Family Advocate Certificate, **/****
CERTIFICATIONS
Dental Hygientist Certification - Dental Hygiene, 10/1992 Devry University - Sacramento, CA
EDUCATION
Billing Clerk, 12/2023 - 10/2024
Capital Express Lines - Sacramento, CA
• Improved biling accuracy by diligently reviewing invoices and reconciling discrepancies.
• Executed biling tasks and recorded information in company databases.
• Processed customer invoices, credit memos and payments within established timelines. Family Support Specialist, 06/2021 - 06/2023
Inter-tribal Council California - Rosevile, CA
• Advocated for families within various organizations, ensuring their voices were heard and needs were met.
• Promoted healthy lifestyles by addressing concerns related to nutrition, exercise routines or mental health needs.
• Enhanced family wel-being by providing comprehensive support services and resources.
• Reported child abuse in accordance with legal standards of mandatory reporters.
• Provided crisis intervention services when necessary to protect children from harm or neglect.
• Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
Accounts Payable Clerk, 06/2004 - 06/2021
Sacramento Truck Center - Sacramento, CA
• Prepared vendor invoices and processed incoming payments.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Reduced late payment penalties by closely monitoring due dates and managing timely payments.
• Colaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
• Maintained good working relationships with vendors and resolved disputes.
• Assisted in month-end closing procedures, ensuring al invoices were processed on time to reflect accurate financial statements.
• Trained new team members on accounts payable processes, fostering a productive work environment. WORK HISTORY
Data entry
Multi-line phone systems
Scheduling and Client appointments
Microsoft Office Suite proficient
Invoice processing
Customer communication
Biling statement review
Invoicing prowess
SKILLS
Dynamic and results-oriented professional with extensive experience in finance and family support roles, notably at Sacramento Truck Center. Exceled in invoice processing and customer communication, enhancing biling accuracy and client satisfaction. Demonstrated exceptional advocacy for family well-being, coupled with strong skills in data entry and crisis intervention. Proven track record of improving operational efficiency and fostering positive relationships. PROFESSIONAL SUMMARY
Sacramento, CA 95842 916-***-**** ********@*****.*** FINANCIAL ADMINISTRATION AND ACCOUNTING
Lisa Micucci