Quality Assurance Supervisor
Resume:
Serina S. Edwards
*******@*****.***
**** ********* ******, **********, ******** 60586
Professional Summary
Experienced Quality Assurance Supervisor with a strong background in food safety, regulatory compliance, and continuous improvement. Skilled in managing quality programs, leading audits, and implementing process enhancements to maintain product integrity. Proven ability to train and develop teams while ensuring adherence to GMP, HACCP, and SQF standards. Adept at troubleshooting, problem-solving, and driving operational excellence.
Core Competencies
- Quality Assurance & Compliance (GMP, HACCP, SQF)
- Regulatory Audits & Documentation
- Process Improvement & Efficiency
- Team Leadership & Training
- Root Cause Analysis & CAPA Implementation
- Environmental & Sanitation Monitoring
- Product Testing & Data Analysis
- Equipment & Facility Inspections
- SQF Practitioner
- HACCP Certified
Professional Experience
NLX Beverage
Quality Assurance Supervisor (May 2024 – Present)
- Ensure compliance with all Safety policies, SOPs, and GMPs for CPS operations.
- Oversee quality programs including SQF, HACCP, and HACQP.
- Serve as a backup lead for customer and regulatory audits.
- Implement continuous improvements in product inspections and quality documentation.
- Supervise and train employees on quality control procedures and best practices.
- Conduct line checks, equipment sanitation, and microbiological testing.
OSI Group – Chicago, IL
Quality Assurance Supervisor (January 2023 – May 2024)
- Managed plant-wide quality and food safety programs, including HACCP, sanitation audits, and GMP compliance.
- Led COA requirements, product testing programs, and environmental monitoring.
- Administered product recall programs and ensured accurate lot traceability.
- Supervised quality staff, scheduling, and training.
Hearthside Food Solutions (formerly Greencore) – Bolingbrook, IL
Quality Assurance Supervisor (September 2021 – January 2023)
- Maintained and conducted training on facility pre-requisite programs.
- Led GMP audits and managed the master sanitation schedule.
- Supervised Quality Department employees and ensured food safety compliance.
Hearthside Food Solutions (formerly Greencore) – Bolingbrook, IL
Quality Assurance Assistant Supervisor (October 2014 – January 2023)
- Performed hourly quality checks on production lines to ensure compliance.
- Addressed discrepancies in HACCP, sanitation, allergen control, and foreign material detection.
- Assisted in test runs and new product trials.
Hearthside Food Solutions (formerly Peacock Engineering) – Bolingbrook, IL
Quality Technician Level II (June 2008 – October 2014)
- Conducted in-process line inspections, changeover verifications, and sample collection.
Optimum Nutrition, Inc. – Aurora, IL
Quality Control Inspector (May 2007 – April 2008)
- Implemented HACCP, material lot control, metal detection, and microbiological monitoring.
Master Foods USA – Oak Park, IL
Factory Worker (Summer 2001 – Summer 2003)
- Operated machinery and monitored candy production for quality assurance.
Certifications & Training
- PCQI (2021)
- SQF Practitioner (2025)
- HACCP Certified (2024)
- ADKAR – Change Management (2016)
- Level I Leadership (2015)
- LEAN Management & Kaizen Techniques (2015)
- Train the Trainer (2014)
Contact this candidate