Customer Service Inventory Control
Resume:
EUGENE
ESCAMILLA
Demonstrated adaptability by
quickly learning new software
and tools, enhancing operational
efficiency.
Improved time management
skills through prioritizing tasks
and meeting strict deadlines,
optimizing productivity.
Strengthened customer
service skills through
addressing client concerns and
providing satisfactory
resolutions, improving customer
loyalty.
4915 Blue Ranch Rd
San Antonio Tx 78222
****************@*****.***
Work Experience
Walgreens — Manager
Private Health Care — CNA
12/2015 — Present, San Antonio Tx
• Led daily store operations, overseeing staff
performance, customer service, inventory control,
and compliance with company policies.
• Supervised and trained a team of [10] employees, fostering a positive work environment and ensuring adherence to operational standards.
• Managed scheduling, cash handling, and
opening/closing procedures, ensuring accuracy and
efficiency.
• Drove sales by analyzing performance metrics,
implementing merchandising strategies, and
promoting upselling techniques.
• Ensured high levels of customer satisfaction through prompt issue resolution, personalized service, and maintaining store cleanliness and organization.
• Collaborated with corporate and district leadership to meet KPIs, reduce shrink, and improve store
profitability.
• Oversaw compliance with health, safety, and
pharmacy regulations, including coordination with
pharmacy staff when applicable.
02/2013 — 12/2023, San Angelo To
• Provided compassionate, hands-on care to patients with diverse medical needs in a fast-paced healthcare environment.
• Assisted with activities of daily living (ADLs), including bathing, dressing, grooming, feeding, and mobility assistance.
Stripes — Cashier
• Monitored and reported changes in patient
condition to nursing staff, ensuring prompt and
appropriate medical attention.
• Maintained accurate documentation of patient care, vital signs, and input/output in accordance with
facility protocols.
• Supported nurses and medical staff with procedures, specimen collection, and patient transport between departments.
• Promoted patient comfort and dignity while
maintaining a clean, safe, and supportive
environment.
• Collaborated with multidisciplinary teams to ensure high-quality, patient-centered care.
01/2009 — 08/2013, San Angelo To
• Provided fast and friendly customer service while efficiently processing cash, credit, and mobile
transactions.
• Maintained clean and organized checkout and store areas by restocking merchandise and coolers as
needed.
• Handled customer inquiries, resolved issues
promptly, and ensured a positive shopping
experience for all customers.
• Followed all company procedures for cash handling, loss prevention, and adhered to all safety standards.
• Assisted with inventory counts, monitored fuel sales, and performed daily opening/closing tasks.
• Supported the team with food service duties and
ensured compliance with sanitation regulations,
when applicable.
Education
Massage Academy
03/2022 — 03/2023
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