Project Manager Senior

ADAM NEMMERS

************@*****.*** • 417-***-**** • Springfield, MO • https://www.linkedin.com/in/adam-nemmers- 70b6001/

SUMMARY

Experienced/PMP Certified Senior Project Manager with over 10 years in EHR implementations and healthcare technology. Proven success in leading cross-functional teams to enhance operational efficiency and customer satisfaction. Skilled in change management, stakeholder engagement, and health IT interoperability standards. Dedicated to delivering innovative solutions for health systems nationwide. Eager to contribute by leveraging technical skills and project management expertise. EXPERIENCE

Jupiter Medical Center, Senior FSI Project Manager Consultant Epic Premier Jan 2023 - Present

Collaborated with client/ EHR vendor/ 3rd party vendor resources to accurately determine current state needs, applications, interfaces, data-pools of the entire health system to ensure the future-state encompassed all the client needs. Reported progress weekly for my team and internal JMC personnel to enterprise leadership via reports and presentations. Worked in concert with client-side resources to identify challenges and test proposed solutions to resolve any issues throughout the interface validation process. Coordinated with client-side leadership and Epic resources to develop a Go Live Cutover strategy which ensured a smooth cutover process between AWS, Epic and 90+ 3rd party vendors following the technical conversion. Served as the 'fixer' when the interface testing ran into a bottleneck or roadblock that needed to be resolved quickly to keep the project on track.

Consulted with the FSI/Interface resource to migrate all necessary HL7, ADT, and SFTP push/pull interfaces to Epic Premier and test them to success prior to the conversion.

Oracle/Cerner, Senior Project Manager Consultant

Jan 2021 - Jan 2023

Collaborated with client PM and resources to accurately determine current state needs, applications, interfaces, data pools, billing practices, and most other operational functions of the hospital and physician clinics to ensure the future-state encompassed all the client needs.

Reported progress weekly for my team and internal HRHC personnel to enterprise leadership via reports and presentations. Worked in concert with client-side resources to successfully test and resolve any issues throughout the build/validation process. Coordinated with client-side leadership to develop a Go Live strategy which ensured enough 'at the elbow' support and Oracle/Cerner support to limit issues in the first two weeks following conversion. Communicated on a weekly/monthly basis to all HRHC personnel and patient pools regarding implementation progress and success via local newsletter articles I wrote and internal hospital mailing lists and meeting schedules. Served as the 'fixer' when the implementation ran into a bottleneck or roadblock that needed to be resolved quickly to keep the project on track.

Consulted with the FSI/Interface resource to migrate all necessary HL7, ADT, and SFTP push/pull interfaces to Epic Premier and test them to success prior to the conversion.

Oracle/Cerner, Data Center/Lab/Application Migration Project Manager Consultant- Technical Specialty Jan 2020 - Jan 2021

Responsible for assessing current state hardware, application and workflow and then developing a migration methodology and tracking process which limited the risk to end user experience. Managed and tracked all elements of the migration while providing weekly updates on progress, risks, and mitigations.

Identified all interface and data base dependencies for in scope applications and hardware being migrated to the new network and coordinated the necessary resources to ensure efficient and secure move, testing, and cutover. Liaised between FTP IT staff and contracted resources to interpret current state to future state technical configurations future state needs limiting risks to unexpected downtime during the migration process. Burrell Behavioral Health, Vice President - Information Technology Jan 2019 - Jan 2020

Led a team of Engineers and Analysts to establish a secure network environment across 22 locations, supporting 1400 devices, enhancing operational efficiency.

Reorganized and revitalized the Help Desk, implementing a new ticketing application, improving response times and customer satisfaction rates by 54%.

Implemented an EHR application during COVID-19, increasing virtual visits by a factor of 10, ensuring continuity of care and patient engagement.

Southeast Health, IT Director Business Systems, Biomed, & Tech Services Jan 2016 - Jan 2019

Reinvigorated a stagnated Service Desk department, doubled the tickets closed, and increased overall customer satisfaction across the enterprise. Increased projects closed by 200% in 6 months. Pioneered rounding and ticketing practices that raised customer satisfaction scores 70% in 6 months. Implemented first of its kind electronic data warehouse for the region, providing enterprise leadership with actionable data on internal and external systems and processes.

Directed the conversion of 14mil data files from legacy system to future state with greater than 99.98% accuracy. Guided critical segments of an enterprise wide electronic health-record conversion to Cerner Millennium, including configuration, regression/integration testing, and adoption.

Reduced the overall digital footprint of the enterprise while improving end user satisfaction and network 'up time'. Developed and executed enterprise wide 'Change Control' process cementing buy-in from stakeholders across the board and creating an environment of limited customization and a sustainable upgradeability. Directed the implementation and continued maintenance and usage of the ServiceNow application across the enterprise Technical Services department, including the Service Desk where it was the primary system for tracking tickets. Southeast Health, IT Physician EHR Manager

Jan 2014 - Jan 2016

Develop and implement new or revised procedures, policies, programs, and equipment to ensure effective delivery of IT – HER support services to practices and clinics.

Oversee the redesign of existing workflows to leverage the NextGen application and document review and train future state workflows. Oversee the creation, utilization and implementation of customized training curriculum to train and instruct the physician's office staff on the use and features of the electronic practice management and electronic medical records software effectively. Manage data analysis, system design, problem identification, and/or medical data processing practices. Manage department budget, payroll, time sheets, PTO, staffing, hiring/firing. Responsible for the development and GUI design of Electronic Health Record templates that drove client satisfaction from 35% to 85%. Responsible for planning, managing, and maintaining the medical practice's electronic health record Information technology, and electronic practice management information technology, including software maintenance and upgrades; physician and staff training; workstation deployment; and customer support.

Interact directly with the physicians and physicians' office staff to ensure the use and support of the EHR software for the successful adoption of an electronic practice management and electronic medical records software. Rogersville High School, English Teacher

, Bicycle Shop Owner

, Senior Implementation Project Manager - Contract Consultant

, Implementation Project Manager - Contract Consultant EDUCATION

Project Management Institute

Project Management Professional

Missouri State University, MO

BS • English (Secondary Education)

LICENSES & CERTIFICATIONS

PMP Certification

Project Management Institute • Issued Mar 2025

SKILLS

EHR implementation • Enterprise software implementation • Stakeholder engagement • Team building • Communication skills • Electronic health records • Foreign systems integration • Revenue cycle management • Data migration • Enterprise Change Control • ServiceNow

Contact this candidate