Paula Bolden
Clarksville, TN *****
**************@*****.***
Professional Summary
Goal-oriented customer service dedicated to high levels of customer satisfaction and meeting aggressive business goals. Punctuality and dependable and reliable personality with specialized knowledge in customer satisfaction and custodial. I am a go-getter and considered by many as a Jack-of-all-trades.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Delivery Driver/Supervisor
NDS-Nashville, TN
December 2023 to Present
Deliver vehicle parts to different business consumers and vehicular mechanical shops for the repair and/ or maintenance of different vehicles while also supervising the warehouse location. Store Manager
7-Eleven-Nashville, TN
November 2024 to June 2025
Manage convenience store:
Completing all orders, make and publish employee schedules, complete work orders, attend all conferences and meetings, complete all necessary tasks for cleanliness and production of sales in store, be available 24/7 and most times work for 24+ hours at a time Treatment Coordinator
Acadia Healthcare-Nashville, TN
February 2022 to August 2024
Provide treatment options and create and submit inquiries for those struggling with mental health, substance abuse, and those who have dual diagnosis. Transportation
Kroger-Nashville, TN
October 2022 to February 2023
Supply transportation of all merchandise available at any Kroger store to both customer residential homes, and store location
Cleaner/Janitor
KBS Cleaning Service-Maumee, OH
September 2017 to December 2022
Routing from store to store scrubbing, waxing, and buffing floors; cleaning bathrooms, carpet extraction Walmart Online Grocery Pickup
Walmart-Clarksville, TN
November 2021 to October 2022
Provide Quality Customer Service in store, while filing and performing online shopping orders in under a 30 minute time-frame for each shopper. I as well help with other jobs outside of my title willingly and without issue.
Field Technician
Southern Cross Corporation-Nashville, TN
January 2022 to May 2022
Survey gas meters for both residential and commercial buildings and homes Pharmacy Cashier/Technician
Walmart-Clarksville, TN
January 2022 to May 2022
Store different pharmaceutical medications to different patients, making transactions for medications, organizing medications by days and order of numbers from smallest to largest for that day, handling all cashier responsibilities and payment methods. Practicing and applying Hipaa law to each client and shred all info containing any personal info.
Hematology/ Microbiology/ Chemistry/Molecular Medical Accessioning Clerk Insight Global-Nashville, TN
November 2021 to December 2021
I Worked around blood, urine, and DNA specimens and placing them what part of the lab to go to. Guest Services/Night Auditor
Wyndham Hotels & Resorts-Nashville, TN
March 2020 to October 2021
I am responsible for assisting guests with a wonderful experience with their check-in and comfortability while they stay. I also run the night reports/audit and early morning reports that close out and start each day.
Delivery Driver
New King Mao-Clarksville, TN
June 2018 to April 2021
Delivery of food, assistance with preparation of food Assistant Manager
Family Dollar-Nashville, TN
September 2018 to June 2019
Assist Manager on all duties, provide and create tills for all cashiers, stocking store, assist with truck set- up, schematics, providing excellent customer service. Picker/Packer
Yates Services-Smyrna, TN
April 2018 to January 2019
Sales Associate/Customer Service
Tiger Market
December 2016 to April 2017
Caregiver
Five Star Medical Staffing-Franklin, TN
May 2010 to December 2016
Providing patients with quality care inside of their home setting Assistant Manager
Electronic Express-Nashville, TN
February 2008 to June 2011
Education
Associate
Nashville State Community College
Skills
• Retail sales
• Data collection
• Laboratory experience
• Manufacturing facility
• Typing (10+ years)
• Interviewing
• Time management
• Custodial experience
• Supervising experience
• Medical terminology
• Front desk
• Buffing (5 years)
• Commercial cleaning
• Leadership
• Microsoft Outlook (2 years)
• Microsoft Office
• Specimen collection / processing (Less than 1 year)
• Social media management
• Microsoft Word (10+ years)
• Assembly
• Android
• Cash register
• Word processing
• Microsoft Excel
• Picking & packing
• Specimen collection / processing
• Hotel experience
• Hospitality
• Outside sales
• Typing
• Janitorial experience
• Night audit
• Microbiology
• Cashiering
• OPERA
• Cleaning
• Manufacturing
• iOS
• Guest services
• HIPAA
• Sales (10+ years)
• Delivery Driver Experience
• Anatomy knowledge
• Marketing
• Packaging
• Relationship management
• Quality control
• Floor care
• Organizational skills
• Carpet cleaning
• Customer service
• Caregiving (10+ years)
• Filing
• Special education
• Driving
• Laundry
• Microsoft Word
• SAP
• Behavioral health
• Environmental services
• Food preparation
• Assistant manager experience
Certifications and Licenses
Pharmacy Technician License
Driver's License
LMSW
Non-CDL Class C
Guard Card