Roberta Prendashi
Sterling Heights, MI ***** 586-***-****
*******.******@*****.***
PROFESSIONAL
SUMMARY
Professional with solid background in data management and team leadership. Skilled in data entry, quality control, and process optimization. Strong focus on collaboration and delivering results. Valued for adaptability, reliability, and precision in handling diverse tasks.
Professional data management specialist prepared for this role. Known for leading efficient data entry projects and improving data accuracy. Dependable team player with flexibility to adapt to evolving tasks. Proficient in data validation techniques and process optimization.
WORK HISTORY DATA ENTRY LEAD 09/2024 to 04/2025
Avaneer Dental Studio
Enhanced data accuracy by implementing quality control measures and streamlining data entry processes.
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Reduced turnaround times for urgent requests by prioritizing tasks based on project deadlines and resource availability.
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Provided expert guidance on best practices for database management, contributing significant value-add to interdepartmental collaborations requiring specialized knowledge on specific systems or platforms.
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Optimized workflow management, resulting in faster completion of assignments and increased customer satisfaction.
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SENIOR MEDICAL TECHNOLOGIST 04/2023 to Present
BellBrook 873 W Avan RD, Rochester Hills
Assisted in the training and mentorship of new Medical Technologists, fostering a positive learning environment for skill development.
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• Caregiver
• Personal care
• Emotional support
• Encompassing duties like bathing, dressing, medication management
• Mobility assistance
• Toileting and incontinence care
• Medication management
NURSING ASSISTANT 02/2022 to 03/2023
Beaumont Hospital Troy, MI
Provides care to the patient according to the plan of care, specific unit routines and hospital policy under the Direction of the Registered Nurse
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• Documents care provided in the electronic medical record Transports patients safely via sliding board, wheelchair or stretcher and dispatches services
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Provides the services of an Observer for any patient on a patient care unit who has been assessed to require constant observation, either in person or via remote video monitoring, to maximize his/her safety
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Performs general receptionist and clerical duties to facilitate efficient functioning of the nursing unit
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• Maintains current knowledge/certification
Attends all required Safety Training programs and can describe his/her responsibilities related to general safety, department/service safety and specific job-related hazards
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Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens
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Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment
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Promotes effective working relations and works effectively as part of a department/unit team inter and intra departmentally to facilitate the department's/unit's ability to meet its goals and objectives
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RITE AIDE, FRONT DESK ASSOCIATE 06/2018 to 11/2018 Oakmont Nursing Home Sterling Heights, MI
Provided differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
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Assisted pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
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Accurately performed cashier duties – handling cash, checks and credit card transactions with precision while following company policies and procedures
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Maintained the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
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• Supported opening and closing store activities, when needed Provided customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
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• Embraced and advocated for new Rite Aide services and loyalty programs EDUCATION High School Diploma
Scutari High School, Shkoder
Translated and Approved by the US
SKILLS • Med/Surg experience • Bilingual in Albanian
• Excellent communication • Customer service skills
• Patient Care • Patient Safety
• Diagnostic Testing • Medical Terminology
• Electronic Medical Records • Vital Signs
• Patient Monitoring • Privacy Regulations
• HIPAA Regulations • Patient Advocacy
• Patient Support • Microsoft Office
• EPIC • OneChart
LANGUAGES English
Full Professional
Albanian
Native or Bilingual