Customer Service Entry Level
Resume:
Tonya Osburn
Springfield, AR *****
*************@*****.***
PROFESSIONAL PROFILE
Outgoing, Enthusiastic and Dedicated employee seeking an entry level position utilizing my skills in hospitality, money management and customer service.
3+ years’ experience in cashiering and customer service
Well-versed in greeting visitors, scheduling appointments, and handling administrative and clerical duties
Adept at answering phones, faxing, and filing
Highly competent at typing and keyboarding
Demonstrated attention to detail and ability to work in a self-directed manner
EXPERIENCE
Crew Member
10/2014-07/2015
Taco Bueno, Little Rock, AR
Greeted customers, took and assembled orders and received payments.
Cleaned restaurant according to the restaurant’s sanitation procedures and policies.
Backed up crew members in the event of absences and work overload.
Checked food and supplies stock and maintain inventory.
Cleaner
07/2013-06/2014
A-1 Sparkle Cleaning Service, Little Rock, AR
Dusted furnishings and vacuumed carpeting and area rugs, draperies and upholstered furniture.
Cleaned and disinfected public areas for example changing rooms, showers and elevators and utilized soap, water, and chemicals for cleaning as appropriate.
Followed daily schedule and reached assigned areas in a timely manner.
Reported any discrepancies or issues to management.
Front Desk/Guest Sales Representative
02/2007-08/2009
Red Roof Inn, North Little Rock, AR
Welcomed and registered guests and offered services and room rates.
Handled guest check in and checkouts professionally and in a welcoming and specialized manner.
Issued room keys and made changes and confirmed reservations by means of the Lodging Management Systems.
Kept records of room availability and guests’ accounts.
EDUCATION
Woodland Hills Christian Academy
05/2005
Alexander, AR
High School Diploma
Strayer University 06/2024
Springfield, AR
Bachelor’s Degree
Cyber Security
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