Professional Summary
Detail-oriented and highly organized Data Entry Clerk with over 7 years of experience entering, verifying, and managing large volumes of data with speed and accuracy. Proficient in Microsoft Office Suite, Google Workspace, and data management software. Adapt at working independently and meeting tight deadlines with minimal supervision. Strong commitment to maintaining data integrity and confidentiality. Seeking to contribute my skills in a dynamic organization to maintain and improve data integrity.
Skills
Fast and accurate typing (WPM: [e.g., 75+])
Proficient in Microsoft Excel, Word, and Google Workspace
Experience with data management systems (e.g., Salesforce, SAP, Oracle)
Strong attention to detail and organizational skills
Confidentiality and data protection compliance
Ability to work independently and meet deadlines
NTT DATA; DATA ENTRY SPECIALIST August 2024-PRESENT
Enter data into systems or databases
Organize files and maintain records
Transcribe information from recordings, phone conversations, or paper documents
Verify and correct data to ensure accuracy
Generate reports and summaries based on collected data
Follow confidentiality protocols to protect sensitive information
ILLUMIFIN ; DATA ENTRY CLERK March 2022-july 2024
Input and updated customer and financial data in internal systems with 99.8% accuracy.
Processed over 1,000 records weekly while maintaining data integrity and security.
Collaborated with QA team to audit entries, reducing entry errors by 30%.
Assisted in the development of a streamlined workflow for document verification.
FAMILY FOCUS CARE ; DATA ENTRY REPRERSENTATIVE APRIL 2019- January 2022
Entering data into databases, spreadsheets, and other systems using a keyboard or scanner.
Checking entered data for errors and inconsistencies, comparing it to source documents.
Maintaining and updating existing data records with new information.
Organizing and maintaining both physical and digital files, ensuring data is easily accessible.
Implementing measures to protect sensitive data and ensure data backups.
Assisting with creating reports from data as needed.
Collaborating with team members and communicating data-related issues or requirements.
Performing other administrative tasks such as scanning documents, answering phones, and handling mail
Shoppers world Maryland customer service representative JANUARY 2018- FEBRUARY 2019
Identified customers’ needs and through customer contact while simultaneously reading and updating customer information.
Responded to customer inquiries, in a pleasant professional and in a well-informed manner.
Alerted customers to upcoming changes and promotions.
Educated members or customers of our self-service options.
Explained and shared information regarding company’s products
Responded to client’s requests and enquiries in an effective and professional manner
Resolved complaints and problems
Fulfilled customers’ expectations in a manner that complies with policies, practices and procedures.
Identified customer’s needs through customer contact while simultaneously reading / updating customer’s information on the system.
Education
Catholic university Buea 2013
Bachelor’s in communication
High School Diploma 2010
Baptist High School - Buea
Professional references available upon request.