Front Desk Customer Service

Curriculum Vitae

Prudence Mugova Chiedza

* ***** *****, ********, ******, Zimbabwe

Phone: +263-***-***-*** +263-**-***-****

Email: *************@*****.***

Personal Profile

An enthusiastic and self-motivated Hospitality and Tourism graduate with strong communication skills and proven experience in front-desk operations. Confident, professional, and passionate about delivering excellent customer service in fast-paced environments. Key Skills

- Quick and efficient service delivery

- Excellent verbal and written communication

- Confident and approachable

- Ability to work independently or with minimal supervision

- Strong organizational and multi-tasking skills

- Good interpersonal skills

Education

Bachelor of Commerce Honours Degree in Hospitality, Tourism and Culture

[Great Zimbabwe University], Zimbabwe

Class: 2.2

Advanced Level Certificate (Arts Subjects)

7 Points

Ordinary Level Certificate

7 Passes including English, Mathematics, and Science Professional Experience

Receptionist (Intern)

Traverze Travel, Robert Gabriel Mugabe International Airport 1 Year

- Assisted clients with bookings, reservations, and general travel inquiries.

- Managed front-desk reception duties, greeting clients and providing information.

- Maintained records and handled administrative tasks efficiently.

- Provided professional customer care in a busy airport environment. Additional Information

Nationality: Zimbabwean

Date of Birth: 09 August 2000

National ID: 22-327188 G 04

References

Josiah Mapame +263-*-********

Adonis Rutizirira +263-*-********

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