Program Manager Scrum Master

AHMED QUADRI

Annandale, VA. ***** +1-571-***-**** ************@*****.*** https://www.linkedin.com/in/ahmed-quadri-2022

Senior Program Manager 10+ years of experience 6+ years in Federal Contracting (VA) Certified Scrum Master PMP

A solution-oriented and performance-focused leader with proven excellence in optimizing project life cycles. Expertise in delivering results within budget and timeline and leading cross-functional teams. Expert in resource allocation, performance monitoring, and risk management, ensuring the alignment of technical solutions with business objectives while driving continuous improvement initiatives. Skilled in aligning organizational goals with technological innovations. Committed to improving operational efficiency and driving business growth.

Key Domains Included

Cloud Migration (AWS), CRM Solutions (Microsoft Dynamics, Salesforce), VA Specific Systems (VBMS, D2D, eBenefits/SEP, Medallia, BIRLS, SHARE, etc.), Agile Development & Methodologies (V.I.P., Scrum), Data & Analytics (ETL, Data Warehousing, SQL, Power BI)

WADITEK, LLC., VA

Management Consultant Mar 2024 - Present

Analyze ongoing performance metrics to identify and address inefficiencies in business operations, recommending practical solutions that boost productivity and reduce operational costs.

Foster strong relationships with clients through valuable insights and tailored solutions, assisting them in organizational changes by developing and implementing transformative strategies to minimize disruptions and ensure a smooth transition to new processes.

Provide data-driven frameworks and guidelines to cross-functional teams, aligning with 100% project goals for successful outcomes and high client satisfaction.

Key Achievements:

Ensured 100% on-time project delivery by identifying potential risks early and implementing practical solutions to execute within budgetary limits.

Improved business performance and client retention by developing strategic plans that streamlined operations and aligned processes with long-term goals.

FREDDIE MAC, VA

Senior Program Manager Nov 2022 – Mar 2024

Led a portfolio of complex projects, driving issue resolution, technology implementations, and process improvements, ensuring projects were delivered on time, within budget, and with improved operational efficiency.

Collaborated with cross-functional teams, including Risk Management and Internal Audit, to ensure project alignment with organizational goals and effective risk mitigation.

Conducted meetings with BTOs to assess project bandwidth, identify risks, and implement solutions, ensuring project timelines and Agile principles were met.

Promoted continuous improvement by leading Scrum retrospectives, enhancing team collaboration, and refining project processes.

Managed change requests using JIRA, ensuring thorough analysis and minimizing project disruptions through structured change management.

Key Achievements:

Optimized the project intake process by prioritizing and aligning projects with business objectives, improving resource allocation, and accelerating project delivery.

Ensured 100% project success by securing executive alignment and approval for key milestones through strategic communication and facilitation of Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, fostering collaboration.

Increased transparency and informed decision-making by delivering executive-level summaries and tracking KPIs, utilizing Project Management tools like dashboards and reports.

SILICON VALLEY BANK, CA –

Sr. Program Manager/Lead Scrum Master May 2022 – Nov 2022

Developed comprehensive project plans, including scope, resource requirements, risk management strategies, change orders, and KPIs for large-scale projects, ensuring effective execution.

Created and maintained a cloud repository for sprint metrics, tracking team velocity and sprint/release progress, which enhanced transparency and reporting.

Communicated project status, risks, and issues to the Steering Committee and executive stakeholders through regular meetings and reports, ensuring alignment and mitigating roadblocks.

Worked with divisional CIOs to oversee technology programs, facilitating Scrum of Scrums and Quarterly Program Increments (PIs) planning, ensuring team alignment, and ensuring timely project progress.

Key Achievements:

Led and executed large-scale technical programs with over $75M in budgets, including a $91M project, ensuring successful project outcomes, on- time delivery, and within budget.

Facilitated Sprint Planning, Backlog Refinement, Retrospectives, and Daily Stand-ups to enhance collaboration between a team of 15 onshore and offshore Scrum Masters, providing ongoing coaching to ensure seamless execution of programs.

Consistently aligned with business and technical standards for API development, deployment, and management, leading the API C4E governance process and conducting weekly reviews, resulting in improved efficiency and compliance.

ALNYLAM PHARMACEUTICALS, MA

Integration Program Manager Sep 2021 – May 2022

Conducted regular project/Scrum meetings, fostering cross-functional collaboration and ensuring alignment with business goals.

Managed and updated a Master Integration Project Plan, coordinating detailed schedules, resource allocations, and risk assessments, ensuring successful project execution and regular updates for stakeholders.

Developed comprehensive RFP/RFI documents, including project requirements, evaluation criteria, and submission guidelines.

Created detailed system architecture diagrams using Visio, clearly communicating complex integration scenarios and enhancing stakeholder understanding.

Contributed to establishing Cloud Operations standards, working closely with the Organizational Change Management team to facilitate smooth employee transitions.

Developed and maintained automation frameworks for regression and functional testing, ensuring high-quality project delivery and efficient bug- tracking using TFS.

Key Achievements:

Spearheaded the S4Hana SAP upgrade and integrated multiple enterprise systems such as Salesforce, SAP, Adaptive, and others, ensuring seamless connectivity and improved operational efficiency.

GOVERNMENTCIO, D.C.

Department of Veterans Affairs (VA) Life Insurance Policy Administration Solution (LIPAS). (Washington DC)

Program Manager Jan 2021 – Aug 2021

Collaborated with stakeholders to understand, document, and elicit system, functional, and business requirements for the project scope.

Managed and executed test plans using Jira/Xray, overseeing the testing events for each integrated system to ensure quality and compliance.

Assisted the team in building over 40 reports in WebFOCUS 8, contributing to completing critical project milestones.

Directed the implementation of a new reporting solution, analyzing operational data, capturing ETL user stories, testing the ETL process with DB2, and selecting the most suitable BI tools (Microsoft BI, Webfocus 8, Tableau) for business intelligence and reporting needs.

Developed and executed a comprehensive Test Strategy, including a Master Test Plan and UAT plan, ensuring thorough testing coverage and adherence to industry best practices.

Captured ETL user stories and tested the ETL process during Agile sprints, setting up a reporting database and ensuring proper integration with the DB2 system.

Key Achievements:

Successfully assisted the development and configuration team in building over 40 reports in WebFOCUS 8, enhancing the reporting capabilities of the Life Insurance Policy Administration Solution (LIPAS).

ERPI, D.C

Department of Veterans Affairs (VA) Enterprise Veterans Operations (EVO) Multi-Channel Technologies (MCT)

Implementation/Program Manager Jul 2016 – Nov 2020

Translated business and functional requirements into clear project scope, user stories, and work breakdown structures (WBS), ensuring streamlined budgeting, resource allocation, and scheduling to meet 100% objectives and alignment with HIPAA and federal regulations.

Led cloud migration and system integration efforts, enhancing scalability and performance and ensuring seamless UAT, End-to-End, Smoke, and Regression testing for quality assurance.

Analyzed business requirements, epics, and user stories in VersionOne, identifying potential risks and communicating them to senior management for informed decision-making.

Key Achievements:

Played a key role in converting the $7 million sub-contract to a $91 million prime contract with a significantly larger scope.

Drove successful cloud and hybrid solutions integration and strengthened communication by leading Inter-Agency Collaboration between DoD and VA through the Military Personnel Data Work Group (MPDWG).

Strengthened system performance and reporting capabilities by managing the migration of legacy systems to FedRAMP AWS and Azure cloud environments, incorporating Business Intelligence tools like Microsoft BI, Web Focus, Cognos, and Tableau.

Maintained 100% adherence to federal standards and policies while serving as Contractor POC for training, HIPAA compliance, onboarding, and GFE management.

IPTA, D.C

Department of Veterans Affairs (VA) VBMS

Project Manager May 2015 - Jun 2016

Managed project lifecycles, including scope, schedule, budget, resources, quality, risk, and change control, ensuring projects were delivered on time and within budget while adhering to high-quality standards.

Facilitated UAT, End-to-End, Smoke, and Regression testing, ensuring test plans, scripts, and scenarios were executed correctly while maintaining the data pool specific for VBMS-AWARDS testing events, remotely and onsite.

Collaborated with various lines of business to gather requirements, perform gap analysis, and develop functional and technical user stories, ensuring project alignment with business needs and documentation of process improvements.

Key Achievements:

Realized significant reduction in project rework and increased productivity by implementing a CMM framework, PMI methodologies, and detailed specification sheets to mitigate scope creep.

Led successful testing efforts by leveraging SHARE, MAP-D, and CSUM applications for data manipulation and system access control while utilizing Rational Tools Suite for effective defect tracking and resolution.

Enhanced collaboration and communication by employing various elicitation techniques (surveys, interviews, and SME discussions) to develop and document detailed functional user stories, technical user stories, and business process UMLs.

DECISIVE EDGE, DE

Contract Lead, Project Manager/Lead Systems Analyst, Sallie Mae Bank/Naviant Bank Mar 2014 – May 2015

Managed SDLC for multiple projects, from requirements gathering, analysis, design, and development to testing and implementation, ensuring timely delivery within scope and budget.

Elicited and documented complex business requirements through interviews, workshops, and process mapping, and collaborated with COTS vendors to document "to-be" processes.

Led end-to-end QA efforts, including test planning, execution, issue resolution, and reporting, while managing a team of 8 business analysts and 22 testers on-shore and off-shore to support IV&V for 13+ COTS and homegrown projects.

Successfully managed the defect lifecycle in HP ALM, helping senior testers create Test Requirement Matrices (TRMs) and upload test cases for execution.

Facilitated collaboration and effective communication across business, development, and testing teams, ensuring the successful execution of complex software development and integration projects.

Key Achievements

Delivered projects on time for the Sallie Mae bank to begin operations after Navient Bank took over National Student Loans operations and within budget by developing and maintaining detailed project plans, including scope, schedules, and resource allocation.

STRATFORD UNIVERSITY, VIRGINIA

M.S. In Information Systems

Magna Cum Laude

UNIVERSITY OF WINDSOR, ONTARIO

B.S. in Forensic Sciences and Criminology with Honors

Certified Scrummaster® (CSM®) PMP Certified Professional

Project/Program Management

Project and Program Delivery

Release Management

Project Scheduling and Budgeting

Risk Mitigation

Executive Reporting

Strategy Planning and Execution

Talent Development

IT DevOps

IT Process Optimization

Change Management

Resource Management

Understanding of Systems Architecture, Design and Platforms

Software Development Lifecycle (SDLC)

Technical Road Mapping and Planning

Data Analytics

Testing & Quality Assurance (IV&V, QTP, ALM, Test Automation, Section 508)

Integration & Automation (COTS, API Integrations, RPA)

Effective Communication

Stakeholder Management

Cross-Functional Collaboration

Team Building / Leadership

Cross-Cultural Competency and Diversity Awareness

Conflict Resolution and Negotiation

Problem-solving and Critical Thinking

Adaptability and Flexibility

Active Listening

Influence Without Authority

Microsoft Office Suite, SharePoint, Jira, Confluence, XMLSpy, Unix/Linux, DB2, SQL Server, Team Foundation Server, VersionOne, Visual Basic, Rational Tools.

EDUCATION

TRAINING & CERTIFICATION

CORE COMPETENCIES

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