Package Handler Customer Service

ALICIA CUFFY

Dallas, GA, *****

*************@*******.*** / 678-***-****

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery.

Productive Package Handler experienced in material handling, inspections, and shipping, and receiving. Focused on cost reduction and continual process improvement. Comfortable safely operating forklifts and pallet jacks. Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member. Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

SKILLS

Product Organization

Preventive Maintenance

Product Inspection

Product Packaging

Supply Management

Quality Assurance

Equipment Inspection

Production Line Monitoring

Quality Control

Safety Protocols

Material Sort

Product Inspections

Patient-Focused Care

Care Plan Implementation

Indirect Patient Care

Condition Monitoring

Patient Lifting

Monitoring Fluids

Patient Relations

Mobility Assistance

Transporting Patients

Medical Terminology Knowledge

Infection Control Procedures

Direct Patient Care

Compassionate

General Housekeeping Ability

Light Housekeeping

Assisting With Personal Grooming

Meal Planning

Family Support and Assistance

Complex Problem-Solving

Calm and Level-Headed Under Duress

Collecting Vital Signs

Patient Assessments

Outpatient Care

AC

EXPERIENCE

Package Handler Trainer / FedEx Ground - Austell, GA 08/2018 - 06/2023 Sealed containers or materials using glues, fasteners and tape. Assisted in developing and implementing new training programs for existing and incoming package handlers. Obtained, moved and sorted products and materials. Identified skill gaps among existing staff members through observation and assessment activities. Arranged items on pallets according to size and weight. Assembled cartons, crates and containers to prepare for shipping. Monitored performance of trainees during training sessions to identify areas that needed improvement or further instruction.

Maintained a safe work environment by enforcing applicable laws, rules, regulations; monitored employee behavior; investigated accidents, incidents; conducted safety audits, inspections; identified potential hazards. Provided ongoing support after completion of training courses in order to ensure successful transition into daily operations.

Loaded and unloaded items from machines, carts and dollies. Collaborated with supervisors to evaluate the effectiveness of training programs and suggest changes as necessary.

Provided guidance to package handlers in order to help them achieve their individual goals within the organization's policies and regulations.

Accomplished production goals by working with speed and accuracy. Reported safety or workflow concerns to leadership for further investigation. Adhered to product safety and hygiene guidelines for health and regulatory compliance. Trained new employees regarding warehouse procedures and standards. Notified team leader of product discrepancies and equipment malfunctions. Remove completed or defective products or materials, placing on conveyors or loading docks. Cleaned containers, supplies or work areas using cleaning solutions. Resolved disputes between employees related to job duties or responsibilities according to established guidelines. Certified Nursing Assistant / Heaven Sent Helpers - Villa Rica, GA 01/2010 - 11/2015 Documented activities and recorded information in EMR system. Assisted with admission procedures such as gathering personal data from the patient's chart. Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness. Provided emotional support to family members regarding end-of-life decisions. Transported patients to treatment units, using wheelchair or strher. Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output. Exercised comatose and paralyzed patients to reduce delirium and improve physical function. Facilitated activities of daily living, personal hygiene management, feeding and ambulation. Turned and repositioned bedridden patients to prevent bedsores. Observed and reported unusual symptoms and changes to charge nurse. Supported non-ambulatory residents in range of motion exercises. Maintained accurate records of patient care, condition, progress, or problems for review by medical staff. Provided physical support to assist patients with bathing, dressing and toileting. Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments. Served meals to patients in their rooms and assisted with feeding when needed. Cleaned and sanitized patient rooms according to established protocols. Exhibited compassionate care and communication regarding issues surrounding death and dying. Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary. EDUCATION AND TRAINING

Medical Billing And Coding Certification : Medical Billing Specialist 12/2023 Medcert Technology - Online

Certified Nursing Assistant : Home Health 01/2010

CPR WITH MICKEY - Dallas Georgia

High School Diploma 06/1989

Sheepshead Bay High School - Brooklyn NY

Contact this candidate