Account Manager

Daniel Knigge

402-***-**** ******.******@*****.*** linkedin.com/danielknigge

LEVERAGING SALES STRATEGIES, PLANS, AND ACTIONS THAT DRIVE LUCRATIVE SALES OUTCOMES

Focused, results-driven Full Cycle Sales Manager and Account Executive with 9 years of experience working in revenue generation and account management roles for leading companies in the B2B SaaS arena, with an emphasis on targeted strategies and plans, productive sales activities, and superior service. Knowledgeable, innovative, and motivated sales leader who creates customized solutions and positive outcomes. Strong communication skills to work with individuals of all professional levels, areas of expertise, technical aptitude, and personal backgrounds. Excellent account management skills to secure and sustain valuable customer accounts. Proven record in achieving goals within time and financial parameters.

Areas of Expertise

Assessment of Client Needs

Sales Calls and Presentations

Account Management

Performance Tracking/Metrics

Strategic Sales Plans & Actions

Relationship-Building

Key Stakeholder Management

Continual YoY Growth

Development of Large Regions/Portfolios

Contract Negotiations & Renewals

Business Partnerships/Channel Development

Cross-Functional Team Collaboration

Highlighted Achievements

Consistently exceeded objectives, earned top marks on reviews, and garnered praise from clients and colleagues.

Continually given management of key regions and critical sales initiatives due to outstanding performance.

Grew the portfolio to over 100 clients and $1.2M in net new ARR in just 10 months while working for Preparis/Mitratech.

Increased adoption growth by 35% for Preparis/Mitratech by partnering with C-level executives on continuity programs.

Conducted reviews that identified operational gaps, led to a 30% boost in risk module usage, and increased client retention.

Shortened deal cycles by 20% at Mitratech by collaborating with IT, procurement, and operations on proposals and demos.

Maintained a 90% client retention rate for Mitratech and 87% client retention with Venminder by ensuring value delivery.

Increased ARR by 11% YoY for Venminder through roadmap alignment and continuous engagement with decision makers.

Built prospecting motion that led to a 40% YoY increase in new pipeline and accelerated deal velocity of 25% for Venminder.

Closed 85 new business clients in the first 6 months with Travelers Haven and ranked among top company performers.

Credited as an enthusiastic, productive team player who can translate strategy into execution plans for business success.

Gained experience that transfers well to any position involving relationship-building, value delivery, and revenue growth.

Recent Experience and Additional Accomplishments

Mitratech (Preparis prior to acquisition) 7/2024 – 5/2025

Client Account Manager

Promoted and sold the company’s line of software solutions for business continuity, legal aspects, risk management, and compliance, overseeing the entire sales cycle from initial marketing and presentations to sales and account management.

Employed targeted sales strategies and techniques that increased revenue and market share. Generated business through campaigns involving email blasts, cold-calling, networking, channel development, and referral incentives.

Built rapport with prospective clients while identifying needs and offering solutions. Made presentations, discussed options and pricing, overcame objections, and closed the sale a high majority of the time.

Managed a large portfolio of customer accounts. Utilized relationship-based sales methodologies to encourage long-term business. Communicated often with account contacts to discuss changing needs, encourage renewals, and introduce new products. Served as subject matter expert, main point-of-contact, and liaison between clients and internal departments.

Tracked sales performance to identify areas of success and opportunities for improvement. Developed sales forecasts. Attended meetings with the management team to present information and offer recommendations for continued growth.

Venminder 12/2017 – 7/2024

Client Account Manager 12/2019 – 7/2024

Prospected, qualified, and closed new business for a continually growing portfolio of 250+ mid-market and enterprise accounts, delivering custom solutions in cybersecurity and third-party risk management to customers in a range of highly regulated institutions such as banks, credit unions, and fintech.

Owned full-cycle relationships, serving as a strategic advisor to clients in a range of highly regulated sectors. Generated $550K+ in new annual recurring revenue (ARR) through consultative sales, tailored solution design, and strategic territory planning, consistently exceeded quota goals.

Proactively managed contracts, addressed pain points, and demonstrated return on investment (ROI) on the company’s suite of risk mitigation tools.

Led quarterly business reviews (QBRs) with clients. Delivered tailored growth plans that uncovered high-impact up-sell and cross-sell opportunities, often expanding contracts by 25-40%.

Collaborated cross-functionally with product teams, marketing, and customer support to deliver seamless client experiences and reduce the risk of churn.

Partnered with resellers and channel partners to align offerings with client needs and evolving industry requirements.

Senior Enterprise Sales Specialist and Business Developer 12/2017 – 12/2019

Sourced qualified leads via DiscoverOrg, LinkedIn, and Salesloft to support pipeline development and sales handoffs.

Created tailored cadences for decision-makers at companies in industries such as fintech, banking, IT, and security, which improved conversion rates and reduced sales cycle length.

Identified technical alignment opportunities and collaborated with pre-sales engineers to set up strong onboarding foundations. Provided personalized onboarding and support that increased adoption of core features by 30%.

Helped increase demo-to-opportunity conversions by 20% YoY through more targeted use-case messaging and improved qualification.

Travelers Haven 9/2016 – 11/2017

Sales and Client Account Manager

Managed the full client lifecycle, generating over $60k each month and driving rapid promotion through personalized relationship building and management, onboarding, and support.

Identified opportunities for expansion within active accounts, increasing client lifetime value and reducing churn.

Delivered high-impact product demos and onboarding sessions that achieved high satisfaction scores and usage consistency.

Additional Experience

Previous employment includes positions as Account Manager and National IT Resource Development Manager for Modis, and Physical Therapy Assistant For Body Image Physical Therapy, Front Desk Manager, Assistant Manager, Special Orders Coordinator, and Sales Associate with Vail Resorts.

Education

Bachelor of Science in Business and Health Science University of Iowa

Physical Therapy Assistant PIMA Medical Institute

Technology

Strong understanding and frequent use of many types of technology, including Microsoft Office, Google Suite, marketing and sales tools (Salesforce, SalesLoft, Sales Navigator, ZoomInfo, HubSpot, gong, Outreach.io), company- and industry-specific systems, cloud environments, and web-based applications.

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