Accounts Payable Receivable

KEM RENEE FLANAGAN

Greensboro, NC ***** 336-***-**** **************@***.***

Accounting and Payroll Professional Accounts Payable & Receivables Specialist Detail-oriented and dependable accounting professional with 20+ years managing high-volume invoicing, payroll processing, and vendor relations to ensure accurate financial operations and timely reporting. Experienced accounting and payroll professional with a decade of consistent performance in processing financial transactions, maintaining accurate records, and supporting payroll functions. Adept at coordinating multiple tasks, resolving discrepancies, and ensuring compliance with company policies. Proven ability to adapt quickly and collaborate effectively in dynamic work environments.

CORE COMPETENCIES

Accounts Payable Management Accounts Receivable Processing Payroll Administration Invoice Coding and Processing Vendor Relations and Reconciliation Financial Reporting and Analysis Month-End and Year-End Closing Accounting Software and Payroll Systems (Ascentis, Acumatica) General Ledger Account Reconciliation Collections and Credit Management Data Entry and Database Management Compliance and Audit Support Technical Skills: Microsoft Word Microsoft Excel Microsoft PowerPoint SAP Lawson Lotus Notes QuickBooks Great Plains ADP JD Edwards Ascentis Acumatica Informz Netforum Thoughtspan Otnet Remote Deposit Systems and all other office equipment duties and procedures. PROFESSIONAL EXPERIENCE

National Board of Certified Counselors

Payroll Specialist March 2024 – April 2025

Coordinated and monitored the timely submission and approval of bi-monthly timesheets for exempt and nonexempt employees, ensuring payroll accuracy and strict adherence to company policies.

Administered updates to employee payroll data including tax withholdings, direct deposit information, garnishments, and overtime hours, maintaining precise payroll records across multiple systems.

Executed comprehensive payroll processing using Ascentis and Acumatica, from reviewing and locking batches to syncing, finalizing, and submitting payroll to guarantee timely and error-free pay cycles.

Generated, reviewed, and analyzed complex payroll reports such as tax wage details, payroll registers, and labor distribution to support compliance and inform financial audits.

Completed detailed post-payroll tasks including journal entries, payroll recap funding, department wage tracking, and tax updates, contributing to smooth month-end and year-end closing. Database Specialist July 2018 – March 2025

Managed bi-monthly billing cycles by accurately adjusting and correcting customer account records, processing write-offs, and ensuring data integrity using Great Plains and QuickBooks software.

Developed and updated comprehensive Standard Operating Procedures (SOP’s) to enhance consistency and operational efficiency across billing and database functions.

Supported pricing changes, event billing, and General Ledger account setups, maintaining precise financial data to facilitate seamless accounting and reporting processes.

Prepared journal entries and performed customer account reconciliations to improve billing accuracy and maintain reliable financial records.

Collaborated across departments to troubleshoot data discrepancies and optimize database workflows, driving process improvements and reducing errors.

Project Manager for implementation of conversion from Netforum to Thoughtspan. Made sure everything was in place for the Accounting Department.

Accounts Payable Specialist May 2018 – March 2024

Processed, coded, and entered a high volume of weekly invoices, including expense reports, commissions, and reimbursements, managing check runs, ACH, and wire transfers with accuracy and efficiency. Kem Renee Flanagan Page 2

336-***-**** • **************@***.***

Established and maintained vendor profiles, assigned account numbers, and handled W-9 documentation to ensure compliance and streamline accounts payable operations.

Conducted weekly vendor reconciliations, researched invoice discrepancies, and performed audits to support accurate financial reporting and on-time payments.

Resolved vendor inquiries and payment issues through effective problem-solving, strengthening vendor relations and optimizing accounts payable workflow.

Assisted with month-end and year-end closing activities by preparing detailed accounts payable reports and reconciling General Ledger accounts.

Accounts Receivable, Collections and Purchasing February 2015 – March 2024

Issued invoices for domestic and international customers, accurately matching purchase orders, bill-of-ladings, and shipment documents to ensure billing precision and timely revenue recognition.

Processed payments, credits, and no-charge orders while preparing and distributing monthly statements to support efficient collections and customer account management.

Coordinated departmental purchasing of materials, tracking expenditures carefully and maintaining detailed records for budget oversight and operational continuity.

Conducted credit evaluations and performed persistent collection follow-ups on overdue accounts, escalating unresolved payments to collection agencies as appropriate.

Supported month-end and year-end closing by reconciling receivables and updating customer records, contributing to clean financial statements.

Cash Receipts Coordinator May 2013 – March 2024

Sorted, coded, and processed incoming payments related to exams, applications, refunds, and recertifications, ensuring accurate posting to customer accounts via Remote Deposit and other systems.

Posted cash receipts and distributed funds to appropriate departments, maintaining precise accounting records and supporting effective cash flow management.

Drafted and sent correspondence for returned checks and declined credit card payments, facilitating prompt communication and resolution of payment issues.

Provided administrative support including filing, answering phones, faxing, and scanning, ensuring smooth day-to- day operations within the accounting department.

Assisted with month-end and year-end closings by organizing, reconciling, and filing cash receipt records, supporting audit readiness and financial accuracy.

Accounts Payable Specialist Volvo Greensboro, NC 2009-2013

Processed and coded 1,000+ invoices weekly with precision, ensuring timely payments across vendor types including expense reports, commissions, and reimbursements.

Maintained complete vendor records and compliance documentation, streamlining account setup and supporting seamless, audit-ready payment operations.

Investigated and resolved invoice discrepancies through regular reconciliations and vendor communication, reducing outstanding issues and improving payment accuracy.

Supported month-end close by generating detailed AP reports and collaborating with auditors to ensure financial compliance and reporting integrity.

Accounts Payable Specialist Ralph Lauren Greensboro, NC 2007-2009

Managed high-volume invoice processing with precision, ensuring accurate coding, timely approvals, and full compliance with internal financial controls.

Resolved payment discrepancies through coordination with departments and vendors, safeguarding relationships and preventing delays in the AP cycle.

Handled complete payment workflows including ACH, checks, and wire transfers, contributing to consistent and timely disbursement of funds.

Performed vendor account reconciliations and supported month-end closing by preparing accurate reports and addressing outstanding variances.

EDUCATION & PROFESSIONAL DEVELOPMENT

Kem Renee Flanagan Page 3

336-***-**** • **************@***.***

Certified Pre-School Educator Wayne Community College – Goldsboro, NC

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