Sales Associate Customer Service

REBECCA KABWE

* ********* ** ** • Edmonton, AB T*L 6M1

780-***-**** • *************@*****.***

1

EDUCATION

École J.H. Picard French Immersion School - Class of 2020 University of Alberta - Class of 2024

WORK EXPERIENCE

Carepros June 2024 - present

Edmonton, AB

Lead Child and Youth Care Worker Promoted February 2025

• Provide clients with emotional first aid

• Execute administrative duties

• Collaborating with program supervisor

• Completing inventory check forms

Child and Youth Care Worker

● Provide emotional and physical support to clients

● Maintaining accurate records

● Planning and organizing clients programming and activities

● Review program email and Microsoft teams messages Carepeak Canada Ltd. November 2023 - June 2024

Edmonton, AB

Child and Youth Caregiver

● Develop children's social and interpersonal skills

● Assist with programming activities

● Daily documentation of youth activities

Belissima August 2023 – November 2023

Edmonton, AB

Retail Sales Associate

• Processed online orders and managed store email

• Registered new members and promoted loyalty programs

• Assisted customers with product selection and store navigation

• Tracked inventory and maintained stock accuracy

The Good Samaritan Society August 2023 - January 2024 Edmonton, AB

Community Service Worker

● Daily documentation of persons with disabilities

● Completing medication and daily summary forms

● Providing physical and emotional support

REBECCA KABWE

9 Jefferson Rd NW • Edmonton, AB T6L 6M1

780-***-**** • *************@*****.***

2

Winners and Homesense May 2021 - August 2023

Edmonton, AB

Sales Associate

● Organizing merchandise on racks and shelves

● Providing excellent customer service

● Operating fitting room

● Retaining knowledge of store layout and product stock The Salvation Army June 2018 - April 2021

Sherwood Park, AB

Sales Associate

● Placing merchandise onto the floor

● Knowledge of store layout

● Customer service and communication skills

● Managing and organizing workspace

VOLUNTEER EXPERIENCE

Covenant Health November 2024 - present

Edmonton, AB

Volunteer- Hospital Ambassador

● Greeting patients and visitors as they arrive

● Visit with patients in waiting area

● Direct patients to area they are visiting

Volunteer-Associate of Caritas

• Discussing gift shop products with customers

• Aiding customers with purchases

• Managing the display of items on sale

• Be knowledgeable of store inventory and notify the Gift Shop supervisor of shortages Alberta Health Services August 2023 - January 2025 Edmonton, AB

Volunteer - UAH Wayfinder

● Assist and direct patients

● Provide warm and friendly greeting

● Safeguarding important documents

Alberta Health Services August 2023 - September 2023 Edmonton, AB

Volunteer - AHS Home Care Community Visitor

● Supporting members of the community

● Aiding with clients grocery shopping

● Communicating and socializing with clients

REBECCA KABWE

9 Jefferson Rd NW • Edmonton, AB T6L 6M1

780-***-**** • *************@*****.***

3

PROFESSIONAL DEVELOPMENT

Mentorship & Resilience Project (MRP) April 2024 – April 2025 Concordia University of Edmonton

Edmonton, AB-Mentee

• Project supporting mentorship relationships

• Build relationships with professional connections among black youth

• Building knowledge about future career goals

Norman Brown Lab June 2024 – October 2024

University of Alberta

Edmonton, AB

Volunteer research assistant

● Categorize memories using specific coding system

● Collaborating with graduate student research coordinators

● Attend weekly meetings to review completed tasks

● Goal: discover if the public shares the same memories from the COVID-19 Pandemic SKILLS & LANGUAGES

● Microsoft word & Microsoft office

● Organization and attention to detail

● Bilingual: French & English

AWARDS & ACKNOWLEDGMENTS

● High School Honours Distinction

Contact this candidate