Customer Service Communications Specialist
Resume:
•
RS Richardson Simon
Communications Specialist
Location
Grayson, GA, United
States, 30017
Phone
***********@*****.***
Key Skills
1. Customer Service
2. Data Analysis
3. Sales
4. Computer Skills
5. Cleaning
6. Typing
7. Logistics
8. Can
speak/understand
Haitian Creole.
Experience
April 2020 - October 2021
Publix Sales Associate
• Provides premier customer service, including greeting customers and answering their questions. Bags groceries. Take customer carts to the parking lot and unload groceries into customer vehicles. Carries bags to customer vehicles when necessary.
November 2021 – April 2022
Lowes Sales Associate - Lawn and Garden Section
Provided exceptional customer service in the Lawn and Garden section, assisting customers with product selection, and answering inquiries. Proactively report any issues or concerns to the manager on duty, contributing to a smooth store operation.
Regularly restocked merchandise, contributing to the availability of products and the department's overall success.
February 2023 – Present
United States Marine Corps Communications Specialist The Communications Specialist provides proper and precise advice, guidance, communication, and assistance to the unit's section managers and maintenance personnel to ensure a systematic approach to maintenance operations of ground equipment and success for the entirety of the unit.
April 2024 — February 2025
Department of Corrections Correctional Officer
• Maintained safety and security within the facility by supervising inmate activities, enforcing rules, and conducting routine inspections.
• Responded to incidents, de-escalated conflicts, and ensured compliance with institutional policies.
• Conducted searches for contraband, monitored surveillance systems, and performed perimeter security checks.
• Assisted in emergency response situations, including medical incidents and facility lockdowns.
• Completed detailed reports on inmate behavior, security breaches, and daily operations.
• Collaborated with law enforcement and medical staff to ensure a secure and controlled environment.
Education
August 2016 – May 2020 Grayson High School, Loganville GA November 2020 - Present Georgia Gwinnett College, Lawrenceville GA- Criminal Justice
Additional experience &
Skills
• Developed strong product knowledge of merchandise and provided efficient advice to customers.
• Assisted in maintaining and stocking inventory, restocking shelves, and setting up displays.
• Collaborated with team to reach sales goals.
• Excellent communication and organizational skills
• Communicated customer feedback to the manager.
• Trained and certified in firearms handling, life-saving procedures (CPR, first aid), and all aspects of basic correctional officer training, including crisis intervention and defensive tactics.
Contact this candidate