Customer Service Inventory Management

Evan LeMoine

Crestview, FL *****

904-***-**** ************@******.***

PROFILE

Dependable and safety-focused aviation support professional with hands-on experience in aircraft refueling, ground support operations, and customer service. Proven track record of working efficiently in high-pressure environments while upholding strict safety and regulatory standards. Known for strong teamwork, problem-solving abilities, and attention to detail, with additional skills in equipment operation, vehicle maintenance, and inventory management. Committed to delivering quality service and continuous improvement in fast-paced settings.

EDUCATION

Rockledge Highschool Rockledge, FL

PROFESSIONAL EXPERIENCE

Menzies Aviation Tampa, FL

Aircraft Fueler December 2024 – Present

Safely refueled commercial and cargo aircraft in accordance with FAA and airline-specific safety procedures, maintaining a 100% incident-free record.

Performed daily inspections and maintenance checks on fueling trucks and equipment to ensure optimal performance and compliance with regulatory standards.

Communicated directly with flight crews and ground personnel to coordinate timely fueling operations and avoid delays.

Accurately tracked fuel usage and maintained detailed fueling logs, ensuring correct billing and inventory management.

Operated various types of ground support equipment (GSE), including fuel trucks, hydrant carts, and tugs, under strict safety protocols.

Responded to emergency fuel requests and aircraft servicing needs under time-sensitive conditions.

Trained and mentored new team members on fueling procedures, safety protocols, and equipment operation.

Worked outdoors in all weather conditions while adhering to airport security and safety guidelines.

Collaborated with maintenance and operations teams to report and resolve fueling equipment malfunctions or fuel discrepancies.

Publix Super Markets Rockledge, FL

Deli Clerk May 2024 – December 2024

Provide friendly and knowledgeable customer service to deli customers, assisting with product selection, preparation, and packaging of deli meats and cheeses.

Operate and maintain deli equipment, including slicers, scales, and ovens, while following strict food safety and sanitation standards.

Assist with inventory management, ensuring proper stock levels, rotation, and product display in compliance with company guidelines.

Maintain cleanliness and organization of the deli department, consistently meeting Publix’s high-quality standards for safety and hygiene.

Help resolve customer complaints and inquiries, demonstrating strong communication skills and problem-solving abilities.

Collaborate with other departments, such as the meat and bakery sections, to ensure product availability and effective service delivery.

Perform routine cleaning, maintenance, and minor repairs of deli equipment to ensure optimal operation.

McDonald’s Rockledge, FL

Crew Member July 2022 – May 2024

Delivered fast and friendly service to customers in a high-volume, fast-paced environment, maintaining McDonald's standards of quality and customer satisfaction.

Operated kitchen equipment such as fryers, grills, and registers, following strict safety and operational procedures.

Assisted in food preparation, assembly, and packaging of menu items, ensuring speed and accuracy in fulfilling customer orders.

Maintained cleanliness and organization in the kitchen and dining area, adhering to hygiene and safety standards.

Worked collaboratively with team members to ensure smooth shifts, managing orders efficiently and minimizing wait times.

Handled cash and credit transactions, ensuring accurate order processing and providing receipts to customers.

ADDITIONAL SKILLS

Aircraft Servicing Procedures

Ground Support Equipment (GSE) Operation

Fuel System Diagnostics & Repair

Hydrant Fueling Systems

Regulatory Compliance (FAA, OSHA)

Preventive Equipment Maintenance

Routine Vehicle Maintenance

Engine Diagnostics & Repair

Inventory Management & Fuel Tracking

Customer Service & Communication

Food Preparation & Safety

Time Management & Multitasking

Teamwork & Collaboration

Attention to Detail & Problem Solving

Training & Onboarding Support

Adaptability in High-Stress Environments

Point-of-Sale (POS) System Operation

Basic Microsoft Office (Word, Excel)

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