Quality Assurance Supply Chain

Benjamin A. Verson ● Buffalo Grove, IL ● ***–***-*307 ● **************@***.***

Professional Profile - Advanced Quality Assurance Operations:

Highly Distinguished and Credentialled Quality Assurance Professional with experience in all aspects of Advanced Quality Assurance in Corporate, Manufacturing, Distribution, Supply Chain, Transactional, and Service environments. Exceptionally strong ability to apply quantitative methods and interact effectively in team leadership and cross-functional settings to achieve bottom line impact.

Areas of greatest strength include:

Managing process analysis, report generation, database supervision, staff hiring / training, and compliance with company, client / regulatory specifications, skillful customer / supplier relations and effective corrective action.

Expert ability to assess data from test or experimentation to establish patterns of trend and variation and make accurate business decisions in minimal time.

Lean 6 Sigma, Manufacturing, ISO-9001-2015, ISO-14001, ISO-45001, ISO-13485, IATA 1694, PPAP, SPC, DOE, TQM, 5S, Kaizen, GD&T, GR&R, Quality Management Systems, QMS, IMS, 8D, 5-Why, Ishikawa, Communication Skills, Continuous Improvement Process, CAPA, Compliance, Technical Documentation, Cross-Functional Collaboration and Team Facilitation, Detail Oriented Analysis

Highly proficient with Minitab, MS Windows, O365, Excel, Word, PowerPoint, Visio, SharePoint, Teams.

EDUCATION

De Paul University, Chicago, IL

B.A. Degree - Business Administration

CERTIFICATIONS:

American Society for Quality

Certified Quality Engineer

Certified Quality Auditor

Villanova University

Philadelphia, PA Lean Six Sigma Black Belt

John Costanza Insti of Tech. Denver, CO. - Certified in Demand Flow Tech.

Dade Moeller Associates - Radiation Safety Academy, Gaithersburg, MD.

Certified Radiation Safety Officer

AWARDS and HONORS

Awarded United States Patents no. 8,727,140 and 9,095,974 for Lean Mfg. Material Handling Devices.

PROFESSIONAL HISTORY

SIEMENS AG, BUILDING TECH. Buffalo Grove, IL 2008 – 2023

Senior Engineer – Quality Assurance – 2009 - 2023

Building Control Products Including Comfort, Fire Protection, Fume Control. Created a comprehensive Quality System for the newly acquired Fire Product Division. This included the handling of radioactive materials used in smoke detectors.

● Within 12 months, we had a fully functional system, with all SOP’s, KPI’s, and effective CAPA systems.

● First Pass Yield rose from 75% to 99%.

● Revamped all CAPA systems, internal and external. Using team and coaching methods reduced effective CAPA closure time from 90 days to 30 days.

● Developed, deployed, trained full SPC metrics and methodology across entire factory, warehouse, and logistics. Using SPC/DOE, we identified negative trends, improved work cell FPY from 90% to 98%, and order accuracy 90% to 99.8%.

● As subject matter expert in company deployment of Lean Mfg, served on 6 lighthouse projects, improving layout, workflow, and Takt time. 2 US Patents were awarded for passive automation systems.

Quality Program Manager – BAU-2008 - 2009

BAU Service Division – Service Supplier to Siemens Healthcare. BAU Service was the supplier to Siemens Healthcare responsible for installing and commissioning the chillers attached to Siemens Healthcare devices (MRI, CT, etc.). Siemens Healthcare’s initial audit in 2007 identified 26 major findings.

● Within 6 months, we developed a comprehensive quality system that answered all 26 findings and was accepted by Siemens Healthcare. This included: Intranet webpage, SOP’s, CAPA training across 105 branches. BAU was certified upon completion in 2008.

WMS GAMING, INC. Waukegan, IL 1999 – 2008

Director of Quality and Continuous Improvement

Developer of regulated Gaming Devices.

● Created, trained, and deployed a new ISO 9001 level Quality System.

● Using advanced QA methods, improved FPY by 20% in factory.

● Created and successfully deployed a Supplier Development System, improving supplier performance, raising the Incoming pass rate from 50% to 98%. Enhanced Inspection capabilities by developing full metrology lab.

● Developed Customer Incident Dept. to address complex device issues and deploy effective solutions. Customer Complaints dropped by 45%.

● Created cross-functional teams working directly with Jurisdictional and Regulatory teams to assure adherence to and rapid certification of devices.

Methode Electronics – Fiber Optics Division - Chicago, IL 1993 – 1999

Quality Assurance Manager

● Responsible for all plant quality for ISO 9000 manufacturing and assembly facility, including all optical, manufacturing, and injection molding testing and evaluation.

● Utilized SPC, DOE, Regression/Correlation to optimize material & process output.

Spiegel, Inc., Chicago IL 1985 - 1993

Accuracy Assurance Manager

Directed staff of nine including three analysts, in the evaluation and improvement of key service activities. utilizing advanced QA and SPC methods for a $3.5B division of a $7B multi-national catalog retailer.

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