Administrative Assistant Data Entry

JOSEPHINE SLAA

Mississauga – Ontario 416-***-**** – L5M7L5 *******@*****.***

SUMMATY

Personnel management expertise and outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities. Motivated professional with several years of experience offering office support in the industry. An energetic and reputable individual possessing a strong work ethic, professional demeanour and superb initiative. Exceptional customer service and decision-making skills. SKILLS

• Client implementation support

• Program development documentation

• Reporting and documentation

• Business intelligence

• Client communication

• Time management

• Multiple priorities management

EXPERIENCE

Administrator, Supervisor, Staff Coordinator Precious Homecare Mississauga, Ontario Jun 2021-Current

• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

• Directed and supervised a team of 42 employees in daily operations.

• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

• Evaluated employee performance through periodic reviews and documented results accordingly.

Programmer Analyst United nations

Nairobi, Nairobi Feb 2012-Nov 2014

• Analysed user requirements, developed detailed system design specifications, and wrote application program code.

• Collaborated with other programmers to create optimized programming solutions.

• Prepared technical documentation including flowcharts, diagrams, manuals, reports. related to programming projects.

• Provided technical support on software applications throughout the organization. EDUCATION

Bachelor of Arts Health and Society

York University – TORONTO SEPTEMBER 2022

Bachelor of Science Medicine

Makerere University – UGANDA - APRIL

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