Patient Care Technician
Resume:
Latrice Clark
Buffalo, NY *****
**************@*****.***
Skills
Patient hygiene management
ADL support
Basic nursing care
Infection prevention
Catheter care
CPR certification
Compassionate care
Adaptable
Mobility assistance aptitude
Physical therapy support
Team collaboration
Compassionate Patient Care Technician with a proven track record at Aspire Of WNY, skilled in patient hygiene management and mobility assistance. Adept at fostering a safe environment and enhancing patient comfort, I excel in team collaboration and have effectively supported the needs of diverse residents, ensuring high-quality care and satisfaction.
Work History
Patient Care Technician
Aspire Of WNY, Williamsville, NY
August 2015 - Current
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean and safe environment to promote patient safety and comfort.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Supported needs of ten+ residents under long-term care.
Transported patients between rooms and appointments or testing locations.
Documented patient information and care activities in electronic health record.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Assistant Store Manager
Avenue Stores, Buffalo, NY
February 2012 - October 2015
Processed payments for credit and debit cards and returned proper change for cash transactions.
Rotated merchandise and displays to feature new products and promotions.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Analyzed customer feedback and implemented strategies to improve customer experience.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Receptionist
Williamsville Psychiatry, Williamsville, NY
April 2012 - September 2015
Maintained confidentiality of information regarding clients and company.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Maintained visitor log for entering and leaving facility for security purposes.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Organized, maintained and updated information in computer databases.
Education
Seneca Vocational High School at Buffalo, NY
1997
.
Contact this candidate