Bianca Thomas
817-***-**** ******.*.********@*****.*** https://www.linkedin.com/in/bianca-c-thomas
PROFESSIONAL SUMMARY
Detail-oriented and adaptable Administrative Assistant with over 7 years of experience supporting executives, managing office operations, and improving team productivity in both civilian and military environments. Proven ability to handle multiple priorities with efficiency, maintain confidentiality, and foster positive working relationships. Skilled in scheduling, document preparation, data entry, and project coordination.
KEY SKILLS
Network Administration, Office Administration, Project Management, Microsoft Word & Excel, PowerShell Scripting, Metric Tracking, Data Entry, Customer Service, Lesson Planning, Research & Analysis, Digital Marketing, Social Media Management, Photo & Video Editing, Adobe Lightroom & Photoshop, Leadership & Team Management
PROFESSIONAL EXPERIENCE
Executive Assistant
Sloan Electric • San Diego, CA November 2024 – Present
• Serve as the primary liaison for the CTO, managing communications and acting as a gatekeeper.
• Coordinate calendars, meetings, and cross-departmental agendas to ensure strategic alignment.
• Prepare and edit high-level documents, presentations, and reports.
• Manage complex travel arrangements, itineraries, and logistics.
• Handle expense reports, invoice tracking, and administrative operations.
• Support project teams by monitoring deadlines and ensuring task execution
Cleaning Technician
Buckets & Bows Maid Service • Lewisville, TX January 2024 – November 2024
•Interact with clients to ensure all needs are met.
•Follow detailed cleaning procedure to guarantee customer 100% satisfaction.
•Delegate time efficiently to ensure all homes are done in a timely manner.
•Constantly switch between working independently, as a team and as a team leader.
•Watch over new recruits to ensure they are maintaining quality standard.
•For ‘Team Leader’ jobs, delegate other cleaners to ensure they are cleaning efficiently and in a timely manner.
•For team cleans function in a collaborative work environment with strong communication between higher management and staff.
• Interacted with customers in a furniture retail sales environment.
• Advised customers on purchases and determined their needs.
• Demonstrated effective closing skills and accurately entered information in the point-of-sale system.
• Handled customer purchase paperwork and tracked orders.
• Contributed to the Sales Team to attain sales goals and provided excellent customer service.
Public Affairs Specialist
U.S. Army • Fort Huachuca, AZ October 2021 – April 2023
• Produced multimedia content: photography, interviews, and publications.
• Managed digital marketing campaigns and created social media content.
• Led event planning and communication strategy development.
• Maintained global communications with external teams.
• Oversaw website and social media to ensure brand consistency and motivation.
• Held a leadership role as the sole Public Affairs Specialist for the unit.
Administrative Secretary
U.S. Army • Fort Huachuca, AZ June 2021 – April 2023
• Tracked mission-critical metrics and managed executive schedules.
• Coordinated interdepartmental meetings and briefings.
• Facilitated event planning and procurement of necessary materials.
• Maintained organizational relations and trained incoming personnel.
Agency Secretary
U.S. Army • Fort Huachuca, AZ September 2020 – June 2021
• Managed executive calendars and personnel data systems.
• Answered internal communications and processed agency reports.
• Trained staff on administrative systems and SOPs.
Information Technology Specialist (Team Leader)
U.S. Army • Fort Huachuca, AZ June 2020 – April 2023
• Led server security management, hardware maintenance, and software updates.
• Administered databases using SQL to retrieve/update mission data.
• Delivered technical support and cybersecurity compliance oversight.
• Delegated assignments, planned missions, and briefed teams.
• Installed and updated systems, ensuring secure operations across platforms.
• Trained personnel in proper systems usage and IT protocols.
EDUCATION & CERTIFICATIONS
Bachelor of Science in Marketing (In Progress)
Western Governors University Expected Graduation: May 2025
• Information Technology Specialist Course – 2017–2018
• Cisco Certified Network Associate (CCNA) – 2017–2018
• CompTIA Certification – 2017–2018
• Cyber Awareness & Cyber Security Fundamentals – 2017–2018
• Basic Leaders Course – June 2021 – July 2021
REFERENCES
Placid Nwokorie Jr
Chief Technology Officer, Sloan Electric
Richard Pierce
Broadcast Engineering Technical Support Specialist, DirecTV
McKenzie Payton
Information Technology Specialist, Independent Contractor