Project Management Process Automation

Richard Vanderham

Lake Elsinore CA • ***********@*****.*** • 951-***-**** • LinkedIn Profile

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PROFILE: Results-driven construction estimating and project management professional with over 30 years of experience leading multimillion-dollar restoration, reconstruction, and multifamily housing projects. Track record of generating accurate cost estimates, launching new reconstruction divisions, and enhancing profitability through strategic vendor negotiations, process automation, and cross-functional leadership. Skilled in developing and executing preconstruction strategies, managing complex insurance claim scopes, and optimizing estimating accuracy using platforms like Xactimate, Bluebeam, Togal.AI, and Edifiy Recognized for reducing estimating turnaround time, improving profit margins, and leading high- performance teams across project lifecycles. Adept at collaborating with stakeholders, including insurers, adjusters, subcontractors, and developers to deliver compliant, cost-effective, and high-quality outcomes. Demonstrated success in mentoring junior estimators, refining QA/QC processes, and standardizing workflows to accelerate delivery timelines and reduce scope variances. Expertise in construction documentation, bid management, vendor prequalification, and risk mitigation across restoration and new construction environments. KEY SKILLS: Construction Estimating & Cost Analysis Insurance Restoration & Claims Management Xactimate Estimating Software Multifamily Preconstruction Bid Procurement & Subcontractor Negotiation Quantity Takeoffs & Cost Breakdown Value Engineering & Cost Reduction Scope Validation & Change Order Management Project Lifecycle Management TPA Compliance & Performance Metrics Permit & Code Compliance QA/QC Procedures & Peer Reviews Team Leadership & Staff Mentoring Vendor Management & Prequalification Post-Bid Reviews & Variance Analysis Insurance Carrier & Adjuster Collaboration Documentation & Reporting Standardization Final Inspections & Project Closeout Customer Satisfaction & Retention Strategies EDUCATION: Public Entity Property Insurance Program (PEPIP) California State Association of Counties (CSAC) CERTIFICATION: Certified IICRC Water Damage Restoration Technician (WRT) Certified IICRC Applied Structural Drying (ASD) Certified IICRC Advanced Microbial Remediation Technician (AMRT) Certified IICRC Upholstery & Fabric Cleaning Technician (UFT) Certified IICRC Carpet Cleaning Technician (CCT) Certified IICRC Fire Certified Home Inspection LICENSE: Licensed General Contractor

TOOLSET: Xactimate Symbility Matterport Dash Encircle Microsoft Office Bluebeam Procore Edifiy Togal AI OSHA 10 PROFESSIONAL EXPERIENCE

Senior Estimator Multi Family Units Camp Facility Services - Irvine, CA 01/2024 – 12/2024

Generated over $10M in detailed cost estimates for large-scale multi-family housing projects by interpreting complex architectural and civil drawings, assessing market-driven material costs and labor rates, and incorporating permit and compliance fees.

Achieved a 30% decrease in the estimating turnaround time by deploying advanced tools like Togal AI and Edifiy, automating quantity takeoffs, creating standardized cost templates, and minimizing manual entry and revision cycles.

Increased profit margins by 12% and negotiated with more than 25 subcontractors, including conducting comprehensive scope reviews, evaluating bid qualifications, and ensuring alignment with project timelines and quality benchmarks.

Prepared and delivered detailed cost breakdowns and scope clarifications to high-profile clients, such as Greystar and Travelers Insurance, by tailoring reports to project priorities and addressing alternate bid options and contingencies.

Enhanced cost estimate accuracy by 18% by collaborating with project managers during post-bid reviews, analyzing variance reports from completed jobs, adjusting cost assumptions based on field input, and refining estimating methodologies.

Streamlined bid review workflows by creating master comparison templates, leading scope alignment meetings with internal teams, identifying bid coverage gaps early, and reducing back-and-forth delays with subcontractors.

Initiated internal QA/QC processes for estimates by establishing peer-review checkpoints, tracking historical accuracy metrics, creating a centralized estimate documentation hub, and mentoring junior estimators on standards and expectations.

Led value engineering strategies for cost-sensitive clients by proposing alternate materials and construction methods, evaluating lifecycle cost benefits, collaborating with design consultants, and aligning solutions with client financial goals.

Developed and maintained a centralized subcontractor and supplier database by regularly updating vendor qualifications, categorizing trade specialties, recording past performance data, and using the same database to increase bid accuracy and speed. Lead Estimator/Project Manager of Reconstruction Division Live Well Restoration, Corona, CA 01/2023 – 12/2023

Established and led a new reconstruction division from the ground up, generating over $2.5M in revenue in the first year by designing operational systems, hiring and training specialized staff, and launching targeted marketing campaigns.

Improved client acquisition success by reaching an 80% contract signing rate through the implementation of third-party document platforms, streamlining digital onboarding processes, and educating clients on claim procedures.

Minimized project delivery costs by 20% by executing strategic negotiations with subcontractors, forming exclusive vendor partnerships, centralizing material sourcing, and introducing cost-control measures into the preconstruction process.

Guaranteed 100% compliance with insurer guidelines by closely aligning repair scopes with claims adjuster assessments, performing scope validations, conducting site re-inspections, and maintaining detailed documentation of all changes.

Achieved 35% improvement in cash flow and receivables turnaround by syncing project timelines with insurance disbursement milestones, proactively submitting documentation, reducing billing cycle delays, and collaborating with finance and legal teams.

Designed repeatable project templates and planning tools by creating standardized scopes, bid formats, budget tracking sheets, and team briefing documents to ensure consistent execution and streamline the overall reconstruction workflow

Improved client satisfaction rates by implementing structured post-project follow-up procedures, issuing satisfaction surveys, resolving punch-list issues quickly, and overseeing warranty fulfillment and long-term service commitments.

Led the coordination between claims adjusters, estimators, and legal teams to shorten claim approval cycles by clarifying scope language, aligning pricing with Xactimate estimates, and resolving discrepancies during preconstruction meetings. Lead Estimator/Project Manager of Reconstruction Division Hometown Restoration, Vista, CA 01/2021 – 12/2023

Directed a $7M reconstruction portfolio, including supervising 3 project managers, supervising 10+ tradespeople, overseeing budget and schedule compliance, implementing quality control measures, and resolving on-site escalations.

Increased project completion rates by 25% by training team members in Xactimate estimation software, optimizing internal scheduling workflows, minimizing inefficiencies in approvals, and assigning tasks based on resource availability.

Achieved 40% improvement in client retention and repeat business generation by developing standardized contracts and satisfaction surveys, maintaining compliance, creating user-friendly survey templates, and automating distribution post-project.

Reduced average project delays by 30% by forecasting material and labor requirements, maintaining communication with vendors for lead time updates, identifying at-risk timelines in project schedules, and resolving permit issues in advance.

Enhanced subcontractor onboarding and performance by creating a structured orientation process, verifying licensing and insurance, assigning early-stage performance evaluations, enforcing jobsite protocols, and providing targeted coaching.

Improved closeout efficiency and customer satisfaction by creating a final inspection checklist, assigning project leads to verify all punch-list items, requiring photo documentation before sign-off, and resolving deficiencies within 72 hours.

Streamlined documentation and reporting by adopting project management software, digitizing inspection and safety reports, training staff in daily log completion, standardizing communication templates, and maintaining centralized document access.

Increased profit margins through strategic vendor and subcontractor negotiations, including comparing competing bids, using historical data on performance and pricing, negotiating volume discounts, and aligning payment terms with cash flow goals. Lead Estimator Renovation Pros., Temecula, CA 01/2019 – 12/2021

Increased TPA performance scores by 63% by analyzing performance metrics, identifying inefficiencies, implementing tracking dashboards, enforcing SLA adherence, coaching team members, and conducting weekly performance reviews.

Boosted Contractor Connection scores from 2.098 to 4.05 by meeting or exceeding project timelines, standardizing estimate formatting, improving communication with adjusters, following up on pending approvals, and minimizing scope changes.

Completed over 100 insurance estimates and supplements by utilizing Xactimate for accuracy, integrating Matterport scans for visual clarity, adhering to insurer-specific line item requirements, and verifying field data in coordination with project managers.

Enhanced scope approval rate and adjuster collaboration by aligning estimates with carrier expectations, reducing unnecessary variance requests, responding quickly to objections, documenting field findings in detail, and maintaining a consistent process.

Improved estimate accuracy by 22% through transition from Matterport to Xactimate, eliminating manual measurement discrepancies, validating scopes with project managers, reducing approval turnaround time, and building carrier trust.

Streamlined internal workflows for faster project completion by identifying inefficiencies in document handoffs, creating shared visibility dashboards, assigning clearer task ownership, automating status updates, and improving communication.

Trained field staff and estimators on insurance platform standards by developing quick-reference guides, hosting biweekly process refreshers, performing scope reviews, gathering carrier feedback, and standardizing scope documentation practices.

Reduced scope revision requests from carriers by implementing a pre-submission review process, double-checking code compliance items, validating pricing with updated macros, improving photo documentation, and communicating unusual conditions.

Increased team capability in estimate preparation by mentoring all junior estimators, documenting best practices, reviewing the submitted work for consistency, introducing automation tools, and reinforcing accountability through peer audits. Senior Project Coordinator Park Avenue Construction, Inc., Murrieta, CA 01/2017 – 12/2019

Directed field teams of 15+ skilled tradespeople, including assigning responsibilities based on skill specialization, enforcing daily check-ins, monitoring material usage and delivery schedules, and resolving on-site conflicts in a timely manner.

Led and completed 5 high-value construction projects exceeding $500K each by coordinating daily site operations, aligning subcontractor schedules, tracking budget adherence through forecasting tools, and mitigating delays through proactive planning.

Managed construction lifecycles, including obtaining permits, developing and maintaining accurate budgets, coordinating across contractors and vendors, tracking change orders, and accomplishing each milestone according to scope and timeline.

Optimized the vendor procurement and selection process by establishing quality metrics, vetting subcontractor portfolios, negotiating competitive pricing, building long-term supplier relationships, and reducing project rework and warranty issues.

Ensured 100% OSHA and local code compliance by conducting routine safety audits, providing training on evolving regulations, maintaining site documentation, promptly addressing violations, and coordinating with local inspectors during key project phases.

Reduced project delays and unexpected costs by forecasting material needs, identifying scheduling inefficiencies, hosting weekly team alignment meetings, escalating critical risks early, and developing contingency plans with stakeholders.

Increased overall construction quality by introducing structured site inspections, standardizing punch list procedures, using construction management software to track all QA checkpoints, and maintaining trades' accountability for rework.

Improved subcontractor accountability and performance by implementing performance scorecards, holding post-project debriefs, issuing performance-based incentives, and rotating underperforming contractors out of future bids.

Achieved stakeholder satisfaction and client retention by offering real-time project updates, maintaining transparent communication, resolving change requests efficiently, and delivering detailed closeout packages with warranty documentation.

Integrated technology to streamline project tracking and documentation by adopting digital construction management platforms, uploading daily logs and photos, enabling mobile field access for site supervisors, and reducing miscommunication. Project Manager Servpro, Fallbrook, CA 01/2010 - 12/2017

Directed over 200 residential and commercial restoration projects, including managing full-scope responses to fire, flood, wind, and mold damages, coordinating field teams and subcontractors, and aligning scopes with insurance adjusters.

Increased insurance claim resolution timelines by 40% by producing detailed documentation, maintaining photo evidence, organizing scope validation meetings with adjusters, and resolving discrepancies between estimates and actual conditions.

Monitored and controlled project budgets ranging from $25K to $500K by conducting cost reviews at milestones, negotiating with subcontractors and suppliers, avoiding unnecessary scope changes, and validating labor hours against approved allowances.

Accomplished 35% improvement in project turnaround time by adhering to dynamic scheduling templates, coordinating trades based on job phase dependencies, eliminating idle time between phases, and streamlining communication workflows.

Maintained a 98% customer satisfaction rate across regions by enforcing QA/QC processes, conducting final meetings with homeowners, documenting punch lists, responding to warranty claims, and aligning project outcomes with client expectations.

Reduced change order frequency and cost overruns by clarifying job scopes up front, involving project managers in site assessments, performing pre-job risk assessments, educating homeowners on scope limits, and documenting all variations in writing.

Enhanced operational efficiency across multiple projects by implementing shared resource pools, hosting weekly project review meetings, analyzing completion metrics for scheduling improvements, and utilizing field software to reduce communication delays.

Collaborated with cross-functional teams to align preconstruction estimates with execution plans by participating in kickoff meetings, translating estimate assumptions into project budgets, and providing accurate pricing input during design development.

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