Supply Chain Customer Service

Zeyad M W Suqi

***** ******** ****** ● Leawood, KS 66224

571-***-**** ● *******@*****.***

SUMMARY

I am seeking a Director of Supply Chain/Transportation position where I can utilize my skills to drive operational excellence. With extensive experience in managing multiple Distribution Centers concurrently, I bring over three decades of proven leadership in overseeing teams of over 1,000 individuals. Throughout my career, I've consistently enhanced processes, upheld top-tier quality, and delivered exceptional customer service. Additionally, I have a track record of successfully managing multi-million-dollar budgets and maintaining a strong focus on customer satisfaction as a strategic, driven and results-oriented leader.

STRENGTHS

Leadership

Directly supervised over 1,000 personnel over the course of my career; performed evaluations, training, planned operations and schedules, and conducted performance evaluations monthly ensuring personnel stayed focused on goals.

Established a spoke and hub system spanning over 2,000 miles reducing delivery times from 10-14 days down to 1-2 days.

Project/Program Management

Managed a program ensuring all aspects of the Statement of Work (SOW) were followed and stayed within the $185M budget. Ensured all deliverables were tracked and met on time.

Worked with process engineers to streamline processes and reduce waste.

Continually evaluated and observed operator processes looking at ways of streamlining process with no degradation to quality or safety.

Lean Six Sigma

Continually evaluate ways of eliminating waste and saving the organization money by assessing and improving processes.

PROFESSIONAL EXPERIENCE

Bushnell Holdings, LLC

Sr Mgr, Global Distribution & Logistics 2023 - Present

Lead a team of 9 direct reports and 165 indirect reports on 3 shifts responsible for shipping product all over the world.

Developed and drove a Walmart program that was 68% OTIF to 98% OTIF, saving the company $350K in charge backs and transportations costs.

Responsible for day-to-day operations of the Distribution Center ensure all orders go out on time.

Responsible for maintaining the P&L monthly and ensuring KPI’s are met.

Managed Scheduling, production planning, inventory management and all inbound and outbound operations.

Closed a Canadian Distribution Center returning over $5M worth of inventory with no loss and closing the facility 8 days ahead of schedule.

Responsible for Domestic and Overseas transportation ensuring the lowest cost and on time delivery.

Walmart

General Manager Transportation 2021 – 2022

Communicated with office team and Common Carrier Out Bound (CCOB) daily ensuring operations exceeded our customers’ expectations.

Developed, drove, and oversaw implementation of the business plan for the facility to achieve Key Performance Indicators (KPI) in Safety, Quality, Service, and Productivity.

Ensured associate, customer and supplier concerns were resolved by thoroughly investigating and making decisions based on facts of the situation or consulting with others.

Monitored and ensured facility-wide compliance with Company Quality and Safety standards, policies, procedures and directives by developing, distributing, and maintaining procedures.

Managed financial aspects for the facility by approving and tracking expenses compared to budget; monitoring asset utilization; reviewing and preparing monthly Profit & Loss (P&L) statements.

Ensured proper staffing plans are forecasted sufficiently to meet business demands for workload and performance results and are implemented timely.

Served as a community liaison by participating in local and community organizations and charitable activities; champion company-sponsored programs and events to associates, customers, and the local community.

Drove safety improvements resulting in Zero reportable OSHA incident/accidents.

Supervised and directed the facility's associates and leaders by giving direction, communicating goals, monitoring performance, and providing feedback, coaching and teaching.

Led and fostered a culture of Zero Harm.

Honeywell FM&T 2018 – 2020

Production Control Supervisor

Supervised 24 union personnel in daily operations building missile systems for the government.

Improved operator efficiency and utilization by 40%.

Streamlined processes and reduced flow times of numerous parts and optimized productivity by 20-60%.

Lead product and process improvements by working with engineer teams.

Continually analyzed data and procedures to reduce and eliminate waste utilizing lean techniques.

Ensured operators valued time and followed all work instructions as outlined by our process Engineers.

Beshenick Muir & Associates (BMA) 2018 – 2018

Operations Analyst

Analyze new technology for military operations and organization for suitability, capability and performance.

Captured and analyzed data during network integration operations exercises to determine if new systems are compatible and meet the scope of work.

Prepared information papers and briefings for high level officials in the military to make sound decisions on evaluating new equipment.

United States Army 1985 – 2016

Senior Logistics Operations Manager

Ran over 15 Distribution Centers supporting over 1,000 customers.

Analyzed demand analysis reports and triggered corrective actions.

Forecasted customer demands and ensured proper inventory on hand to meet all customer requirements.

Coordinated with the Support Operations Officer with scheduling personnel to maintain optimal use of all resources.

Established Standard Operating Procedures (SOP's) for numerous distribution centers.

Monitored all metrics closely each week making appropriate adjustments as needed to meet customer demands and company goals.

Monitored and managed end to end supply chain functions including transportation, schedules, and material planners.

Established a spoke and hub system spanning over 2,000 miles reducing delivery times from 10-14 days down to 1-2 days.

Managed and participated in inventory management activities to include cyclic inventory, raw materials management, physical inventory and finished goods.

Developed systems and processes to track and optimize productivity, ensuring metrics and performance goals were met.

Prepared annual budgets, prepared and forecasted 5-year budget plans, and ensured budget was never overspent.

Wrote statements of work (SOW) and participated in technical review board evaluating proposals ensuring proposals met all aspects of the SOW.

Managed a $185M construction contract supervising the construction of 3 locations simultaneously.

EDUCATION

Webster University, Kansas City, MO 12/2008

Master’s in Business Administration

University of Illinois – Urbana Champaign (UIUC), Champaign, IL 5/1988

Bachelor of Science in Business Administration (B.S.)

CERTIFICATIONS

Kansas University, Kansas City, KS 6/2018

Lean Six Sigma – Green Belt

MILITARY EXPERIENCE

Lieutenant Colonel, United States Army, Honorable Discharge

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