Human Resources Employee Relations

MONICA MIDDLETON, MS, sHRBP

Home: 305-***-**** * Cell 305-***-****

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S E L E C T E D H I G H L I G H T S

Highly skilled listener and communicator, able to access clients’ needs and utilize technical background to convey necessary information with clarity and enthusiasm to technical teams

A highly committed, focused, and enthusiastic individual who strives for quality and excellence in every undertaking

Able to analyze challenges and provide robust but adaptable solutions which meet current and future requirements

Excellent organization skills with proven ability to communicate with others in a professional and courteous manner P R O F E S S I O N A L E X P E R I E N C E

The Recon Group – Regional Human Resources Manager May 2024 – March 2025

• Led a multi-site HR team supporting 400+ employees across four locations (KY, TX, AR, CANADA). Hired approximately 30 temporary employees every week for all locations.

• Managed benefits administration, including 401(k) plans. Oversaw workers’ compensation, unemployment claims, EEOC matters, and ADA accommodations.

• Rewrote all Employee Handbooks for all locations

• Maintained expert knowledge of labor laws to mitigate legal risks and ensure compliance. St. Thomas University – Director of Human Resources January 2023 – May 2024

• Directed recruitment, classification, employee relations, training, compensation, and benefits.

• Developed and executed organizational development and training programs that increased participation by 25%..

• Implemented new HRIS system (transition from Colleague to Paycom), streamlining operations by more than 50%.

• Negotiated employee benefits brokerage to improve cost efficiency and coverage by 15%.

• Rolled out electronic I-9 verification via E-Verify.

• Restructured student employment processes to enhance efficiency and compliance by 10%. The Recon Group – Regional Human Resources Manager December 2020 – November 2022

• Led a multi-site HR team supporting 700+ employees across three locations (GA, IN, NV).

• Delivered HR services aligned with business strategies and employee needs.

• Directed employee relations investigations and proposed data-driven solutions.

• Trained HR staff and business leaders; evaluated training effectiveness.

• Produced HR analytics to inform strategic decisions.

• Managed workplace claims (Workers’ Comp, EEOC, ADA, etc.) in collaboration with legal teams. University of Miami, Miller School of Medicine – Human Resources Manager July 2019 – February 2020

• Managed HR support staff to ensure service excellence across departments.

• Conducted workplace assessments to foster engagement and identify improvement areas.

• Led investigations and resolved high-level employee relations concerns.

• Collaborated with legal on compliance issues and workplace claims.

• Trained staff and monitored outcomes for training initiatives. Baptist Health South Florida – Corporate Human Resources Sr HR Generalist

February 2016 – June 2016

HR Consultant

March 2009 – February 2016

Senior HR Site Coordinator

July 2008 – March 2009

HR Site Coordinator

July 2006 – July 2008

• Acted as key HR liaison across corporate functions, resolving complex issues.

• Provided site-level HR services and supported leadership with policy interpretation.

• Led employee relations efforts and supported cultural initiatives.

• Facilitated training and system-wide HR communication. Florida International University

Grant Research Post Award Analyst

January 2002 – November 2004

• Audited and monitored grant funding activities to ensure regulatory compliance.

• Provided policy guidance on grant spending and reporting requirements.

• Ensured timeliness and accuracy of financial reporting. Manager, Purchasing

March 1994 – January 2002

• Supervised clerical and student staff in the purchasing department.

• Managed office systems for payroll, procurement, and personnel administration.

• Led performance evaluations and fostered a culture of team collaboration. E D U C A T I O N A L Q U A L I F I C A T I O N S

MASTER OF SCIENCE: ORGANIZATIONAL LEADERSHIP

Southern New Hampshire University, Manchester, NH, USA BACHELOR OF SCIENCE: ORGANIZATIONAL LEADERSHIP

Trinity International University, Deerfield, IL, USA C E R T I F I C A T I O N S

Certified Strategic Human Resources Business Partner A C T I V I T I E S A N D H O N O R S

National Honor Society for Leadership – Southern New Hampshire University

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