Francesco Boschi
Ruston, LA***** +1-318-***-**** *****************@*****.*** WWW: www.francescoboschi.com
Professional Summary
ERP/CRM systems architect and manager with over 25 years of experience in digital transformation and strategic development for companies and institutions. I have held top-level roles in complex environments, combining advanced technical skills with a comprehensive managerial vision: from business planning to human resources management, from process control to financial coordination with banking institutions. At "Caseificio La Fonte", I led a complete digital overhaul, designing internal IT systems that enabled access to new funding, optimized operational performance, and fully eliminated licensing and maintenance costs. Passionate about problem solving, statistical analysis, and structured brainstorming, I support companies in achieving efficiency and growth by blending innovation, governance, and long-term vision. Currently residing in the United States, with a Green Card and full availability for on-site, hybrid, or remote roles.
Websites, Portfolios, Profiles
www.francescoboschi.com/coding/progetti/
https://github.com/drfb02/mini-erp-php
Core Competencies
Custom ERP and CRM architecture and development
Full-cycle digital transformation and project management
Business planning and financial institution relations
Human resources management and development
Full-stack software development (PHP, MySQL, Laravel, HTML/CSS)
Process control
Data analysis
Reporting
Automation of production
Logistics
Sales
Work history
ERP/CRM Architect and Innovation Director, 05/2014 - 01/2025
Caseificio La Fonte / La Fonte Srl – Siena
Led a full transformation from manual to integrated IT systems.
Designed and developed in-house ERP/CRM platforms with zero licensing or maintenance costs.
Achievements: 100% order digitalization, 60% reduction in manual tasks, 70% process optimization, 70% improvement in invoicing efficiency.
Board Member, 07/2021 - 05/2023
Santa Maria della Scala Foundation – Siena
Fostered collaboration among board members, promoting open communication and shared decision making.
Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
Reviewed financial reports, budgets, and audit results to monitor the organization's fiscal health.
Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
Assisted with development of organizational budgets and resource allocation plans.
Enhanced board effectiveness by implementing innovative strategies and best practices.
Prepared and presented reports to inform board on organizational progress and goals.
Served as a strong advocate for corporate social responsibility, influencing positive community impact.
Developed and implemented strategies to drive organizational growth and development.
Provided guidance and leadership on strategic planning initiatives and organizational development.
Strategic Consultant and Executive Trainer, 01/2020 - 12/2020
Alia – Florence
• Provided executive coaching that led to a 20% improvement in the clarity and effectiveness of strategic decision-making.
Enhanced company revenue through the identification of growth opportunities and execution of expansion strategies.
Optimized resource allocation by assessing existing processes and identifying areas for improvement or consolidation.
Implemented change management initiatives that positively impacted organizational culture and performance.
Improved operational efficiency through the implementation of cutting-edge technologies and automation tools.
Mentored junior consultants on industry best practices, building strong foundations for their future success in the field.
General Manager and Innovation Lead, 01/2016 - 05/2018
Il Boschetto – Grosseto
Oversaw general operations and human resources, achieving a 20% reduction in workforce while maintaining the same overall personnel cost through strategic reorganization.
Fully digitized internal workflows and developed a custom CRM, eliminating all software maintenance and development costs by bringing the entire system in-house.
Represented the company at the National Innovation Conference (Bergamo, Italy), positioning the organization as a national leader in technological and digital transformation.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
CEO – Image and Communication Strategy, 04/2013 - 04/2016
Palio di Siena Consortium – Siena
Managed public image strategy and coordinated communications with RAI and major international media outlets.
Reengineered the entire media production system—including cameramen, directing staff, and equipment workflows—achieving a 65% cost reduction while maintaining broadcast quality.
Operated directly in the control room during live national and international broadcasts.
Promoted the civic and cultural identity of Siena through high-impact, cost-effective media coverage.
Digital Transformation Lead and Academic Director, 05/2002 - 05/2014
SienaLingue – Siena
Digitized the entire school system with an online client and course management platform.
Reduced operational complexity by 50% and internal errors by 60%.
Completely self-developed IT infrastructure.
Collaborated with faculty members to design interdisciplinary courses that broadened student perspectives and enriched their educational experience.
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
Debugged complex software issues, leading to a more stable product release.
Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
Software Developer – Dental Practice Management System, 01/1996 - 05/2002
Delivered Tailored IT Solutions for a Range of Cli – Siena
Designed and developed a complete software solution for private dental clinics, covering all key aspects of daily operations.
Appointment scheduling: patient intake and calendar management.
Clinical records: detailed tracking of procedures performed, including treatments and materials used.
Financial management: automated cost calculation per procedure and patient.
Invoicing: generation of invoices, printed receipts, and monthly financial summaries.
The software was successfully adopted by several local dental offices and represented one of the early efforts in digitizing healthcare operations in the private sector.
Managed websites for IALC, ASILS, and Italian language schools.
Provided monthly IT optimization for a Sicilian language school.
Supported marketing and online positioning strategies.
IT & Digital Marketing Consultant, 01/1998 - 01/2002
Essentia – Various projects
Managed websites for IALC, ASILS, and Italian language schools.
Provided monthly IT optimization for a Sicilian language school.
Supported marketing and online positioning strategies.
Education
Other Academic Studies: Computer Science, 03/1998
Clayton University – (non-accredited)
High School Diploma: Computer Science, 07/1987
ITIS - Siena
Additional Information
International experience in over 15 countries (USA, Canada, Japan, Germany, Brazil, etc.), Passionate narrative photographer: I explore social and cultural themes through a personal and reflective lens.
Languages
Italian
English
Certifications And Courses
Google Project Management
PHP, Laravel, HTML5, Python, Microsoft Excel, TCPDF
CMS: WordPress (15+ years), Drupal (5+ years)
System Strategy – Advanced ALM – TCS (English)
Forex with Excel, technical analysis and chart strategies
Publications And Cultural Activities
Le incantevoli luci della vita, Presented at the Turin International Book Fair and FIUS Conference (Rome, 2019); on family dyslexia.
I dodici fogli, Presented in Reggio Calabria under institutional sponsorship; on violence against women.
Other titles, La notte della prima luna, Km 43, La Favola, L'ultima lacrima.
Service And Foundational Experience
President – Amici del Palio Committee, Siena, Italy, 01/01/09, 12/31/12, Organized cultural activities and public events aimed at preserving and promoting Siena's traditions., Held a prestigious civic role that shaped my personal development and led to my appointment to the Consortium board.
Auxiliary Carabiniere – Italian Military Police, Siena, Italy, 01/01/95, 12/31/96, Developed the first internal management software for unit operations at the request of a fellow officer., The software was adopted across all stations of the local company, establishing the first functional IT network in the unit.
Green Card Holder
True
Personal Information
Available: On-site, Hybrid or Remote Roles
Accomplishments
Developed and deployed a full-featured ERP/CRM system for a mid-sized food manufacturer, integrating production, inventory, sales, billing, and logistics into a unified digital platform.
Reduced order processing time by 40% and minimized communication errors across departments through process automation and role-based access control.
Designed and implemented a dental practice management software handling appointment scheduling, clinical records, billing, and invoicing from 1996 to 1998.
Built multilingual websites for major international education associations such as IALC (London), ASILS (Rome), and Dante Alighieri Siena, improving visibility and online interaction.
Created the official website for the A.C. Siena football club, managing news, schedules, and digital communication.
Reengineered business workflows for a traditional dairy company, cutting invoicing errors by 70% and enabling digital tracking of shipments and orders.
Trained and coached staff across multiple organizations on adopting digital systems, facilitating smooth transitions during modernization processes.
Led the digital transformation of a cultural institution, aligning web presence, membership management, and fundraising tools into a scalable solution.
Delivered over 15 custom software solutions across healthcare, education, food production, and cultural sectors — always on time and within budget.
Certifications
Google Project Management, 06/2025
ASP.NET, 05/2025
Laravel, 05/2025
Interests
Passionate about photography, both as a creative outlet and as a way to observe and understand the world. Avid reader, with a strong interest in history, human behavior, and innovation.
I have authored six books, exploring themes of personal growth, leadership, and cross-cultural identity. Writing is not only a passion but also a method for reflection and connection.
I enjoy combining visual storytelling with analytical thinking, often applying both in my professional and personal life.
Projects
AI-Assisted CRM Tools for Small Businesses
Currently researching and designing lightweight CRM platforms enhanced with AI features, tailored for small organizations with limited technical infrastructure.
Digital Onboarding Platform for Immigrants in the U.S.
Planning the development of a platform called FirstStep USA, designed to support immigrants with personalized onboarding checklists, multilingual assistance, and access to verified local resources.
Modernization of ERP Architecture (Open Source Initiative)
Preparing to contribute to or lead an open-source project focused on rebuilding ERP modules with modern PHP frameworks (Laravel) and cloud-based integration.
Publication of My 7th Book
Writing a new book exploring the intersection between technology, identity, and personal growth in the digital age — combining narrative storytelling with professional insights.
Mentoring & Tech Coaching for Nonprofits
Exploring ways to give back by supporting nonprofit organizations in their digital transition, offering free coaching, process redesign, and low-cost tools.
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