Customer Service Care
Resume:
Christina C. Johnson
609-***-**** ************@*****.*** * McDonough,GA
SUMMARY:
Accomplished professional with over 20 years of healthcare and customer service experience. A proven track record of providing excellent client and customer care, with a focus on developing and executing practical learning opportunities. Fast learner of new and different information systems, experienced in Microsoft Office and can work very independently. Strong communication abilities both in writing and verbally, along with a dedication to offering quality customer/client service.
EMPLOYMENT:
Phlebotomist/Medical Screaner
KedPlasma LLC 2023- Present
•Assist donors with registration
•Check donors vitals (pulse, temperature, blood pressure and weight)
•Answered inbound calls regarding donor donation
•Performs finger sticks for Protein and Hematocrit
•Prepares and set up equipment for use
•Performs Venipuncture for donation and collection of samples
•Monitors donors throughout their donation for donation reactions and machine errors
Phlebotomist 2020-2022
Labcorp
•Draw blood samples from patients
•Labeling and processing of patient’s specimens
•Order proper test to be drawn on patients
•Pediatric and Geriatric experience
•Conduct weekly inventory of supplies and perform clerical duties as necessary
•Send out specimens to reference laboratories
•Preparing and packing specimens properly for logistics pick-up
Laboratory Assistant/Lead Phlebotomist 2012-2020
Shore Medical Center
•Perform clerical duties answering inbound and making outbound calls
•Draw blood samples from patients
•Label and store of patient’s specimens
•Order proper test to be drawn on patients
•Pediatric and Geriatric experience
•Conduct weekly inventory of supplies
•Send out specimens to reference laboratories
Phlebotomist 2009- 2012
Quest Diagnostics
•Insurance Verification, Patient Registration, Specimen Collection
•Clarification of Orders and Codes, Processing Specimens
•Answering inbound calls, receiving inbound calls, and faxing medical documents.
•Manage Employees, Cover Open Shifts
EDUCATION:
Harris School of Business 2008- 2009
Certified Medical Assistant
Atlantic Cape Community College 2000-2004
Major: Office Administrator and Technology Specialist/Physical Therapist
ASSOCIATES DEGEE IN COMPUTER SCIENCE
REFERENCES AVAILABLE UPON REQUEST
Christina Johnson
1130 Dunaway Drive
McDonough GA, 30253
Cell: 609-***-****
Tina Angelo (Supervisor)
Shore Medical Center
100 Medical Way
Somers Point, NJ 08244
Tiffany Griffin(Supervisor)
Labcorp
524 Williamstown Road
Sicklerville, NJ 08081
Marion Young
512 Portland Ave
Pleasantville, NJ 08232
James Spruill
1016 Landmark Drive
McDonough, GA 30252
Dwancia Perry-Palmer
6085 Radnor Court
Mays Landing, NJ 08330
Christina Johnson
1130 Dunaway Drive
McDonough, GA 30253
***********@*****.***
May 16, 2023
To Whom It May Concern:
Please accept my application in response to any Phlebotomist or Laboratory positions that was posted on your website. I am full of excitement to try a new adventure. I would be very honored if you would consider me as a candidate to work for your company.
I am very energetic, dependable, and a detail oriented person who works well with people from all walks of life.
Please feel free to contact me to setup an interview or with any questions you may have.
Thank you.
Christina Johnson
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