JAMEL MCNAIR
**** * ********* ****** *********, Md 21223 **************@*****.*** 667-***-****
Over a decade of proven leadership experience
Operations Manager
Poolcorp Arbutus, MD
January 2025 – Present
• Planning and execution of day-to-day warehouse operation.
• Coaching, mentoring, and recruiting of warehouse associates.
• Truck routing and delivery scheduling.
• Conducting safety audits.
• PIT training and certification.
• Adherence to DOT and OSHA regulations.
• Emergency evacuation planning.
• Overseeing of facility and equipment maintenance.
• Pacesetting team performance. Responsible for process improvement.
• Leading 15 team members.
• Certified trainer and PIT operator.
• Customer service.
• Communicating with vendors.
Inventory Control Supervisor
Gordon Food Service Aberdeen, Md
July 2024 – January 2025
• Ran a team of up to 35 associates over 2 shifts including inventory and forklift operators.
• Implemented process improvement to combat product loss.
• Responsible for the filing of all HACCP related paperwork ensuring traceability and temp tales were properly maintained during transport.
• Food safety plan leader.
• Safety team leader.
• Time and attendance management.
• Coaching and development.
• Interviewing, on-boarding and separation.
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• Conducted internal audits and maintained preparation for external audits.
• Interaction with FDA presenting paperwork when needed.
• Collaborated with production, receiving, transportation and maintenance daily for facility functionality.
• Analyzed KPI’s for potential coaching opportunities and efficiency improvement. Operations Manager
Tellworks Communications - Elkridge, MD
March 2017 – July 2024
• Accomplishes warehouse human resource objectives by selecting, orienting, training, and assigning duties to staff.
• Scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning.
• Monitoring, appraising job contributions, recommending compensation actions; adhering to policies and procedures. Help assure overall cleanliness and safety of production, storage, break/lunchroom and bathroom areas.
• Securing the warehouse by turning alarms on; testing systems. Be prepared to work overtime as needed.
• Understanding who to contact at USPS for all routine and emergency communication requirements, how to reach them, and what to say for each routine or emergency situation.
• Meets warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer service standards; resolving problems.
• Meets warehouse financial standards by providing annual budget information; monitoring expenditures communicating job expectations.
• Planning, monitoring, appraising job contributions; recommending compensation increases annually
• Overseeing daily inbound and outbound
• Performing safety checks of all warehouse equipment.
• Implemented standard operating procedures.
• Inventory control.
• Certified reach lift and sit down forklift operator.
• Assisted with cross training and filling in for staff where needed.
• Basic computer use. (microsoft word, excel and AIMS which is the WMS in place at this facility) • Adjusts inventory shortages or overage and reporting these to upper management
• Rf scanning and replenishment
of inventory with high monetary value.
• Motivating the team and creating a comfortable work environment for all staff.
•Performing other duties when needed.
Warehouse Supervisor
Maryland Food Bank - Baltimore, MD
April 2013 - March 2017
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• Meets warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer service standards. • Moves inventory by scheduling materials to be moved to and from the warehouse; coordinating inventory.
• Keeps equipment operating by enforcing operating instructions; troubleshooting breakdowns.
• Schedule inbound loads of customer product and production materials and supplies to facilitate daily operations.
• Coordinated with logistics for inbound, outbound deliveries.
• Ensured strict adherence to OSHA regulations and FIFO were being followed. Certified reach lift, sit down forklift and pallet jack operator.
• Trained new associates in standard operating procedures of the facility.
• Improved pick accuracy by implementing the use of RF scanners versus paper pick lists.
• Cross trained all associates to ensure we had staff ready to operate in other departments in the event of staffing shortage or attendance issues.
• Performed safety checks and fire drills.
• Creating spreadsheets for monthly data log.
• Basic computer use.
• Filled in to assist the floor when needed.
• Enforced disciplinary actions.
• Actively participated in the hiring process.
• Participated in other duties when needed.
• Assisted in supervision of 15 employees in all departments of the warehouse. Department Lead
Under Armour - Baltimore, MD
September 2010 - April 2013
• Trained team members to follow company standard operating procedures.
• Complied performance evaluations.
• Cross trained to assist with other departments as needed.
• Collaborated with management to improve methods for motivating team members. • Basic use of the company's warehouse management system.
• RF scanner use.
• Certified to use pallet jack and double pallet jack. (Walkie rider)
• Innovated bonus schedules for team members meeting company goals.
• Used walkie talkies to effectively communicate with supervision and other departments as needed.
• Assisted with recommendations for promotions and/or disciplinary actions.
• Performed other duties when needed.
GED Argus Community 1994. Bronx, NY.
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REFERENCES
AVAILABLE UPON REQUEST
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