High Volume Food Service

Kiera Carter

( TEXT 347-***-**** ) Expert in Multitasking Under Pressure, Detail-Oriented, Reliable, Bronx, NY 10473

************@*****.***

929-***-****

Professional Summary

Hey My Name is Kia short for Kiera, I’m an Expert when it comes to multitasking under pressure in a high volume environment restaurant, I’m a well quick learner! the greatest when it comes to sales and promoting my essentials for 9+ years, Excellent skills for supervision barista and serving for 10+ years, Bartending work is a plus. Very Energized and Detail Oriented when it comes to my work station. I Love animals dearly I have 2 of my own, Can’t wait to show my personality to the world Authorized to work in the US for any employer

Work Experience

Shift Supervisor/Cook

Cinnabon/Auntie Anne's Bakery-Manhattan, NY

May 2018 to December 2024

• Greet all customers and guests

• Assist in serving food on service line.

• Take and memorize all orders effectively

• Handle high volume of customers regularly / Daily

• managing daily food service in a corporate office setting, including ordering and receiving deliveries, managing inventory to ensure efficiency, plating foods and breaking down each weekday

• Responsible for inventory management and communications to Account Managers including filling out daily consumption reports and weekly rehashes

• Supervising and scheduling on site team including monitoring and approving time and attendance, training and developing passionate staff members

• Supervise and ensure a food safe and sanitary environment that meets safe food handling guidelines

• Responsible for managing customer feedback and relaying that information to the account management team to maintain high level quality of service

• Monitor and scale standard operating procedures, rotating positions, assigning tasks, maintaining organization

• Display an outgoing and considerate personality with front of house experience in a restaurant, café or catering setting

• Inherent problem solver that’s organized, punctual, and tech savvy

• Prep all beverage items

• Assists the kitchen in all food service operations

• provide training

• Monitor kitchen operations to ensure compliance with all employees

• Ensures compliance with state, federal, and local food handling requirements and standards

• Creating schedules for all kitchen staff

• Tracking kitchen finances to identify areas of potential waste

• Completes the duties of a line cook when needed, and is capable of performing the duties of all kitchen positions

• Ensures products are stored at the correct temperatures and the recipe books are up to date with current menu items, portions, and ingredients

• Ensures utilization of daily prep sheets and cinnabon rolls/snacks sheets daily and Participates in weekly inventory process.

• Assistant In sampling Cinnabon items for customers through out the day

• Prepare food, for team to execute for orders for DoorDash/Uber

• Gained $45.000 in operating sales in the first 3 weeks of hire by servicing food item samples daily

• Create different food sample items/Beverages for restaurant with management team

• Promote fresh baked goods daily

• maintaining the cleanliness of all kitchen equipment and reporting any operating issues

• Always conduct self in a professional, safe, and efficient manner.

• Ability to follow directions precisely and consistently; maintenance of work area and proper food storage; opening and closing duties

• Adheres to company guidelines and house rules, always exceeds guest expectations.

• Oversee food preparation to customers delivery orders with execution

• Lead and work to maintain the facility and all equipment to the highest standards ensuring Safety and Cleanliness

• Sure fresh batch of baked samples to customers for a high volume of sales

• Work as a team with fellow associates in the both the FOH and the BOH

• Ensure daily checklists are followed and completed by all concession employees

• Preparing food by, chopping, slicing, mixing, and assembling

• Unpacking and organizing all deliveries when busy with high volume of customers Shift Lead/Server

Intrepid Sea, Air & Space Museum-Manhattan, NY

March 2018 to November 2022

• Seasonal hiring

• Serve all beverages items in a timely matter

• Clean floors during shift

• handle cash, debit card transactions

• Clean Stand and tables frequently on shift

• Restock all beverage FIFO

• Train employees as cooks & Cashiers

• Prep food, cook food in a timely manner

• Serve all food & beverage liquor/beer in timely Manner

• Manage cashiers servings ethics service frequently

• Order Food, count food for Inventory management

• Count All registers accurately with employees

• Shift leader for stand open/close

• Train new employees in a kindly,respectful manner

• Manage and maintain the quality of food, discarding product when necessary

• make natural drinks frequently

• Stock items

• refund Items

• clean register frequently

Sales Associate/Cashier/Stocker

Warehouse Wines & Spirits, 10003-New York, NY

February 2015 to December 2019

• rotate wine displays daily

• build displays as required for daily sales to ensure a positive shopping experience for customers

• Taste test wine with manager & employees

• Invite customers to taste test wine

• sell all liquor items customers

• Scan All Items Accurately handled Cash & credit/debit cards, POS System Register

• Deliver alcohol for customers In Range

• Stock All inventory liquor Bottles & Wine, mop, sweep,spray register during shift

• Receive and process incoming stock and materials.

• Pick and fill orders from stock.

• Pack and ship orders in a timely and accurate manner.

• Organize and maintain inventory in the warehouse.

• Inspect products for defects and damages.

• Assist with regular inventory audits and cycle counts.

• Maintain a clean and safe work environment.

• Operate warehouse equipment

• Cut Cardboard For customer,

• Stock Boxes from delivery

• keeping adequate inventory levels,

• stock and clean shelves frequently

• explore courteous customer service,

• count all cash register with employees(supervisory vision) Education

3 years in Business Marketing

Fordham University-Bronx, NY

November 2020 to June 2023

Skills

• Barista experience (7 years)

• Leadership

• Warehouse supervisor experience (5 years)

• Plating

• Cash Handling (10+ years)

• Intake

• Inventory Control (4 years)

• Supervising Experience (7 years)

• Spanish (5 years)

• Serving Experience (7 years)

• Fine Dining Restaurant Server (6 years)

• French (2 years)

• Knife skills

• Food Safety (7 years)

• Sales (7 years)

• Upselling (7 years)

• Hospitality Experience (8 years)

• Cooking (10+ years)

• Dishwashing

• Warehouse experience (5 years)

Languages

• Spanish - Expert

• French - Expert

• Arabic - Intermediate

• English - Fluent

Certifications and Licenses

ServSafe Food Handler

February 2020

Driver's License

Additional Information

• Ready To Work Asap

• Fully Vaccinated

• Tips Certified *2017+

Contact this candidate