Michele Koreen
*** ******** **, *******, ** 219-***-**** *******-******@*******.*** LinkedIn Profile linkedin.com/in/michele-koreen
Professional Summary
Empowering organizations through innovative HR solutions and empathetic leadership. Passionate Human Resources professional with a strong foundation in talent development, employee engagement, and strategic planning. Proven ability to inspire teams, enhance operational efficiency, and foster inclusive workplace cultures. Committed to continuous learning and bringing creative ideas that drive organizational success.
Core Competencies
Talent Acquisition & Onboarding
Employee Training & Development
Performance Management
Employee Engagement Strategies
Diversity & Inclusion Initiatives
Strategic HR Planning
Conflict Resolution & Mediation
Cross-Functional Collaboration
Leadership & Team Building
Creative Problem Solving
Professional Experience
Problem Solver & Learning Ambassador
Amazon Hammond, IN Nov 2021 – Present
Spearheaded onboarding and training for over 200 new associates, accelerating productivity by 25%.
Developed and implemented cross-training programs, increasing operational efficiency by 30%.
Mentored new hires, fostering a supportive environment that improved retention rates by 15%.
Streamlined onboarding processes, reducing integration time by 20% and enhancing the new hire experience.
Collaborated with management to identify training needs and design effective learning solutions.
Front of House (FOH) Restaurant Manager
Gaslight Hammond, IN Apr 2011 – Nov 2021
Managed recruitment and training of FOH staff, improving team performance and customer satisfaction.
Implemented employee recognition programs, boosting staff morale and reducing turnover by 18%.
Redesigned inventory and ordering systems, decreasing waste by 11% and increasing net profits.
Cultivated a culture of continuous learning, achieving a 99% health compliance score.
Expanded customer base by increasing social media engagement by 39% through creative promotions.
Certifications
SHRM-CP® and SHRM-SCP® Professional Development Credits
Strategic Human Resources Course LinkedIn Learning Completed Dec 13, 2024, Certificate ID: 5e06cbfd...
The Human Resources Hero Course LinkedIn Learning Completed Dec 13, 2024, Certificate ID: 225bf487...
HR as a Strategic Business Partner LinkedIn Learning Completed Dec 13, 2024, Certificate ID: 38697860...
Other Certifications
Creating a Culture of Learning LinkedIn Learning Completed Jan 5, 2025, Certificate ID: 412a5flc...
Understanding Unconscious Bias American Management Association Completed Dec 8, 2024, Certificate Number: jWQpnv0lGJ
Technical Support Fundamentals Google via Coursera Completed Feb 5, 2021, Certificate ID: 9SM99H4GBKES
Train the Trainer Webinar CompTIA Instructor Network Completed Feb 16, 2021, CompTIA CEU Credits: 2
Education
Bachelor of Science in Human Resources Management Post University Expected Graduation: May 2026
President's List Award – Fall 2024
Volunteer Experience
Human Resources Assistant
Hammond Area Career Center, Adult Education Hammond, IN 2020 – Present
Assisted in organizing recruitment events and career fairs.
Supported the HR team in onboarding processes and documentation.
Contributed to developing training materials and facilitated workshops.
Skills
HR Skills: Talent Acquisition, Onboarding, Employee Training, Performance Management, Employee Engagement, Diversity & Inclusion, Conflict Resolution, HR Policy Implementation, Strategic HR Planning.
Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint), HRIS Systems, Applicant Tracking Systems, Social Media Management.
Soft Skills: Leadership, Team Building, Creative Thinking, Problem Solving, Excellent Communication, Cross-Functional Collaboration, Poised Under Pressure.
Personal Branding Statement
"Empowering organizations through innovative HR solutions and empathetic leadership”