Project Coordinator It

SHRISTI PATHAK

Whitestone, New York 929-***-**** **********@*****.*** LinkedIn: Shristi Pathak Agile Practitioner Scrum & Sprint Facilitation Project Coordinator PROFESSIONAL SUMMARY

• Detail-oriented and proactive Data Manager/ IT Project Coordinator with a strong foundation in data management, monitoring and evaluation, and coordination with external clients. Experience in developing and maintaining beneficiary databases, analyzing program data to inform decision making, and supporting donor reporting with accurate, timely information. Skilled in aligning stakeholder needs with deliverables, managing project documentation, and leveraging data insights through tools like JIRA, Power BI, and Excel. Proven ability facilitating sprint planning, backlog grooming, and cross- functional collaboration, streamline workflows, and enhance project transparency through structured reporting and velocity tracking.

Core Skills & Competencies

Project Coordination Agile Ceremonies & Documentation Scrum Framework Sprint Planning Backlog Refinement Stakeholder Communication Cross-functional Collaboration SQL Programming Reporting and Dashboards JIRA Management Application Supp Production Support Data Analysis User Story Writing Continuous Improvement Data- driven Decision Making Requirements Gathering KPI Dashboards Team Facilitation Technical Documentation Agile Project Delivery

KEY VALUE OFFERINGS

Project Coordination Agile Execution Excellence: Effectively supported full Agile project cycles including sprint planning, backlog grooming, retrospectives, and release planning. Tracked velocity metrics and maintained burndown charts to ensure transparency and timely delivery. Resolved impediments by facilitating cross-team communication and proactive support. Scrum Leadership: Successfully facilitated Agile ceremonies and collaborated closely with product owners and team members, promoting self-organization and delivery focus across development sprints. Stakeholder Communication: Built strong working relationships with internal and external stakeholders to gather requirements, clarify objectives, and translate needs into actionable tasks, improving collaboration and reducing project friction. Data-Driven Insights: Utilized tools like Excel, Power BI, and SQL to analyze business data, generate performance reports, and deliver insights that informed product strategy and operational decisions. Continuous Improvement Focus: Identified process inefficiencies and contributed to iterative improvements using feedback, retrospectives, and Agile practices to enhance team performance and output quality. WORK EXPERIENCE

Center for Safety & Change, Inc. NY, USA May 2024 – Present Data Manager

• Manage comprehensive project documentation for data initiatives, including weekly status reports, project schedules, action logs, meeting decks, and meeting minutes, which enhanced data accessibility and information flow across all departments.

• Generate consolidated reports for Grants and Finance which improved donor confidence and shortened audit preparation time by 2 weeks.

• Oversee day-to-day database integrity through routine data audits, elimination of duplicates, archiving inactive records and user access management ensuring data security and compliance with data governance standards.

• Develop and deploy interactive data dashboards to visualize complex trauma-related client data, significantly enhancing visibility for funding organizations and program stakeholders utilizing excel.

• Ensure project and data requirements alignment by prioritizing needs based on in-depth research, stakeholder insights and user feedback, driving successful implementation of data solutions.

• Verify data completeness and accuracy across systems by collaborating with cross functional teams.

• Improve Issue resolution efficiency by documenting, monitoring service ticket ensuring prompt response and timely RCA. SHRISTI PATHAK

• Lead staff training sessions on software and database protocols, resulting in 20% reduction in recurring user errors. Tech Mahindra Chandigarh, India Sep 2021 – Mar 2023 Advanced Technical Support (Operations Analyst – Network Services)

• Diagnosed complex technical issues across healthcare, finance, and retail domains, implementing scalable solutions that restore functionality, minimized disruption, and enhanced system reliability.

• Executed advanced database operations using SQL, including the development of optimized stored procedures and modular packages to enhance application performance and maintainability.

• Streamlined incident response workflows by applying Agile principles and coordinating with cross-functional teams.

• Assisted in reducing system downtime by applying root-cause analysis and leveraging documentation from past service requests.

S.R. Pariyavaran Engineers Pvt Ltd Chandigarh, India Oct 2018 – Mar 2021 Systems Engineer

• Engineered and seamlessly integrated system features to enhance user experience, optimize application efficiency, and support scalable solutions across diverse client projects.

• Directed client interactions and managed delivery timelines within Agile sprints, ensuring consistent completion of milestones.

• Reviewed existing systems and identified areas for improvement, contributing to ongoing enhancements and codebase stability.

• Tested and debugged application components during development cycles, addressing critical bugs and performance issues.

• Documented critical project changes, recurring technical issues, and end-to-end deployment processes to facilitate seamless knowledge sharing, operational consistency, and cross-team alignment. EDUCATION

Bachelor of Engineering (B.E.) in Computer Science Chandigarh University, Punjab, India (Jan 2013 – May 2017)

(Evaluated as equivalent to a U.S. bachelor's degree by Educational Credential Evaluators) GPA: 3.77 (Grade Average)

CERTIFICATIONS

Lean Six sigma Yellow Belt – Council for six sigma Certification Lean Six sigma White Belt – Council for six sigma Certification Certified ScrumMaster® (CSM) – Scrum Alliance

Certified Scrum Product Owner® (CSPO) – Scrum Alliance Microsoft Azure Essential Professional certificate - Microsoft Career Essentials in Data Science – Microsoft

Career Essentials in Data Analysis – Microsoft & LinkedIn Introduction to Career Skills in Data Analytics – LinkedIn Learning TECHNICAL SKILLS

Agile & Project Tools: Asana, JIRA, Confluence, Trello, MS Teams, EMR Systems Programming & Scripting: SQL, PL/SQL, Python, UNIX, Linux, Java (Basic), HTML Databases: SQL Developer, MySQL, SQL Server 2008/2012, Oracle Data & Analytics Tools: Excel (Advanced Formulas, Pivot Tables, VLOOKUP), Power BI, Tableau, Jupyter Notebook Methodologies & Frameworks: Scrum, Agile, SAFe (Scaled Agile Framework), SDLC, Sprint Planning, Backlog Grooming, Retrospectives

Contact this candidate