Document Control Specialist

Kanlaya Phonhrath

Houston, Texas 713-***-**** ***********@*****.***

Professional Summary

Detail-oriented and results-driven Learning Specialist and Document Control Specialist with over 15 years of progressive experience supporting global training programs, managing large-scale documentation systems, and driving process improvements across diverse industries including energy, engineering, and life sciences. Proven expertise in learning management systems (LMS), cross-functional collaboration, regulatory documentation, and stakeholder communications. Recognized for organizational excellence, technical fluency, and a commitment to delivering high-quality solutions that align with business goals.

Core Competencies

• Learning Management Systems (LMS): Workday, Percipio, Moodle, Cornerstone

• Document Control: FileTrail, EDMS, Document Locator, DocuSign

• Project Coordination & Support

• Technical Documentation & Compliance

• Stakeholder & Vendor Relations

• eLearning Support & Reporting (Power BI, Salesforce)

• Process Improvement & SOP Development

• New Hire Onboarding & Training

• Communication & Collaboration Tools: Teams, Zoom, Slack

Professional Experience

Beacon Hill Technologies (Contract at Burns & McDonnell) – Document Control Specialist

Houston, TX June 2025 – Present

• Established and implemented standardized documentation procedures across multi-region engineering projects.

• Led document lifecycle management—version control, metadata tagging, secure access, and archiving.

• Coordinated vendor/client document transmittals and facilitated engineering team alignment on submission schedules.

• Oversaw workflow monitoring, troubleshooting, and issue escalation to maintain project timelines.

• Compiled electronic project data books and ensured document accuracy and completeness.

KBR – Learning Specialist

Houston, TX May 2022 – Nov 2024

• Spearheaded the coordination and delivery of global leadership development programs using Workday LMS and Percipio.

• Served as virtual producer for the KBR FLL program, managing document uploads, session logistics, and technical support.

• Facilitated onboarding sessions, supported global training assignments, and ensured alignment with People Strategy goals.

• Partnered cross-functionally with HR, IT, and business leaders to design, implement, and track learning solutions.

• Delivered detailed learning analytics and reporting dashboards using Power BI for leadership insights.

BP (British Petroleum) – Learning Coordinator

Houston, TX Aug 2017 – Mar 2022

• Acted as the single point of contact for a portfolio of learning sessions across multiple geographies.

• Maintained learning resources, monitored participation, and evaluated effectiveness using LMS and Salesforce.

• Ensured consistent learner experience by standardizing processes and communications.

• Supported global learning initiatives and faculty/vendor coordination to ensure seamless delivery.

Technip USA – Document Control Specialist

Houston, TX Jan 2014 – Oct 2016

• Managed engineering project documentation for onshore/offshore/subsea projects through multiple phases.

• Administered the EDMS platform and aligned documentation to project/client standards.

• Produced reports for PMs and executives, managed transmittals, and supported quality assurance.

• Trained new hires and conducted documentation handovers across remote/offsite facilities.

Pharm-Olam International (POI) – Global Training Administrator

Houston, TX Oct 2007 – Dec 2012

• Coordinated logistics and materials for global training courses across North America, South America, and Africa.

• Maintained training documentation, audit readiness files, and LMS data accuracy.

• Developed SOPs and training documentation to support regulatory and GCP compliance.

• Administered E-learning platforms, handled course assignments, and analyzed training effectiveness.

Technical Tools & Platforms

• Learning Systems: Workday, Moodle, Percipio, Cornerstone

• Documentation Tools: EDMS, FileTrail, DocuSign, Document Locator

• Collaboration Tools: Teams, Zoom, Slack

• Reporting & Data Tools: Power BI, Excel, Salesforce

• Others: SAP, AutoCAD, Visio

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