Human Resources Assistant
Resume:
Kylie Rozell Croup
*** ******* *** *****, ** ****0 308-***-****
********@*****.***
Experience
USDA Farm Service Agency, Permanent Human Resources Assistant, Employee Care Center, Business Center
November 2024 to Current- Fulltime Remote Permanent Employee, GS07-08 ($66,398 annually)
• Identify and resolve problems; providing technical information, guidance, training and assistance on the interpretation and application of rules, regulations and procedures; and as needed, preparing and/or processing various complex personnel actions: o Processing Benefits Election or Benefits Changes
Health Benefits
Retirement Benefits
Life Benefits
• Apply knowledge in reviewing and processing of a various routine personnel actions service area. Coordinate, as needed, with those submitting the actions to ensure change and corrections, if needed, are communicated and appropriate:
o Hiring Tracker Processing
When hiring in the federal government a job is created through ‘classification’ and advertised for 14 days, the approval process for the position can take up to 60 days before classification can advertise the position.
Once the job announcement is closed, classification rates the applicants and places them on certifications ranking what Grade and salary they are eligible for. This listing of certificates is provided to the local supervisor to conduct panel interviews. Once a selection is made by the hiring supervisor classification finished the announcement and passes the ticket to staffing.
Staffing works with Homeland security to complete background checks, fingerprinting and start the process for setting an EOD (Entry of Duty date)
• Research and interpret general and established guidelines, regulations and directives and provides guidance on regulatory and legal requirements related to complex cases in response to request for technical guidance from other HR Specialist teams with FPAC and servicing offices: o Importing new hire documents into eOPF (employee online personnel folder) o Processing payroll documents
Address updates or changes
Direct Deposit updates or changes
Allotment updates or change
Federal and State Tax forms updates and changes
Garnishments
o New Employee Orientation
o USA Staffing Document retrieval
Kylie Rozell Croup
826 Hancock Ave, Grant, Ne 69153 308-***-****
********@*****.***
2
o Processing E-Verify and I9 forms
USDA Farm Service Agency, Permanent Administrative Support Specialist, Nebraska State Office October 2023 to Current- Fulltime Permanent Employee, Maxi-Flex Schedule, GS07-02 ($51,626)
• Human Resources Processing
o Request for personnel actions
o Benefit Elections
o Payroll Documents
o Processing required actions within onboarding processing applications and software.
• Security Sponsorship with federal LincPass for all employees within FSA in the State of Nebraska o Review reports for certificate expirations, renewals, activations, reissues, changes, and trouble shooting.
o Participation in biweekly calls with leadership and National Office oversite.
• Time and Attendance Oversite
o Monitored statewide time and attendance through WebTA, for 500+ employees. o Assisted and made corrections to employees’ timesheets. o Added new hires into software.
o Updated profiles as needed.
o Delegated assignments and roles to profiles in software for employees, timekeepers, and supervisors.
• Assisted in Separations and retirements from the federal government workforce
• Ag Learn Administrator
o Set up and assigned Ag Learn courses for new onboarding hires. o Monitored yearly trainings and required trainings for all employees in the state (500+ employees)
o Worked with employees and supervisors on establishing yearly IDP (Individual Development Plans)
• Coordinator with MIDAS (CRM software and mapping software) Training o Worked alongside Farm Program, Farm Records Maintenance to set up and establish new employees for access to software and PII through training courses.
• Office and data entry projects that co-inside with maintain up to date electronic personnel files and security.
o Scanning and uploading into secure files.
o Logging, updating, monitoring, and following up on all actions through spreadsheets and software delegations.
o Communication through face to face working environment along with effective communication skills with the team through emails, instant messaging and using Microsoft Teams video.
Kylie Rozell Croup
826 Hancock Ave, Grant, Ne 69153 308-***-****
********@*****.***
3
USDA Farm Service Agency, Permanent Program Technician in Perkins County June 2018 to October 2023- Fulltime Permanent Employee, Maxi-Flex Schedule, CO07-02 ($41,418)
• Advised producers on various farm eligibility requirements and provisions. o Acreage reporting
o Farm Bill Program Contracts and Shares- ARC/PLC and ARC-IC o Ad-Hoc Programs- MFP, CFAP, ERP, PARP
o Highly Erodible and Wetland Conservation Compliance o Non-Insured Crop Disaster Assistance Program (NAP)
• Performed a wide variety of clerical and technical duties related to agricultural programs. o Price support
o Conservation
o Production adjustment
o Compliance
• Insured all clerical operations were completed and in compliance with FSA procedures.
• Responded to questions regarding program requirements and procedures.
• Reviewed national issuances and draft notices.
• Analyzed a variety of program reports.
• Allocated and monitored program funds.
• Assisted in resolving automated application problems.
• Maintained strong communication lines with other FSA offices. Ogallala Livestock Auction Market, Front Desk Office Support April 2015 to August 2018
• Monitored the Nebraska Secretary of State lien list when cattle were checked in on sale day.
• Worked hand in hand with state veterinarians to secure proper paperwork for both buyers and sellers.
• Settled out buyers on sale days.
o Applied freight and commissions.
o Processed payments
• Worked closely with sales representatives and owners regarding advertising for each sale.
• Worked closely with office personnel, accountants and Ogallala Livestock Auction Market owners on timesheets, office administration, employee benefits, payroll, and business administration.
• Communicated closely with other office workers to maintain good accountability regarding cattle, buyers, sellers, and trucking.
• Oversaw all social media marketing with a large increase in followers.
• Created, proofed, and submitted all newspaper advertisements and weekly fliers.
• Recorded radio advertisements
• Performed a variety of general clerical and customer service duties. Kylie Rozell Croup
826 Hancock Ave, Grant, Ne 69153 308-***-****
********@*****.***
4
Keith County Area Development, Administrative Assistant August 2013 to December 2014
• Performed a variety of administrative and professional work in development and implementation of community redevelopment plans and programs, projects and services.
• Assisted Executive Director to manage and supervise Community Development Operations to achieve goals within available resources.
• Coordinated projects activities with other public and private organizations and agencies.
• Communicated official plans, programs, policies and procedures with city staff, developers, real estate consultants and public.
• Responded to local citizens inquiring about community development.
• Resolved complex disputes between redevelopers, program managers and applicants as required.
• Worked with the Community Redevelopment Authority on easements and redevelopment plans.
• Gathered, interpreted and prepared data for studies and reports.
• Managed and executed all aspects of marketing, grant work, website design and maintenance.
• Managed and maintained all bookwork and reported to organizations accountant. o Payroll
o Accounts payable
o Accounts receivable
o Monthly reporting to the Board of Directors
o Tax-Increment Financing balances and yearly depreciation values of TIF Sandhills District Health Department, Office Coordinator/Accounts Manager August 2012 to August 2013
• Served as a professional representative of the CEO to executive clients, investors, and Board members.
• Collaborated with other administrative team members, human resources and the finance department on special projects and events.
• Created and maintained computer and paper base filing and organization systems for records, reports and documents.
• Created executive analysis reports highlighting business issues, potential risks, and profit opportunities.
• Developed and implemented efficient accounts, financial and operational systems.
• Negotiated and reviewed business contracts and financial models with profitability and financial success in mind
• Recommended innovative alternatives to generate revenue and reduce unnecessary costs.
• Scheduled Board of Directors meetings and assisted with meeting materials and agendas.
• Thoroughly investigated past due invoices and minimized number of unpaid accounts. Kylie Rozell Croup
826 Hancock Ave, Grant, Ne 69153 308-***-****
********@*****.***
5
• Applied for government grants for funding and professionally allocated and followed proposed grant budgets.
Achievements & Leadership
• Increased sales by 14% in one month by implementing new sales techniques and marketing strategies While working as a Marketing Manager for a Hotel while attending college.
• Set up and implemented a whole Practice Management Sales System, Electronic Medical Records and QuickBooks Accounting Program SDHD
• Collaborated with local & state level Nebraska Game and Parks, the Nebraska State Patrol and Nebraska tourism to run two successful ATV Jamborees at Lake McConaughy KCAD
• Modified and reconstructed Policy Manual and infrastructure of office SDHD & KCAD
• Established great relationships with cattle buyers, cattle producers and farm producers Ogallala Livestock Market/USDA FSA
• Several performance awards through USDA FSA receiving time off, increase in pay and cash awards.
• Community leader serving as:
o Nebraska State Licensed Foster Home through D.H.H.S. o Perkins County Fair Board Member since 2019
o Foster Care Review Office Board Member out of North Platte for the district area foster homes and families
References
Previous Employer – Lana Rodriquez (USDA FPAC BC ECC- National Office)
Previous Employer – Patty Wilke (USDA FSA Nebraska State Office)
Previous Supervisor- Kimberly Borer (USDA FSA Grant, Ne)
Acquaintance/Professional Mentor – Stefanie Phipps
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