Objective
I am actively looking for a position with an organization where my experience and education can be utilized.
Education
**** ******** ***** ********** *********, AR
Nontraditional Licensure in Education
Praxis 1 (Reading & Math passed)
2006 - 2008 Colorado Technical University Colorado Springs, CO
Executive MBA (3.2 GPA) (7 Specializations)
oHuman Resources, Change Management, International Business, Public Administration, Health Information Management, Risk Management and Business Finance.
2004–2005 Capella University Minneapolis, MN
BS in Business Administration specializing in Management & Leadership.
Graduated Magna Cum Laude with a 3.78 GPA
1999-2001 East Arkansas Community College Forrest City, AR
Associate Degrees
oArts (General Studies)
oApplied Science (Administrative Office)
Technical Certificates
oWord Processing with emphasis in Desktop Publishing
oOffice Technology
oCisco Networking
1996 Palestine-Wheatley High School Palestine, AR
Diploma
Experience
4/23/2023 – Present Hershey Memphis, TN
Finance Department: Accounting Coordinator/Inventory Analyst
Propose and implement strategies to optimize inventory control procedures and reduce costs.
Prepare reports on inventory levels, supply chain progress, and procedural efficiency for upper management.
Monitor and manage the company’s inventory levels to ensure a balance between supply and demand, preventing stock shortages or surpluses.
Execute Sarbanes Oxley checks and other audits as required work directly with internal and external auditors
Assist in ad hoc administrative tasks, both accounting and non-accounting
Monitor financial performance and prepare respective performance reporting and forecast
Assist with month end close process
Perform monthly/quarterly internal audits
Perform monthly/quarterly cycle count audit
Generate MRO Inventory Completeness Report monthly
Maintaining the integrity of the facility through cycle counts and various audits
Preparing and reconciling required daily, weekly and monthly inventory and production reports
Coordinating monthly/quarterly physical inventories and development of follow up reporting
Gathering and analyzing data concerning operations, inventory control and customer requirements
Performing internal audits and (additional) cycle counts to validate accuracy of cycle count process
Ensuring/reinforcing the Hershey’s employee culture is being fostered in the facility
Assuring attainment of facility production and quality objectives
Training/updating teammates on job functions/procedures by created SOPs
Inventory Control (SAP/S4):
Workflow and COGI Resolution
Inventory document creation and processing and review of Work Orders
Perform raw ingredient, packaging, and finished inventories counts as required
Complete daily Overweight Report and Biweekly Repack Report and distribute to production
Print Rework Reports and Check SAP vs. Line Performance Reporting on Rework and make any necessary adjustments
Payroll Coordinator back-up:
Oversee the editing and verification process of the hourly workforce daily time punches and absence
Process weekly & bi-weekly payrolls and accruals for hourly and contingent employees
Be onsite to assist employees with payroll questions, and respond to questions submitted through Service Now
Complete all SOX reports and help complete monthly / quarterly / annual requirements
Process all payroll deductions and additional earning/Manual checks
Process incoming garnishment orders, garnishment remittances (payments), and set-up new vendors
3/25/19 – 4/21/2023 Ideal Chemical & Supply Company Memphis, TN
Chemical Division Inside Sales Analyst
Screened for potential new customers; research for potential business opportunities as well as sending chemical information packets to potential customers
Verified and processed third party direct invoices from supplier to bill the customer
Entered quotes processed from the sales reps to customers
Maintained price book for all customers and suppliers
Processed and submit bids for potential customers/business
Provided support to Vice Presidents, President, and CEO
Prepared reports for customers and management
Processed rebates and requests to stock
Ensured all supplies for warehouse and office staff is fully stocked
6/1/17 – 3/22/19 Core-Mark Forrest City, AR
Sales Analyst/ Pricing Coordinator
Administered sales commission programs, maintain sales analytics and customer relationship management tools.
Analyzed trends and identify opportunities to maximize sales force effectiveness.
Forecast sales quotas and design commission plans.
Provided territory sales analysis for all quota categories including: trend analysis, regional data, product rankings, call analysis and other miscellaneous reports.
Data Integrity – Manage data in AS400 to ensure accuracy when running reports and maintain customer data integrity.
Project manager for sales reports and folders.
Apply market data to align forecast with sales targets.
Built planograms for customers per the merchandising guidelines and develop analytical tools for the upkeep of sales reports
Developed and analyze focus programs for the sales team, including special recognition programs.
Assisted in training new field based employees on applicable sales reporting tools and territory management practices.
Maintained integrity of customer and contracts. Provides internal sales support.
Worked directly with the Purchasing Team/Buyers as it relates to vendors and their cost.
09/2015 – 5/31/17 LSI Staffing/Marshall Steel Memphis, TN
Office Administrator /Inventory Control
Reviewed customer service level data, inventory levels, forecast data, and customer order requirements to establish and implement appropriate finished goods safety stock and replenishment levels in order to maintain appropriate component material inventory levels.
Communicated effectively to dispatch drivers using office phone systems
Understand all phases of the dispatcher function and do assigned tasks in a timely manner
Prioritized production requirements and issue production orders to the shop floor. Monitor and track progress and completion of production orders. Coordinate with Supervisors and line leads to resolve scheduling and capacity issues to promote stable, uninterrupted line operations. Maintain production orders in AS400, including concessions and shop order variances. Responsible for controlling the inventory integrity of components and finished goods in AS400
Reviewed accuracy or appropriateness of all vendors’ invoices entered into the system; organize open payables according to estimated payment due dates, and make final payment selections as directed by senior management. Print checks and file paid invoices
Served in a customer service capacity and depending on account assignment as the initial point of contact or back-up to the sales function for processing orders for molded products and production tooling
Processed sales invoices to customers based on contractual agreements, product shipment, engineering time provided, and tooling down payments and deliveries
Processed customer applications for credit and establish new accounts in the ERP system with approved credit limits. Follow up with customers with past due account balances as required
Planned and released purchase orders to procure component materials at proper time and quantities. Coordinate and Communicate with Suppliers special requirements, highlight delivery issues, expedite and escalate when necessary. Coordinate vendor returns of defective, rejected material. Coordinate service parts delivery.
Assisted with cycle counters and the returns department.
Reviewed and analyze daily and weekly inventory adjustments and changes.
Support the preparation and analysis of weekly and monthly reporting of inventory control results and activities from the warehouse management system
Analyzed and reported on metrics and recommend ways to improve the inventory control function.
Developed, maintained and evaluated queries and reports from the WMS to support inventory control activity analysis and reporting.
Audited applications and processes to ensure data integrity, including management and analysis of the inventory synchronization process between the WMS and the host system.
Developed new applications and tools as well as ad hoc and refreshable reports to help with root cause analysis or to streamline related processes.
Analyzed existing business processes and logic that impact inventory throughout the distribution center through personal observation and user interaction.
Performed data analysis and written audits of returns processes, inventory movement analysis and other procedures.
Developed deep understanding of WMS features and functionality to facilitate inventory analysis, interface with users from the department and IT and resolve issues
05/2015– 05/2016 Remax Marion, AR
Property Manager Assistant
Accept rental payments and post rents to the computer. Debit, credit and total accounts on computer spreadsheets and databases using specialized accounting software.
Ensure that all invoices received from the properties are approved, entered and paid within a timely manner. Access computerized financial information to resolve vendor and payment disputes. Check figures, postings and documents for correct entry, mathematical accuracy and proper codes.
Communicate with Property Managers regarding accuracy of invoices received that purchase orders are attached and invoices are coded correctly.
Prepared, reviewed and closed financial books for assigned properties on a monthly basis. Maintain accurate monthly management fees on all leases as well as provide general clerical and customer service to the Remax office
08/2014– 09/2015 Palco Little Rock, AR
Counselor
Provided in-home assistance and training to Self-Directed with Service Budget Program participants.
Meeting with assigned members in person at least once a month and more frequently when needed;
Coordinated and arranging CES waiver and other state plan services;
Identified and accessing services to meet member’s medical, social, educational needs;
Supported the member in the use of generic, informal community supports;
Monitored and reviewing services to ensure member’s health and safety, that all plan services are being delivered, and that progress or lack thereof on goals and objectives is documented and interventions are in place to address progress issues;
Logged contacts and attempts to contact members, including ‘hard-to-find’ members;
Facilitated crisis intervention;
Conducted appropriate needs assessments and referrals for resources;
Assisted members to obtain Medicaid waiver eligibility and ICF/IID Level of Care eligibility determinations;
Ensured behavior and assessment reports, continued plans of care, needed revisions, documentation required for ICF/IID Level of Care and Medicaid Waiver eligibility determinations are submitted according to mandated timelines;
Connected members to group and/or self-advocacy services as they request;
Assisted members receiving DDS or DHS denial notices, including helping with reconsideration and appeals;
Assisted the member with moving between service settings;
Assisted members without a Primary Care Provider (PCP) with PCP selection and/or referrals;
Provided follow-up within seven (7) days of a member’s emergency room or urgent care clinic visit or admission to an acute inpatient psychiatric facility; ensuring discharge instructions are followed including scheduling of follow-up medical appointments;
08/2013 – 01/2016 Mid-South Community College West Memphis, AR
Adjunct Business Professor
Taught Business courses to undergraduate students (Computer Fundamentals, Microsoft Office, HR Management, Office Procedures, Business Communication, etc.)
Planned, coordinated, designed and directed all classroom/program planning and development
Assigned students work assignments and supervise
Accessed, designed, developed, and implemented instructions to 12-20 undergraduate students
Effectively delivered Human Resources course materials on campus in a face-to-face classroom environment. Counseled, consulted and evaluated student learning
Taught and trained effectively in a diverse environment
Maintained and coordinated all files and documentation for the college, as well as suggestions for all equipment and file needs.
01/16/06 – 05/31/13 Federal Express Memphis, TN
Operations Analyst / HR Analyst/Project Management Office
Part of the very first Project Management Office within FedEx – trained by Booz Allen
Gathered/reviewed/analyzed data for multiple complex projects in order to meet corporate objectives to help develop and enhance programs / Monitored multi-million dollar contracts. Created SOP processes for several departments and organizations and rewrote job descriptions.
Completed program evaluations, planning and analysis techniques as it related to different program areas.
Developed and implemented new and revised programs, policies, procedures and guidelines and ensured all employees were trained utilizing those new procedures.
Worked directly with the Human Resources department on headcount / hiring processes. Processed all exempt and nonexempt requisitions for FedEx Express with the HR department
Set up and maintained HR portion of employee files, completed administrative functions for new hire documents
Maintained employee data and integrity of data within HR systems - Knowledgeable of HRIS system
Maintained strict confidentiality of all information and files
Served as initial point of advice, problem resolution, and facilitation in the areas of employee relations, performance management, benefits, leaves, tuition reimbursement and HRIS maintenance
In coordination with Finance/Payroll: audits the input of data (new hire, salary and status changes) into the payroll/human resources information system
Monitored, verified, and authorized routine human resources actions and requests pertaining to existing employees and new hires, in accordance with established policies, procedures, and guidelines
Scheduled candidate interviews for recruiters, hiring managers and panel groups as well as participated
Ordered background checks for candidates receiving employment offers
Created offer letters and sends letters to candidates
Provided assistance to candidates completing new hire paperwork
Forwarded completed new hire paperwork to be filed in employee files
Compiled new hire roster weekly and sends system credentials to all new hires prior to start date
Monitored I-9s and other new hire employment documentation for accuracy and completion
Supervised and trained hourly and management Human Resources team members. Implemented training and development programs. Recommended new programs based on need.
Worked on benefits and HR administration activities, data management and reporting (e.g. FLSA, FMLA, EEOC, etc.)
Assisted in maintaining head count for all of FedEx Express where I created, modified, and deleted org code and pcn’s
Audited and processed all invoices billed to the Drop Box Alliance Program for payment, monitored multi-million dollar contracts to ensure we stayed within budget
Conducted in-depth research of both internal and third-party solutions, providing analysis of organizational risk
Co-lead and implemented the Kinko’s labeling project with other Operating Companies such as FedEx Ground, Kinko’s and Home Delivery
Assisted in the development of two new systems being utilized by FedEx Express as well as identifying and solving the design flaws
Project planning which includes the development of cost / benefit analysis and business justifications as well as assist as needed in program enhancement with emphasis on increased participation while reducing cost.
Assisted in developing and presenting program updates, presentations, training regarding corporate performance programs to various levels of management and departments.
Timely decisions concerning project objectives, structure and disputes; ensure completeness and compatibility of tasks; assignments, plans and schedules of individuals and organizations; ensure communication of plans, progress, and status of all parties
8/1/04 – 01/15/06 Federal Express Memphis, TN
Sr. Manager Administrative Assistant
Assisted four Senior Managers with daily operations, Work independently and in teams while performing professional duties.
Collaborated with 20 plus operational managers to generate letters of company policies and regulations as well as assisting with administrative duties i.e.) FMLA, Acceptable Conduct, PIP, GFTP & the Performance Review process
Created charts and graphs that forecast and analyze trends for 4 different areas regarding turnover, gather information and research for projects, track projects throughout process as well as being responsible for nightly recap reports
Created and maintained operational and employee files
Scheduled meetings, file paperwork and keep accurate system in place for 4 Sr. Manager and 20 plus operational managers
3/8/02 – 8/1/04 Federal Express (Adecco) Memphis, TN
Hiring Assistant (clerical pool) / Human Resources Assistant
Performed full life-cycle recruitment, Provides communication and training for customers on HR policies
and procedures to ensure consistency among the programs. Dispatched monthly reports
Build and maintain a network of potential candidates through pro-active market research and on-going relationship management
Ensured that all job descriptions and interview based questions are in compliance with HR policy and procedures. Screened applicants through phone interviews to find top quality candidates to provide the continued success of the “Purple Promise”.
Attended weekly strategy meetings to create and analyze effective recruitment efforts
Logged all applicants into system and called potential applicants to offer them employment. Contacted applicants’ references. (check all references for past 5 years)
Assisted applicants in the application process and Entered payroll into mainframe. Filed paperwork, keep accurate log of all new hires for day sort, handled weekly reports to manager
Answered & directed calls on multi-line phone; schedule meetings; maintain files.
Extracted information from database; update calendars & employee information.
Assisted with special projects (P3, Town Hall Meetings, United Way, Jr. Achievements)