Supply Chain Inventory Management

TIMOTHIUS MUSONZA *** Mason Way, Madison, MS ***** 513-***-**** ****************@*****.***

Professional Summary

Detail-oriented and physically capable warehouse associate, with a strong foundation in inventory management, logistics coordination, and team collaboration. Known for reliability, punctuality, integrity, and a methodical approach to tasks. With a proven ability to support efficient warehouse operations.

Actively seeking opportunities to contribute to dynamic logistics environments. While pursuing long-term growth in supply chain management. Career highlights include:

Introducing an inventory Management System for The Salvation Army a (Non-Profit).

Part of the Hazmat and Safety Team at Amazon.

Taught and trained 40 men on work etiquette, behavior and different warehouse processes.

Currently pursuing a Bachelor’s in Global Supply Chain Management.

Skill

•Cross functional Team & Restaurant Management Training and Teaching.

•Shipping & Receiving Forklift Operation Barcode & RFID Compatible Scanning.

•Binding, Palletizing and Wrapping Pallets

•Account Management Customer Service & Retention Invoicing Insurance Claims Processing.

•Argus Software Quality Control Sales & Metric Tracking.

•Intelligent Credit Management Software

Work History

Five Guys Enterprise, Certified Restaurant Manager – Ridgeland, MS JUN 2024 – JUL 2025

•Design and execute daily preparation schedules to meet $7,000 average sales targets.

•Lead a high-performing team to deliver exceptional service within 7-minute turnaround times.

•Ensure compliance with Five Guys’ food quality and presentation standards.

•Implement a reconciliation process, that maintains zero discrepancies in daily cash handling.

•Maintain store cleanliness and readiness for health inspections.

•Check in inventory deliveries and stage it in designated areas.

The Salvation Army (Non-Profit), Warehouse Supervisor – Cincinnati, OH FEB 2024 – MAY 2024

•Directed production and sorting of 8,000 racks of clothing daily, increasing productivity by 10%.

•Introduced an inventory Management System, providing real-time data about stock levels, sales trends and other key metrics.

•Implemented a systematic approach to receiving, storing and distributing items, enhancing overall efficiency.

•Coordinated supply and distribution of goods to five thrift stores across two States.

•Taught and trained 40 men, fostering rehabilitation and work ethics.

•Oversaw day-to-day operations of thrift stores, ensuring efficiency and employee satisfaction.

Divisions Maintenance Group, National Account Manager – Cincinnati, OH DEC 2022 – JAN 2024

Responsible for scheduling and managing, Plumbing service providers for Sam’s Club facilities portfolio.

Built and sustained strong client relationships with key account leaders, improving customer satisfaction by 30%.

Tracked renewal rates, and identified upselling opportunities, driving account growth and revenue.

HomeGoods Distribution Center, Warehouse Associate, Shipping & Receiving – Brownsburg, IN JAN 2022 – MAY 2022

Inspected and documented incoming/outgoing packages, ensuring accurate assignment and delivery.

Printed shipping labels and documentation using electronic systems.

Organized and transported orders across the warehouse in a timely manner.

Verified supply orders and managed inventory to prevent discrepancies.

Loaded and unloaded trucks manually, using both electric and manual pallet jacks.

O’Reilly Auto Parts Distribution Center, Order Picker/Selector – Brownsburg, IN JAN 2022 – MAY 2022

•Pulled and fulfilled supply orders, accurately documenting requested stock items, using a scanner.

•Conducted inventory checks and restocked bins to maintain optimal supply levels.

•Expedited rush orders for prompt Customer service.

Humana Pharmacy, Patient Care Coordinator, Specialty Pharmacy – Springdale, OH MAY 2020 – DEC 2021

Processed insurance claims for specialty drugs using Humana’s database and Argus software

Guided senior citizens and patients through healthcare plan enrollment processes.

Retained customers by offering tailored solutions to meet their unique needs.

Amazon Fulfillment Center, Warehouse Associate, Process Guide – Hebron, KY JAN 2017 – MAY 2020

Used barcode and RFID Compatible Scanners, to process returned packages, while creating work orders for multiple departments.

Identified discrepancies for quantity, quality control and verified information at the assigned rate.

As part of the Safety team, l communicated hazmat and safety hazards to leadership for a safe work environment.

Binding, Palletizing and Wrapping pallets. Moving goods 60lbs plus to designated areas within the warehouse regularly.

Loaded and off loaded up to 8 trucks, whenever needed.

Skyline Chili, Shift Manager – Cincinnati, OH FEB 2014 – MAR 2017

•Supervised a 14-member team during swing shifts in a high-capacity restaurant.

•Assisted in operational tasks, to ensure smooth restaurant functioning.

•Ensured guest satisfaction by maintaining prompt service and resolving staff or guest disputes.

•Reconciled daily sales by closing point-of-sale systems and reporting to management.

AT&T, Diagnostics Technician – Cincinnati, OH FEB 2013 – DEC 2013

•Provided technical support for U-Verse internet, phone, and television services.

Education

•Bachelor of Supply Chain, Global Supply Chain Management, Northern Kentucky University – Highland Heights, KY Expected December 2026.

•Certificate in Hospitality Management, Hotel Catering and Hospitality Management School – Zimbabwe 2003.

•5000 LB Lift Truck Safety (Fork Lift), Certification Holmes Community College – Ridgeland, MS August 2024.

•SERV Safe Certification, National Restaurant Association December 2024.

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