Supply Chain Business Development
Resume:
Tumelo Chadi
***********@*****.*** Germiston, ***1, South Africa +278********
https://www.linkedin.com/in/tumelochadi
Summary
Dynamic professional with over a decade of experience in sales, client relationship management, and business development across B2B and B2C markets. Experienced in a range of industries including administration, retail, manufacturing, telecommunications, and supply chain. Known for driving pipeline growth, improving customer engagement, and leading cross-functional collaboration. Proficient in leveraging data-driven strategies to enhance efficiency, customer satisfaction, and overall business performance. Strong background in new business development, account management, and delivering tailored solutions that build long- term client relationships. Results-oriented and highly adaptable across fast-paced environments
Work Experience
External Sales Representative, Xvalue Supply Chain Management (Pty) Ltd, Kempton Park, South Africa
05/2025 – Present
Identified and pursued new business opportunities in targeted markets. Managed and expanded relationships with existing customers and key accounts. Conducted compelling product presentations, demonstrations, and negotiations to secure sales.
Consistently attained monthly, quarterly, and annual sales targets. Prepared quotations, proposals, and follow-up communications promptly. Delivered exceptional after-sales support and resolved customer issues efficiently. Championed the development and execution of marketing campaigns across digital and offline channels.
Evaluated market trends, customer needs, and competitor activity through thorough research.
Supported branding efforts, product launches, and promotional activities. Collaborated with the design and content team to engineer engaging marketing assets. Attended trade shows, exhibitions, and industry events as necessary. Virtual Sales Representative (Remote), Fonus Mobile, Santa Monica, USA 03/2025 – 05/2025
Developed and managed a robust remote sales pipeline targeting both B2B and B2C customers.
Executed outbound prospecting efforts and performed timely follow-ups with leads. Facilitated engaging product demonstrations and consultations to highlight features and benefits.
Maintained high levels of customer engagement and satisfaction through tailored communication.
Continuously surpassed monthly KPIs, including sales targets and conversion rates. Collaborated with cross-functional teams to enhance service offerings and improve the customer experience.
Leveraged data-driven insights to optimize sales strategies for maximum effectiveness. Ensured compliance with U.S. telecom sales guidelines while adhering to ethical standards.
Interior Designer, Micah Kitchens, Jetpark, South Africa 01/2025 – 03/2025
Conducted comprehensive site visits to assess project progress and accurately capture measurements.
Engineered personalised cabinet layouts utilising advanced 3D software. Engaged with clients to understand their requirements and provided expert design advice. Collaborated with clients on budget management and project coordination for seamless execution.
Presented competitive quotes while guiding clients through the purchasing process. Ensured customer satisfaction through proactive communication and ongoing support. Sales Representative, Builders Warehouse, Meadowdale, South Africa 05/2019 – 12/2024
Established and nurtured strong relationships with clients to secure repeat business. Identified and prospected new clients to broaden the customer base and boost sales. Maintained extensive product knowledge to enhance the overall customer experience. Processed customer orders accurately while ensuring timely fulfilment of requests. Ensured visually appealing displays aligned with company standards to attract customers. Monitored stock levels and collaborated effectively with the supply chain for optimal inventory management.
Design Consultant, Builders Warehouse, Meadowdale, South Africa 05/2016 – 11/2020
Designed and customised layouts according to client specifications and preferences. Provided consultations on kitchen styles, materials, and finishes to enhance aesthetics. Created detailed 3D designs using various software to visually convey ideas. Prepared accurate quotes while managing project timelines to ensure deadlines were met.
Coordinated with suppliers and installation teams for seamless project execution. Ensured customer satisfaction through effective communication and follow-ups. Sales Consultant, Jetmart, Johannesburg, South Africa 02/2012 – 01/2014
Assisted customers in selecting products by providing detailed information and recommendations.
Maintained store cleanliness and organised displays to create an inviting shopping environment.
Promoted offers and effectively upsold products to consistently exceed sales targets. Processed customer payments, refunds, and exchanges promptly. Addressed customer complaints and resolved issues efficiently to maintain satisfaction. Admin Assistant (Internship), EMS (Emergency Management Services), Florida, South Africa 01/2011 – 11/2011
Managed administrative tasks, including filing and data entry with precision. Assisted in the preparation of reports and presentations for internal use. Coordinated meetings and maintained schedules to enhance operational efficiency. Supported procurement processes while delivering exceptional customer service. Education
Matric, Grade 12, Prudens Secondary School, Johannesburg, South Africa 01/2005 – 12/2009
Certificate, PC Hardware and Software, Cisco, Johannesburg, South Africa 03/2011 – 03/2012
Diploma, Marketing Management, UNISA, Pretoria, South Africa 2021 – Present
Final Year - In Progress
Certificate, Digital Marketing, Mancosa, Johannesburg, South Africa 04/2022 – 05/2023
Certificate, Artificial Intelligence in the Fourth Industrial Revolution (4IR), University of Johannesburg, Johannesburg, South Africa
02/2023 – 11/2023
Skills
References
Francina Keswa
Marketing Specialist, Xvalue Supply Chain Management (PTY) Ltd 072-***-****
Simon Tian
CEO, Fonus Mobile
******@***********.***
Annamarie
Director / CEO, Micah Kitchens
Themba Mabasa
Senior Buyer, Micah Kitchens
Calvin Mabunda
Line Manager, Builders Warehouse
******.*******@********.**.** 082-***-****
Lebogang Maboyi
Sales Manager, Builders Warehouse
********.******@********.**.** 081-***-****
Ivy Ndaba
Administrator, EMS
Flora Sibiya
Departmental Manager, Jetmart
Sales 3D Design and Rendering SAP CRM Systems Digital Marketing Artificial Intelligence Administration Microsoft Office Suite Data-Driven Decision Making Customer Relationship Management Exceptional Customer Service Effective Communication Critical Thinking Problem Solving Attention to Detail Active Listening Creativity Adaptability Organizational Excellence Leadership Research skills Project Management
Contact this candidate