Project Management Manager

ERIC J. SARNOWSKI

Lakeland, FL ***** · 863-***-**** · *************@*****.***

Senior Operations & Project Management Executive

PROFESSIONAL SUMMARY

Strategic and hands-on operations leader with 25+ years of experience driving multimillion-dollar projects across service industries including logistics, water treatment, and integration systems. Expertise spans project management, operational turnaround, P&L oversight, team leadership, client relations, and continuous improvement. Recognized for maximizing efficiency, boosting performance metrics, and delivering high-impact results under pressure.

CORE COMPETENCIES

Operations & Project Management

P&L & Budget Oversight

Team Building & Training

Process Improvement (Lean / 5S / Six Sigma)

Client & Vendor Relations

Performance Management

Safety & Compliance (OSHA / Hazmat)

KPI Analysis & Turnaround Strategy

Root Cause Analysis

Logistics & Service Optimization

KEY ACHIEVEMENTS

Project Delivery: Led multimillion-dollar implementations for Mersino to include, hotels, airports, and theme parks—delivered on time and within budget while exceeding safety and quality benchmarks.

Rapid Relocation: Reestablished branch operations in under 30 days, procured location and managed full personnel and equipment move without disruption to service.

Operational Turnaround: Transformed a struggling service center to #1 nationally within 2 months by leveraging data analysis, SOP changes, and team-based incentives.

Training Program Development: Designed and delivered a new training curriculum for onboarding; increased safety and job competency across departments.

Process Optimization: Executed a 5S project for tool organization that eliminated delays and improved workflow efficiency.

Cost Reduction: Identified and corrected improper billing practices, reducing operating costs ($150k) and training staff on compliance moving forward.

Customer Satisfaction: Developed a “Misroute Network” for DHL to re-route packages same-day; significantly improved delivery accuracy and client retention.

Preventive Maintenance Strategy: Analyzed historical performance data to implement maintenance schedules that reversed underperformance and met contract KPIs.

Inventory Control: Created a Critical Spares tracking tool that reduced downtime and avoided expedited shipping costs.

Employee Records System: Formalized personnel file practices improving compliance, documentation, and day-to-day issue resolution.

Standardized Performance Reviews: Introduced evaluation templates that improved feedback consistency and drove productivity increases while decreasing attrition rates.

PROFESSIONAL EXPERIENCE

Mersino Water Solutions — Regional Project Manager

2024 – June 2025

Directed complex water system installations, led cross-functional teams, and maintained project alignment with client specifications. Project Values ($160k - $202M)

Managed multi-site rollouts with strict attention to safety, communication, and issue resolution.

Lewco / LogistiQ Integration Solutions — Project Manager

2023 – 2024

Oversaw system builds, start-ups, and long-term support for high-value client locations including Amazon. Minimum Project Valves - $3.2M

Managed crews of varied disciplines and sizes to ensure project completion to stakeholder specifications.

Evoqua Water Technologies — Field Service Manager / Plant Technician

2009 – 2023

Managed field service operations for industrial water treatment clients.

Developed SOPs and training programs that improved operational output and team performance.

DHL Express — Service Center Manager / PM Supervisor / PM Operations Agent

1997 – 2009

Led service center operations across all business functions to include managing P&L, staffing, logistics, facility maintenance, and customer service.

Created innovative routing and tracking systems to enhance delivery success rates.

EDUCATION & CERTIFICATIONS

B.S. Aeronautical Science, Embry-Riddle Aeronautical University – 1995

FAA Commercial Pilot License (Multi-Engine / Instrument)

Remote Pilot License (14 CFR Part 107)

PMP Certification (In Progress)

ADDITIONAL TRAINING

Team Building · Conflict Resolution · KPIs · Customer Service · Human Resources · Labor Relations · Safety · OSHA30 · Hazmat · DEI · Negotiation · Budgeting · Leadership · Change Management · Logistics · Six Sigma · Root Cause Analysis

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