Food and Beverage Operations Instructor
Resume:
CONTACT
Windhoek, Namibia
********@*****.***
Namibian
********@*****.***
********@****.**
SKILLS
Communication
Interpersonal skills
Leadership
Problem-solving
Decision-making skills
Analytical and Budgeting
Organization
Delegation
Motivational
Negotiation
Adaptability and
Critical thinking
LANGUAGES
English
Good
Afrikaans
Elementary
Silozi
Fluent
Lovemore Sezuni Mahoshi
PROFESSIONAL SUMMARY
Dynamic professional with over 20 years of experience in food and beverage management, stores and material handling management, procurement management, inventory
management, including extensive leadership roles in service industry and higher education. Proven ability to enhance staff and supplier relationship management, engagement through effective leadership practices with improved negotiation strategies. Strong foundation in communication and interpersonal skills, problem-solving, decision-making skills with a focus on fostering a vibrant and inclusive environment for personal growth.
WORK HISTORY
Food & Beverage Operations Instructor 01/2014 - Current Namibia University of Science and Technology (NUST) - Windhoek, Namibia
Oversee and manage day-to-day food and beverage operations, by ensuring high standards of service and quality.
Responsible for planning, organizing, administration, store management, materials handling management and supervision. Leading and controlling, including procurement, invoice verifications, managing returns, issues and processing of goods received. Managing inventory, budget and conduct stocktake and provide monthly reports and fostering teamwork and collaboration in the department.
Manage and maintain health and safety standards, implementing strategies to maximize sales and profitability. Acting Hotel Manager 09/2010 – 12/2013
Namibia University of Science and Technology (NUST) - Windhoek, Namibia
Oversaw all hotel operations, including front office, food and beverage, stores and guest services, ensuring exceptional service delivery.
Developed marketing strategies and coordinated events to enhance organizational goals, planning, administration, financial control, procurement management, and supervision of staff, stores and materials management functions including invoice processing, forecasting, issues, goods returned, managed inventory, conducted stocktake and reports.
Collaborated with internal and external parties to enforce health and safety standards and improved operational efficiency.
Food & Beverage Instructor 11/2006 – 08/2010
Namibia University of Science and Technology (NUST) - Windhoek, Namibia
Managed daily food and beverage operations while mentoring interns and promoting personal growth and engagement.
Implemented strategies to manage quality assurance and enhanced student experiences in stores and material management.
Rooms Division Instructor 09/2005 - 10/ 2006
Namibia University of Science and Technology (NUST) - Windhoek, Namibia
Oversaw front office and housekeeping departments, ensuring efficient guest services and exceptional service delivery.
Managed reservation systems and optimized occupancy levels, contributing to overall student satisfaction. Assistant. Operations Controller 07/2002 - 08/2005 Kalahari Sands Hotel & Casino (now Avani Hotel) - Windhoek, Namibia
Conducted daily stocktaking and managed inventory control, ensuring efficient operations and cost management.
Developed reporting systems to track performance and enhance decision-making processes.
Night Auditor 05/2000 - 06/2002
Kalahari Sands Hotel & Casino (now Avani Hotel) - Windhoek, Namibia
Managed front desk duties during night shifts, ensuring guest satisfaction and effective communication for customer needs. EDUCATION
Master of Arts (M.A) : Major, Leadership and Corporate Governance as well as Change Management
2023 - 2025
IU International University of Applied Sciences - Berlin, Germany Bachelor of Commerce Honours: Major, Supply Chain
Management, 2018 - 2019
Management College of Southern Africa (MANCOSA) - Durban, South Africa
Bachelor of Commerce Degree: Supply Chain Management, 2014 - 2017
Management College of Southern Africa (MANCOSA) - Durban, South Africa
Certificate: Hospitality Management, 1999
HTC - Windhoek, Namibia*
Cambridge Certificate: Grade 12 Higher Education, 1997 Caprivi Secondary School - Ngweze, Katima Mulilo
PERSONAL INFORMATION
ID Number: 760********
Age: 48
Citizenship: Namibian
Criminal Record: None
Title: Mr.
Date of Birth: 04/08/1976
Gender: Male
Marital Status: Married
HOBBIES AND INTEREST
Football
Running
Volleyball
CERTIFICATIONS AND LICENSES
Certificate: Advanced Microsoft Office Excel
Certificate: First Aid
Certificate: Procurement Act and Tender Training for Entrepreneurs & SMEs
Certificate: Public Speaking and Masterclass
REFERENCES
Mrs. Liesl Liebenberg
Hotel School Manager
NUST
+264 (0-61-207-****
+264 (0-81-299-****
***********@****.**
Dr. Isobel Manuel
Head of Department and Senior Lecturer
Hospitality and Tourism
+264 (0-81-647-****
E: *******@****.**
Mr. Tony Rossouw
Former Operations Controller
Kalahari Sands Hotel & Casino (Avani Hotel)
+ 264 (0-81-127-****
.
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