developing a global HR framework that enhanced workforce alignment and efficiency.

Navigated complex employee relations matters—including investigations, disciplinary actions, and conflict resolution—demonstrating strong critical thinking skills and fostering a positive, compliant work environment.

Streamlined HR operations and budget management, implementing cost-saving initiatives that reduced HR operational expenses by 10% while maintaining exceptional service levels.

Leveraged HR analytics to drive data-informed decisions, leading to a 15% increase in workforce productivity and operational efficiency.

Spearheaded an organizational structure redesign, optimizing workflows and achieving a 15% reduction in operational costs.

Designed and executed talent mapping and succession planning strategies, ensuring a strong leadership pipeline by identifying and developing high-potential employees for future roles.

Senior Director, Human Resources, March 2015

Ensured legal compliance and proactively guided employment law matters, mitigating risks while fostering a fair, equitable, and legally sound workplace.

Designed and launched comprehensive learning and development programs—including technical, leadership, and soft skills training—boosting employee competency by 25%.

Developed and implemented talent retention strategies, such as individual development plans, stretch assignments, and career advancement opportunities, reducing employee turnover by 15% and increasing job satisfaction.

Engineered a high-impact performance appraisal framework with clear metrics, regular feedback, and personalized development plans, leading to a 20% improvement in overall employee performance.

Established a goal-setting system that aligns individual, departmental, and organizational objectives, enhances motivation, and increases goal achievement by 15%.

Championed a culture of continuous feedback and coaching, strengthening employee-manager relationships and reducing workplace conflicts by 30%.

Strengthened compliance with labor laws and regulations, achieving zero compliance-related fines or violations.

Director, Human Resources, March 2011

Led HR efforts in launching thirty new retail locations over 15 years, overseeing sourcing, recruiting, and training to ensure fully staffed stores and seamless operational rollouts.

Transformed talent acquisition strategies, reducing time-to-fill critical positions by 30% and increasing new hire quality by 15% through innovative recruitment methods.

Championed diversity and inclusion initiatives, fostering a more creative and dynamic workforce, leading to a 10% improvement in business performance.

Implemented a modern Applicant Tracking System (ATS), streamlining recruitment, reducing time-to-fill by 30%, and seamlessly integrating with the HRIS for accurate data management. Optimized the system for mobile use, enhancing the candidate experience.

Designed and launched a high-impact employee recognition program, increasing employee satisfaction by 25% and boosting retention by 10% through formal and peer-to-peer recognition.

Enhanced workplace culture and engagement by 20% through creative recognition initiatives, including spot bonuses and personalized appreciation gifts, fostering stronger cross-functional collaboration (+15%).

Manager Human Resources, March 2005

Designed and executed a comprehensive total rewards strategy, integrating compensation and benefits to enhance employee satisfaction and retention, reducing turnover by 15%.

Implemented a performance-based rewards system, linking compensation to key performance indicators, driving a culture of accountability and productivity, and boosting overall company performance by 10%.

Conducted regular equity and market analyses to ensure competitive total rewards offerings while maintaining industry-leading benefits, strengthening talent attraction and retention.

Redesigned the company’s compensation structure, introducing pay-for-performance models and ensuring internal equity, leading to a 20% reduction in compensation-related grievances.

Developed and administered variable compensation plans, aligning incentives with company goals to drive higher performance and increase sales and profitability.

Optimized benefits programs, implementing cost-effective wellness initiatives and flexible benefits options that reduced healthcare costs by 8% while improving employee well-being.

Negotiated strategic vendor agreements during the annual benefits renewal, effectively managing healthcare costs without sacrificing coverage quality.

Launched a wellness program focused on preventive care and healthy lifestyle choices, leading to a 30% decrease in healthcare claims costs and significant improvements in employee well-being metrics.

Analyst, Compensation and Benefits, April 2003

Managed compensation, benefits, and leave programs, including vendor negotiations, to optimize cost efficiency, enhance employee satisfaction, and ensure compliance with labor regulations.

Showtime Networks Inc., New York, Jul 2001 – April 2003

Benefits and Compensation Coordinator

Coordinated compensation, benefits, and leave programs, ensuring seamless administration, effective vendor management, and compliance with company policies and regulations to enhance employee experience.

Education

New School University, New York, NY Master of Science, Human Resources Management

The University of Scranton, Scranton, PA Bachelor of Science, Human Services and Counseling

Technical Skills

Microsoft Office Suite ADP WorkforceNow SAP SAP Success Factors

Professional Certification & Certificates

Society for Human Resources Management Senior Certified Professional (SCP)

Human Resources Certification Institute Senior Professional Human Resources (SPHR)

Fairleigh Dickerson University Human Resources Management Certificate

Contact this candidate