Data Entry Administrative Assistant
Resume:
Christina Acosta
********-****@*******.***
Professional Summary:
To apply my extensive skills and experience in a well-established medical group. I want to also utilize my skills and knowledge to provide superior administrative services and to build a career in the Healthcare industry. Skilled in medical terminology, insurance verification and processing claims, AP/AR, claims adjudication, EMR systems, HIPPA compliance, scheduling, billing, and providing compassionate, patient-centered service. I am recognized for superior organizational skills, professionalism, and the ability to multitask with ease.
Work Experience:
The Judge Group CalOptima Health Orange, CA
GARS Program Assistant - 12/2024 – 6/2025
Monitoring provider mailboxes, and mail, and accurately posting and updating certified mail log. Demonstrate strong organizational abilities, attention to detail, and adaptability in performing a wide range of administrative duties in a healthcare setting. Detail-oriented and efficient Medical Administrative Assistant with extensive experience in UM claims, PDR claims, Varis claims, Recovery of overpayments, for Medicare, Medicaid and Commercial Insurance claims.
Health Care Support IEHP Rancho Cucamonga, CA
Recovery Specialist – 6/2024 – 10/2024
Responsible for overpayment recovery and posting payments, and patient account auditing. Skilled in investigating causes of overpaid claims, posting and auditing payments, and accurately updating account information. I’m proficient in claims adjudication and in handling sensitive data entry, and performing a wide variety of administrative tasks. I’m adept at working with Medicare, Medi-cal, commercial insurance, ensuring compliance and accuracy across all recovery and billing processes; known for efficiency, accuracy, and the ability to manage multiple priorities in high-volume environments.
Agilon Health Anaheim, CA
Recovery Specialist – 08/2022 – 1/2024
Experienced Recovery Specialist with a solid background in investigating causes of overpayments related to Medicare, Medi-Cal, and commercial insurance claims. Skilled in claims analysis, claims processing, payment posting, account auditing, AP/AR, and detailed data entry to ensure accurate updates to patient and provider records. Proficient in claims adjudication and at handling both inbound and outbound communications, addressing provider concerns and complaints regarding recovery letters with professionalism and clarity. I’m recognized for accuracy, critical thinking, and a strong commitment to compliance and process improvement in healthcare reimbursement and recovery operations.
The Judge Group Agilon Health Anaheim, CA
Recovery Specialist – 12/2021 – 8/2022
Experienced Recovery Specialist with a solid background in investigating causes of overpayments related to Medicare, Medi-Cal, and commercial insurance claims. Skilled in claims analysis, claims processing, payment posting, account auditing, AP/AR and detailed data entry to ensure accurate updates to patient and provider records. Proficient in claims adjudication and at handling both inbound and outbound communications, addressing provider concerns and complaints regarding recovery letters with professionalism and clarity. I’m recognized for accuracy, critical thinking, and a strong commitment to compliance and process improvement in healthcare reimbursement and recovery operations.
TKO Farms & Agravitae Tustin, CA
Administrative Assistant – 9/2017 – 11/2021
Managed the office staff also completed any clerical duties as needed, Payroll, AP/ AR, invoicing. Lead a customer-focused Call Center with hands-on experience managing multi-line phone systems and switchboards in a high-volume, fast-paced environment. Skilled in handling inbound calls, making resort reservations, booking flights and providing travel itineraries for flights to and from Belize. Accurately entering charges to customer accounts. I am experienced in addressing customer complaints with professionalism, counseling clients on travel terms and conditions, making any arrangement for special accommodations as needed for meals and any other needs that needed to be met. And sending timely confirmation notices. I have strong attention to detail in production, record keeping, and administrative support tasks. I’m recognized for excellent communication skills, patience, and problem-solving abilities in customer service roles.
Kaiser Pyramid Consultants Downey, CA
Claims Administration – 7/2017 – 9/2017
Claims processing clerk with strong experience in data entry record keeping for claims within time limits. Compiling and verifying accuracy and sorting information to prepare and be processed in a timely manner achieving company goals and production standards of overseen claims that have been rejected.
HealthNet Kelly Services Huntington Beach, CA
Administrative Clerk – 1/2017 – 7/2017
Versatile and detail-driven as a data entry specialist for customer account data from source documents within the time limits by compiling and verifying accuracy and sorting information to prepare source data for computer entry checking data for deficiencies and errors. Correcting any incompatibilities’ and checking out put, multitasking, and a commitment to efficient workflow.
Republic Services Kelly Services Anaheim, CA
Customer Service Representative – 10/2016 – 12/2016
Proficient in preparing and reviewing customer account data, correcting data errors, and processing payments, invoicing and billing accurately. Skilled in resolving customer disputes, scheduling large item pickups. Strong organizational skills, multitasking, and a commitment to efficient workflow and excellent customer service, account management, and logistics coordination within the waste management industry.
Republic Services Kelly Service Huntington Beach, CA
Administrative Dispatch Clerk – 08/2016 – 10/2016
Assisted dispatchers in the Operations Department to coordinate and manage the schedules for the truck drivers to ensure products and goods are picked up in a timely manner, re-scheduled missed pick-up as needed. As the contact point kept track of all truck drivers checking in and out times throughout the day along with any notes or discrepancies, updated all drivers logs on a daily basis. I have strong organizational skills, multitasking, and a commitment to efficient workflow and excellent customer service. Account management, and logistics coordination within the waste management industry.
Solid Landing Staffing Network Costa Mesa, CA
HR - Administrative Assistant – 12/2015 – 8/2016
Detail-oriented Administrative and Compliance Specialist with experience conducting audits and reviewing employee files to ensure adherence to internal and external standards. Proficient in gathering and organizing data for terminated employees, creating spreadsheets to track certification compliance, and maintaining accurate records in alignment with auditing protocols. Skilled in data entry, account updates, and handling sensitive information with confidentiality and precision. I am very thorough and possess organizational skills, and a strong understanding of compliance procedures and data accuracy.
Kelly Services Health Net Huntington Beach, CA
CSR/Data Entry Assistant
1/2013 – 5/2013
Customer Service Representative with call center experience focused on gathering and verifying customer information to meet company standards and support project accuracy. I am skilled in active listening, data validation, and delivering clear, efficient communication in high-volume environments. Adept at handling inquiries, resolving issues, and ensuring all collected information aligns with internal protocols and project requirements. I performed professionalism, accuracy, and with a customer-first approach.
Externship:
Supercare City of Industry, CA
5/2011 – 6/2011
Medical Claims
Insurance verification
Medi-cal Medicare and Commercial insurance
CMS 1500
UB04
Policy and Procedures, CPT Codes
Education:
North West College Medical Billing and Coding
West Covina, CA
2010/2011
Skills:
Microsoft Office, Excel, Word, Power Point, Lotus notes, Facets, Jiva system, Meditrack, Core, Medisoft, and other computer programs. Ten Key by touch, Medical and Dental terminology, CMS 1500/UB04 forms, EOB’s, RVS, TAR’s, Claims processing, ICD Coding, TPL, COB, DOFR, WC, knowledge of government regulatory policies and procedures.
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