Flor Vidana Silva
Thornton, CO ************@*****.*** 720-***-****
Bilingual: English & Spanish
Professional Summary
Dedicated and detail-oriented professional with 5 years of experience in Accounts Payable and Customer Service. Skilled in invoice processing, vendor communication, account reconciliation, and providing high-quality support in fast-paced environments. Known for accuracy, reliability, and bilingual communication in English and Spanish. Committed to maintaining a positive and efficient workflow in team settings.
Professional Experience
Accounts Payable Clerk / Customer Service Representative
2-10 Home Buyers Warranty – Denver, CO
Nov 2019 – Dec 2024
• Processed high volumes of invoices and expense reports with precision and timeliness.
• Maintained and reconciled vendor accounts, ensuring timely payments and resolving discrepancies.
• Communicated with vendors and internal departments to resolve billing issues.
• Provided outstanding customer service via phone and email, assisting with account inquiries and payment status.
• Maintained accurate financial records and supported monthly and year-end closing procedures.
Daycare/Preschool Assistant
Restorations Christian Academy – Denver, CO
April 2017 – June 2018
• Assisted lead teachers in the daily care and supervision of children aged 2–5.
• Helped implement lesson plans and age-appropriate activities.
• Supported meal/snack preparation, clean-up, and safety monitoring.
• Maintained a positive and nurturing environment for early childhood development.
Education
High School Diploma
Graduated: 2017
Skills
• Accounts Payable & Receivable
• Vendor Relations & Communication
• Invoice & Expense Report Processing
• Customer Service & Conflict Resolution
• Bilingual: Fluent in English & Spanish
• Microsoft Excel, QuickBooks, and ERP systems
• Attention to Detail & Time Management