Product Owner Project Manager

Martin Ward – PMP, CSM, SAFe® POPM

**** ******** **., *********** **, 37421

*****@*********.*** 423-***-****

Summary

Sr. Agile Project and Product Management Professional is seeking a position as a Project manager, Agile Product Owner, Product Manager or other similar roles.

Possess project management experience using multiple methodologies including Kanban, Agile Scrum, Agile SAFe, and waterfall.

Experienced leader of cross functional technical teams with both direct reports and matrix resources including technical, business, clinical, and executive stakeholders

Extensive experience working with offshore and remote resources.

Knowledge Areas / Experience

Software Development SDLC

Data Analytics, Data Migrations and Data Warehousing

Cloud Computing – AWS, GCP, BigQuery

Agile Management Tools - JIRA, Rally, Agility (Version One), Azure Devops

Healthcare – Medicare Stars, Medicaid, Disease Surveilance, Health Insurance, Data Exchange, Data Migration, In home testing.

Professional Certifications / Designations

PMP Certified – PMI

CSM Certified - Scrum Alliance

SAFe® - POPM Certified Versions 5 & 6

Professional Experience

January 2021 – November 2021 TEKsystems – Contractor for Humana (remote)

Product Owner

November 2021 – Present Humana Louisville, KY (remote)

Product Owner Agile SAFe; Program Manager Stars Technology Team

I perform multiple roles within the Stars Technology group.

Product Owner for various software applications, data stores, and Power BI Dashboards

oWork with shared resources both onshore and offshore.

oManage several Scrum teams participating in or leading Scrum ceremonies

oMaintain and prioritize the product backlog, Write features and stories

oDefine objectives for the PI during PI planning and Execute the plan during PI iterations

oUsed Azure Devops to manage features and stories, Lucid, MS Teams and SharePoint

Program Manager for the Stars Technology group, providing reporting and oversight for all work performed within the group and providing monthly reporting to management.

December 2019 – October 2021 Wipro LTD Contractor for FedEx - Collierville, TN

Technical Product Owner

I was a part of a modernization program replacing a legacy mainframe system with a Java Web Based system. The new system replaced a COBOL mainframe system used in FedEx locations throughout the world. The project used the SAFe methodology following FedEx Enterprise standards and best practices.

Managed 5 Scrum teams consisting of both onshore and offshore resources.

Participated in or lead Scrum ceremonies, and lead iteration demos.

Managed the product backlog and wrote all stories and features.

Prioritized work based on business needs.

Defined PI objectives and aligned resources based on team capacity during PI planning.

Used Agility (Version One) to manage features, stories, RIDAs, dependencies, and team capacity.

May 2019 – December 2019 Pyramid Consulting Contractor for Cigna – Chattanooga, TN

Technical Product Owner – Data Analytics

As technical Product Owner supporting the sales and marketing business area. I was responsible for planning, scheduling, and delivering technical solutions in the area of Data Warehousing, and Data Analytics.

Managed a Scrum team that included API developers, data analysts, data modelers, technical lead, and scrum master.

Participated in or lead Scrum ceremonies.

Lead the iteration demos.

Managed the product backlog and wrote all stories and features.

Defined PI objectives and aligned resources based on team capacity during PI planning.

Executed the PI plan prioritizing work according to business needs.

Used Rally to manage features and stories.

September 2017 – March 2019 Anthem Inc., Indianapolis IN (Remote)

Project Director – Systems Migrations

My role as project director involved performing the duties of an end-to-end project manager in a high paced environment focused on the migration of group, product, and member data from the Facets claims processing system to the enterprise solution.

I was responsible for all aspects of the data migration process which included analyzing input data, identifying and resolving data related issues, working with the EDI team to ensure data was loaded according to schedule.

Worked with the Sales team to prioritize group migration.

Used Salesforce and Jira to manage workflows and development activities.

Provided post migration support.

August 2013 – September 2017 BCBST Chattanooga TN

Project Manager

As a member of the BCBST PMO, I managed projects and programs throughout the Enterprise. I lead project teams comprised of internal technical resources, business professionals, and vendor resources. I also was required to document and gain approval for all business requirements and related documents. I worked with both IT and business projects.

October 2012 – August 2013 Inovalon, Bowie Maryland

Program Manager / Product Owner / Scrum Master

While employed at Inovalon, I held the position of program manager in support of enterprise products and services and was product manager for 2 software products. I managed the product backlog, prioritizing work, attending scrum ceremonies, and communicating business objectives to the scrum team.

April 2011 – October 2012 Genova Technologies (Contract and FTE), Baltimore Maryland

Program Manager - CMS

CMS Accountable Care Organizations Program – I worked for the Office of Information Services providing oversight for all areas of the ACO program including the following technology projects:

ACO Pioneer / SSP Immediate Needs Project

ACO Pioneer / SSP Data Applications Project

Enterprise Data Services

Identity Management Services

In addition, I wrote proposals, assisted with wireframe development, and provided on site support for CMS initiatives.

June 2010 – April 2011 Iowa Foundation for Medical Care – Elkridge Maryland

Sr. Project Manager PQRS

My work at IFMC was centered around the delivery of technology projects related to patient quality reporting and analytics. I performed the duties of both full life cycle technology project manager using Agile / Scrum Methodology, as well as product owner for data warehousing and business intelligence.

April 2008 – December 2008 Matrix Resources – Contractor to BCBSNC

Project Manager Learning and Development

January 2009 - May 2010 Blue Cross and Blue Shield of North Carolina

Project Manager – Enterprise Project Integration

During my tenure at BCBSNC, I was a full life cycle project manager for learning and development providing training development and delivery in support of enterprise projects using both traditional waterfall and agile /scrum methodology. I worked with both technical projects and business initiatives.

November 2007 – February 2008 Xpanxion LLC - Alpharetta, Georgia

Sr. Project Manager / Product Owner / Scrum Master

Managed Scrum teams offshore development teams.

Wrote Features and User Stories/

Managed Product backlogs / Sprint Backlogs.

Conducted daily scrum team meetings, sprint planning, demos, and retros.

August 2007 – November 2007

Monetizeit LLC – Marietta Georgia

Program Manager / Resource Manager

Managed a staff of technical resources and project managers.

Developed a work intake process which included scheduling, and resource management.

Ensured that resources were effectively utilized across the project portfolio.

September 2006 – July 2007 Scientific Technologies Corporation Atlanta Georgia

Sr. Project Manager Public Health Systems

Public Health Software provider - As a member of the STC team I was responsible for both project management and was an integral part of the product management team for the Disease Surveillance web solution product.

Projects:

Kansas Department of Health and Environment – Disease surveillance system hardware / software solution, HIE, Data conversion and migration.

DC Department of Health – Data capture with reporting and analytics for pediatrics hard ward and software solutions.

February 2005 – 2006 ACS - Roswell, GA

Project Manager – Medicaid Management Web Development

I managed a team of web developers, business analysts, and subject matter experts developing the UI for complex Medicaid Management Systems.

Managed direct reports including business analysts, developers, and other resources.

I was responsible for hiring resources to fill open open positions, providing performance reviews for direct reports, initiating performance improvement plans, and managing team capacity.

My team was responsible for the design, development and deployment of complex data web-based software solutions and of high-volume web information portals.

March 2000–December 2004 Millennium Technologies, Lincolnton, NC

Project Manager / Software Developer

Managed the design, development and implementation of web, desktop, and client server solutions for manufacturing and Financial sectors.

July 1997–January 2000 Hadco Corporation, Owego, NY – Manufacturing

Software Developer / Development Manager - Manufacturing

October 1994–July 1997 - Wachovia, Winston Salem, NC – Banking

Software Developer, DBA / Technical Lead – Mortgage Processing; Securities

August 1990 – October 1994 - Independent Consultant

UNIX System Administrator, Database Admin, Programmer Analyst

July 1988 – August 1990 Heafner Tires and Products, Lincolnton, NC

Programmer Analyst / System Administrator – COBOL, Honeywell Mainframe, UNIX

August 1987 – August 1988 - Fredrickson Motor Express, Charlotte, NC

Programmer Analyst – COBOL, Sperry Mainframe

March 1986 – August 1987 - EDS, Charlotte, NC – Computer Services

Computer Programmer – IBM Mainframe

March 1985 – March 1986 - Thurston Motor Lines, Charlotte, NC

Computer Programmer – Sperry Mainframe

June 1981 – March 1984 - U.S. Navy Data Processing Technician

Education

University of North Carolina Greensboro – Did not graduate

Contact this candidate