Contact
Education
Phone
***************@*****.***
Irving, TX 75062
United States
Address
Tennaja Cooks
Experience
Monitor area of responsibility by identifying shrink and ensuring a safe environment for both employees and customers.
Act as a deterrent to criminal activity by remaining visible in designated area. Observe customer and associate behavior.
Assist with investigations, maintain documentation, execute emergency procedures, and ensure safety practices are followed.
My responsibilities here were to provide customer service as well as multi-tasking and making many different types of beverages for customers, as well as making sure that everyone stays on task
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Directed training and retraining of employees to boost performance and enhance business results.
Customer exchanges, voids and returns were assessed and authenticated by me.
Am serving example to external and internal customers by providing excellent service
Used strong listening, open-ended questioning, and appropriate response skills to effectively communicate with the customers. I was in charge to train other in employess.
customer host
Cashier/Customer Service
2019 - 2022
2023-2024
2021-2024
Walmart 414 Bedford highways
Soinc 1310 W Pioneer Dr, Irving, TX 75061
Footlocker l 3733 Irving Mall
**********@*****.***
Footlocker
Phone:
Email :
Cashier/ Customer Service, Champs Sports
Reference
College
Graduated
North lake College
Mac Arthur High School
2023-2024
2023
Teamwork
Time management
Communication
Leadership
Efficiency
Typing
English
Skills
Language